ZipRecruiter

Log In

1

Customer Operations Manager Jobs (NOW HIRING)

Hertz

Vehicle Operations Manager (40154)

Saint Paul, MN · On-site

$54K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...

Plaid Inc

Customer Operations Leader

New York, NY · On-site

$127K - $214K/yr

Own operations strategy and execution across the full customer lifecycle for Support, Technical Account Management, Sales Engineering and Professional Services * Build VoC programs that turn ...

Airtron

Customer Operations Supervisor

Indianapolis, IN · On-site

$128K/yr

We are currently seeking a Customer Operations Supervisor for our Indianapolis location. In this ... Drive collections strategy and manage delinquent accounts * Oversee billing, payments, and issue ...

Hercules

Customer Operations Lead

San Francisco, CA · On-site

$130K - $250K/yr

You will also hire and manage contractors to scale support capacity. You should be: * Operationally ... Experience running customer operations or support ops in a SaaS environment * Strong understanding ...

Abacum

Customer Operations Lead

New York, NY · Remote

$137K/yr

The Role You won't be managing customer relationships. You won't be running support or doing CS work yourself. You'll be the operational infrastructure behind everything that happens after a customer ...

NSI

Customer Operations Specialist

Elmhurst, IL · On-site

Manage customer orders (manual + EDI) from PO receipt through delivery * Confirm order details and communicate ETAs to customers and distribution centers * Coordinate internally with Sales ...

RXO

Customer Operations Representative

Chicago, IL · On-site

$45K - $50K/yr

As the Customer Operations Representative, you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...

The Richmond Group

Customer Success Manager

Buffalo, NY · On-site

Customer Operations Manager Customer Success Manager | Manufacturing Leadership | Customer Experience The TRG Growth Practice is partnering with a leading manufacturer of engineered building products ...

RXO

Customer Operations Representative

Plano, TX · On-site

As the Customer Operations Representative, you will maintain reports, track shipments, and solve ... Support Sales with managing the branch's key accounts * Enter loads and confirm notes about the ...

AirPay

Customer Operations Associate

Manhattan, NY · On-site

$75K/yr

About the Role As a Customer Operations Associate/Manager, you will become an expert in and drive roll-outs for payer data enhancements that deepen the breadth coverage information available in ...

next page

Showing results 1-20

All JobsCustomer Operations JobsCustomer Operations Manager Jobs

Customer Operations Manager information

See salary details

$44.5K

$123.7K

$135.5K

How much do customer operations manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for customer operations manager in the United States is $123,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $134,000.00 and $134,000.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Operations, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much should an operations manager get paid?

The salary for a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Higher salaries are common in large organizations or for those with advanced skills in data analysis, process improvement, and leadership. Compensation may also include bonuses, benefits, and opportunities for advancement.

What is the minimum salary of an operations manager?

The minimum salary for a Customer Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.
More about Customer Operations Manager jobs
What cities are hiring for Customer Operations Manager jobs? Cities with the most Customer Operations Manager job openings:
What are the most commonly searched types of Customer Operations jobs? The most popular types of Customer Operations jobs are:
Who are the top companies hiring for Customer Operations Manager jobs? The top employers for Customer Operations Manager jobs are:
What states have the most Customer Operations Manager jobs? States with the most job openings for Customer Operations Manager jobs include:
What job categories do people searching Customer Operations Manager jobs look for? The top searched job categories for Customer Operations Manager jobs are:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $123,678 per year, or $59.5 per hour.

Customer Service Representative | Technical Support

Customer Operations

Amherst, NY • On-site

$20/hr

Full-time

Re-posted 14 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Onsite Hiring Event

Wednesday, July 8th

2:00PM - 6:00PM

3920 Main St. Buffalo, N.Y. 14226

This position is on site in a call center at 3920 Main Street Buffalo, NY 14226, corner of Main St. and Eggert Rd.

CUSTOMER SERVICE REPRESENTATIVE $20/hr

Start Date: July 28th, 2026

Training Schedule: Tuesday - Saturday, 12:30PM - 9:00PM for 11 weeks

Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you.


At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more
  • Resolving mobile customer inquiries while creating best-in-class customer experiences
  • Working independently in an open, friendly environment while collaborating with a supportive, energetic team

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you’ll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you’ll thrive inside our lively environment.


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient

#ZRCO2


#LI-AMPMD
COP143 2026-74051 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient

#ZRCO2

Employment Type: Full Time

Apply