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Intake Jobs in Ohio (NOW HIRING)

Intake Specialist II, III

Columbus, OH · On-site

$20.14 - $27.15/hr

Position Summary Reporting to the Intake Specialist Lead, the Intake Specialist II is an advanced intake role responsible for accurately and efficiently processing incoming prescriptions while ...

Intake Specialist II, III

Columbus, OH · On-site

$20.14 - $27.15/hr

Position Summary Reporting to the Intake Specialist Lead, the Intake Specialist II is an advanced intake role responsible for accurately and efficiently processing incoming prescriptions while ...

Direct the day-to-day operations of the Intake Coordination team. * Partner closely with the Business Development team and referral sources to support referral growth and strengthen relationships.

Direct the day-to-day operations of the Intake Coordination team. * Partner closely with the Business Development team and referral sources to support referral growth and strengthen relationships.

Job Address: 10270 Blacklick - Eastern Road NW Pickerington, OH 43147 Solero -Columbus Behavioral Transitions, an affiliate of New Vista, is seeking an Intake Coordinator. Up to $24 hour WHO WE ARE:

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Intake information

See Ohio salary details

$29.5K

$42.2K

$79.4K

How much do intake jobs pay per year?

As of Jul 14, 2026, the average yearly pay for intake in Ohio is $42,208.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $40,900.00 per year, depending on experience, location, and employer.

What is the difference between Intake vs Case Manager?

AspectIntakeCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires additional certifications or experience
Work EnvironmentInitial client contact, administrative tasks, data collectionOngoing client support, service planning, case coordination
Employer & Industry UsageHealthcare, social services, mental health agenciesHealthcare, social services, nonprofit organizations
Search & Comparison IntentUnderstanding initial client intake processManaging client cases and services

Intake specialists focus on the initial client contact and data collection, while case managers handle ongoing support and service coordination. Both roles are essential in social services and healthcare settings, but they differ in responsibilities and scope.

What are intake specialists?

Intake specialists are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law office, or social services agency. They gather essential information, assess needs, and determine eligibility for services. Intake specialists also help guide clients through the initial steps of the service process, ensuring accurate documentation and effective communication between clients and the organization.

What are some common challenges faced by professionals in an Intake role, and how can they be managed effectively?

Professionals in an Intake role often encounter challenges such as handling high volumes of inquiries, accurately gathering detailed client information, and prioritizing cases based on urgency. Effective time management, strong communication skills, and attention to detail are crucial for success. Collaborating closely with other departments and using case management software can help streamline the intake process, minimize errors, and ensure a positive experience for clients and the organization.

What are the key skills and qualifications needed to thrive as an Intake Specialist, and why are they important?

To thrive as an Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or social services, often supported by a relevant degree or work experience. Familiarity with case management software, electronic records systems, and data entry tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Specialists build rapport and accurately assess client needs. These skills are crucial for ensuring efficient client onboarding, accurate information gathering, and effective service coordination.
What are the most commonly searched types of Intake jobs in Ohio? The most popular types of Intake jobs in Ohio are:
What cities in Ohio are hiring for Intake jobs? Cities in Ohio with the most Intake job openings:
Infographic showing various Intake job openings in Ohio as of July 2026, with employment types broken down into 2% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,208 per year, or $20.3 per hour.
Director of Intake

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Suncrest Hospice rating

7.2

Company rating: 7.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

21st of 45 rated hospices


Job description

Why Suncrest

At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients.  This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!

Benefits
  • Actual Work/Life Balance
  • Competitive Pay
  • Benefits Package including Medical, Dental, and Vision insurance
  • Paid Time Off
  • 401k plan with employer match and 100% vesting after 90 days of employment
  • A culture with an emphasis on appreciating and valuing the team member
  • The opportunity to be part of a rapidly growing national company, with possible position upgrades
Details

The Director of Intake provides strategic leadership and oversight of the hospice intake department, ensuring timely referral processing, efficient admissions, regulatory compliance, and exceptional customer service. Working closely with the Business Development team and referral sources, the Director of Intake is responsible for directing the day-to-day operations of the Intake Coordination team while collaborating with clinical, operational, and executive leadership to support organizational growth, referral management, and a seamless patient admission experience.

 

Essential Responsibilities

  • Direct the day-to-day operations of the Intake Coordination team.
  • Partner closely with the Business Development team and referral sources to support referral growth and strengthen relationships.
  • Lead, develop, and mentor the Intake team while fostering a culture of accountability, compassion, collaboration, and excellence.
  • Oversee the referral and admission process to ensure timely, accurate, and efficient patient admissions.
  • Monitor departmental performance, referral trends, and operational metrics to improve outcomes and support census growth.
  • Collaborate with Executive Leadership, Clinical Operations, and branch leadership to optimize workflow and resolve barriers.
  • Ensure compliance with Medicare regulations, HIPAA, state requirements, and organizational policies.
  • Develop and maintain standardized intake processes, policies, and procedures across all service locations.
  • Promote exceptional customer service and maintain strong relationships with referral sources, patients, families, and community partners.
  • Utilize data, reporting tools, and performance dashboards to drive continuous quality improvement and operational excellence.
  • Maintain appropriate staffing levels, oversee employee performance, and support ongoing education, engagement, and retention.
  • Support the organization's mission, vision, and values while contributing to strategic growth initiatives.
Qualifications
  • Current Registered Nurse (RN) licensure (in good standing) in the state(s) of practice with at least 1 year of hospice experience and two years of nursing experience
  • Must be willing to drive with reliable transportation, valid driver's license, and auto insurance
  • Patience, motivation, and a positive attitude
  • Hospice or home health experience (Preferred)
  • Great leadership skills with the ability to inspire the trust of others
  • Balance team and individual responsibilities
  • Give and welcome feedback
  • Exhibit objectivity and openness to others' views, contribute to holding each other accountable and building a positive team spirit
  • Put the success of team above own interests
  • Demonstrate accuracy and thoroughness
  • Monitor and self-correct own work processes and outcomes; apply feedback from others to improve performance
Employment Type: OTHER

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