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Customer Operations Manager Jobs in Mississippi (NOW HIRING)

ADT

Team Manager Existing Customer Operations

Pearl, MS · On-site

$55K - $110K/yr

  • Medical

  • Life

  • Retirement

  • PTO

An ADT Team Manager supports the Existing Customer channel will be responsible for the assignment ... Experience: * 3 to 5 years related industry experience with a high volume, high impact operation.

New

DPDHL

Operations Manager (Operations Manager II)

Olive Branch, MS · On-site

$72K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Operations Manager (Operations Manager II) The Operations Manager II role has a national salary ... Engage in a strong partnership with customers, proactively taking measures to address any concerns ...

DHL

Operations Manager (Operations Manager II)

Olive Branch, MS · On-site

$72K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Operations Manager (Operations Manager II) The Operations Manager II role has a national salary ... Engage in a strong partnership with customers, proactively taking measures to address any concerns ...

Certified Hospitality

Operations Manager

Lucedale, MS · On-site

Operation Manager POSITION SUMMARY: Operation Manger should have an excellent level of commercial ... Assessing and reviewing customer satisfaction and service recovery process. * Meet all dept. heads ...

Certified Hospitality

Operations Manager

Starkville, MS · On-site

Operation Manager POSITION SUMMARY: Operation Manger should have an excellent level of commercial ... Assessing and reviewing customer satisfaction and service recovery process. * Meet all dept. heads ...

Waste Management

Operations Manager

Jackson, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Jackson, MS

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Jackson, MS

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Jackson, MS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Janiking

Operations Manager

Gulfport, MS · On-site

Operations Manager responsibilities include: * Making important planning and strategy decisions to ... Manage and resolve customer issues to their overall satisfaction * Promptly respond to any customer ...

The Weir Group PLC

Operations Manager

Newton, MS · On-site

Operations Manager Location: Newton, Mississippi Work Arrangement: Onsite What we do at Weir We are ... We help our customers extract the resources the world needs more efficiently and more sustainably.

Williams-Sonoma Inc.

Operations Manager

Olive Branch, MS · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These ... The Operations Manager will be expected to drive results across safety, associate engagement ...

Williams-Sonoma

Operations Manager

Olive Branch, MS · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These ... The Operations Manager will be expected to drive results across safety, associate engagement ...

Williams-Sonoma

Operations Manager

Olive Branch, MS · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These ... The Operations Manager will be expected to drive results across safety, associate engagement ...

Mosquito Authority

Operations Manager

Olive Branch, MS · On-site

Operations Manager Do you have a passion for leading others, an eye for detail, and the desire to ... Ensures all protocols are followed to include customer service, applying our 21-day barrier ...

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Showing results 1-20

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Mississippi

Customer Operations Manager information

See Mississippi salary details

$42.1K

$117.1K

$128.3K

How much do customer operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer operations manager in Mississippi is $117,131.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,900.00 and $126,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What are the most commonly searched types of Customer Operations jobs in Mississippi?

The most popular types of Customer Operations jobs in Mississippi are:

What are popular job titles related to Customer Operations Manager jobs in Mississippi?

For Customer Operations Manager jobs in Mississippi, the most frequently searched job titles are:

What job categories do people searching Customer Operations Manager jobs in Mississippi look for?

The top searched job categories for Customer Operations Manager jobs in Mississippi are:

What cities in Mississippi are hiring for Customer Operations Manager jobs?

Cities in Mississippi with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Mississippi as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $117,131 per year, or $56.3 per hour.

Team Manager Existing Customer Operations

ADT

Pearl, MS • On-site

$55K - $110K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 2 days ago

New

ADT rating

7.0

Company rating: 7.0 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

44th of 116 rated security

Job description


Position Overview:
An ADT Team Manager supports the Existing Customer channel will be responsible for the assignment and coordination of people and materials necessary for the prompt and complete installation and service of all jobs within an assigned territory.
Responsible for planning, implementing and managing the activities in support of the existing customer work force for a designated district. Key liaison between District service work force and Corporate Service .
Major Responsibilities:
  • Plans, implements and manages the activities of the service work force and ensures familiarity and training of product installation and service skills.
  • Formulates a sound business plan to provide cost efficient service for targeted sales growth in accordance with established plan and market share targets.
  • Works with General Manager to meet profitability goals
  • Conducts meetings on a monthly/quarterly basis.
  • Communicates current installation and service policies and procedures, techniques, demonstration of equipment, new products and services, sales promotions and area advertising.
  • Assists sales force by developing low installation costs and suggesting proper and varied applications of systems.
  • Serves as the primary contact for the district installation and service work force to provide input and feedback related to Corporate Installation and Service.
  • Ensures consistency of field installation and service activities.
  • Establishes and maintains a high level of quality and timely installation/service to customers for maximum retention.
  • Develops and maintains an effective installation/service work force through recruiting, hiring, training, motivating and coaching techniques.
  • Tracks and records daily/monthly/quarterly installation/service activity to include individual installers' efforts and results

Knowledge, Skills and Abilities
Education: Associate degree or equivalent related experience.
Experience:
  • 3 to 5 years related industry experience with a high volume, high impact operation. Experience calculating economic impact or offerings on a customers' business; experience building value cases for customers
  • Background should include the ability to successfully handle multiple challenges, prioritize responsibilities, and effectively lead a team.

Skills:
  • Solid business skills.
  • Must be conceptually oriented with the ability to think and act strategically.
  • Proven management skills with the ability to train, develop, and motivate.
  • Strong written and verbal communication skills.
  • Intermediate to advanced computer skills in a Microsoft Windows.

Pay and Benefits
The pay range for this role is $55,468- $110,938.00 a year and is based on experience and qualifications. Position also includes Bonus Structure and Car Allowance. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

What ADT employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

ADT logo

About ADT

Sourced by ZipRecruiter

At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT's 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of ADT Commercial, you'll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.

Industry

Personal services

Company size

10,000+ Employees

Headquarters location

Boca Raton, FL, US

Year founded

1874

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