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Customer Operations Manager Jobs in Hernando, MS

DHL

Operations Manager (Operations Manager II)

Memphis, TN · On-site

$72K - $85K/yr

Operations Manager (Operations Manager II) The Operations Manager II role has a national salary ... Engage in a strong partnership with customers, proactively taking measures to address any concerns ...

DHL

Operations Manager (Operations Manager II)

Memphis, TN · On-site

$72K - $85K/yr

Operations Manager (II) - DTC -Shift: 8am-5pm , Monday-Friday. -Pay: $72,000 - $85,000 Operations ... Engage in a strong partnership with customers, proactively taking measures to address any concerns ...

Waste Management

Operations Manager

Memphis, TN · On-site

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Memphis, TN

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Memphis, TN

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Memphis, TN

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Amazon

Operations Manager

Memphis, TN · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

LAZ Parking Georgia, LLC

Operations Manager

Memphis, TN · On-site

$65K - $75K/yr

Operations Manager - Memphis * Pay Range - $65k-$75k * Growth Opportunities * Pay Activ - On-demand ... Responsible for always delivering the highest level of customer service in the industry to our ...

LAZ Parking Georgia, LLC

Operations Manager

Memphis, TN

$65K - $75K/yr

Operations Manager - Memphis * Pay Range - $65k-$75k * Growth Opportunities * Pay Activ On-demand ... Responsible for always delivering the highest level of customer service in the industry to our ...

Amazon

Operations Manager

Memphis, TN · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

JM Hunter Group

Operations Manager

Memphis, TN

Partner with sales teams to ensure customer satisfaction * Maintain a strong safety culture and ... Operations or management experience within building materials, distribution, or related industries

Niteo Products, LLC

Operations Manager

Hernando, MS · On-site

POSITION SUMMARY The Operations Manager is responsible for leading the safe, efficient, and ... Develop and execute production plans based on customer demand, raw-material availability, equipment ...

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Customer Operations Manager information

See Hernando, MS salary details

$42K

$116.7K

$127.8K

How much do customer operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for customer operations manager in Hernando, MS is $116,661.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,400.00 and $126,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What are the most commonly searched types of Customer Operations jobs in Hernando, MS?

The most popular types of Customer Operations jobs in Hernando, MS are:

What job categories do people searching Customer Operations Manager jobs in Hernando, MS look for?

The top searched job categories for Customer Operations Manager jobs in Hernando, MS are:

What cities near Hernando, MS are hiring for Customer Operations Manager jobs?

Cities near Hernando, MS with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Hernando, MS as of June 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $116,661 per year, or $56.1 per hour.

Operations Manager (Operations Manager II)

Memphis, TN • On-site

DHL
Transportation and Warehousing • 10K+ employees

6.9

Company rating: 6.9 out of 10

Based on 325 frontline employees who took The Breakroom Quiz

35th of 64 rated delivery companies

Paid breaks

Respectful managers

Uninterrupted breaks

Learn more about DHLexternal

$72K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Operations Manager (Operations Manager II)
The Operations Manager II role has a national salary range of $72,000 - $85,000.
For roles within California the range is $75,000 to $95,000, and Washington is $80,169 to $95,000.
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.
As an Operations Manager (Operations Manager II) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management - you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.
With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space.
Job Description
  • Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
  • Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency.
  • Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
  • Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts.
  • Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.
  • Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements.
  • Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations.
  • Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction.

Required Education and Experience
  • Bachelor's degree or equivalent experience, preferred.
  • 1+ years logistics industry experience, required.
  • 2+ years of experience in a supervisory or management role, required.
  • Experience with P&L management, objective setting, and project management, preferred.

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.
Our Organization is an equal opportunity employer.
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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing and personal services

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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Pay

Benefits

Hours and flexibility

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