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Customer Operations Associate Jobs in Hernando, MS

DUDE ABIDES INC

Operations Associate

Memphis, TN · On-site

$20/hr

We are hiring entry-level Operations Associates for several of our teams. As an Operations ... Fulfillment is an important final step in the process of getting orders ready for our customers.

Gopuff

Operations Associate, Memphis, #252

Memphis, TN · On-site

$13/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Memphis, #252

Memphis, TN

$13/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Memphis, #252

Memphis, TN

$13/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...

TEKsystems

Operations Analyst

Memphis, TN · Hybrid

$26.44/hr

We are seeking a detail-oriented New Account Operations Associate to support the onboarding of new ... The ideal candidate is customer-focused, organized, and eager to learn operational processes within ...

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Customer Operations Associate information

See Hernando, MS salary details

$9

$24

$47

How much do customer operations associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer operations associate in Hernando, MS is $24.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $25.87 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What are the most commonly searched types of Customer Operations jobs in Hernando, MS? The most popular types of Customer Operations jobs in Hernando, MS are:
What cities near Hernando, MS are hiring for Customer Operations Associate jobs? Cities near Hernando, MS with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you

Operations Associate

DUDE ABIDES INC

Memphis, TN • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Lensrentals was founded in 2006 by a Memphis native and gear collector to share his photographic knowledge. What began as a one-man operation in a spare bedroom has grown into the largest photography and videography equipment rental company in the United States. As a local company with reach across the nation, we strive to have a company culture that encourages empathy and embodies the personality of each member of the team. We are hiring entry-level Operations Associates for several of our teams. As an Operations Associate, you will work with different teams, including Fulfillment, Inspection, Receiving, and Post Sorting. The shift for this position is Monday–Friday from 10am. to 7pm. Applicants with knowledge or experience with photography are especially encouraged to apply!


Operations at Lensrentals:

  • The Fulfillment team is responsible for duties such as package handling, shipping and receiving, loading and unloading trucks, picking, sorting, packing, and shelving. Fulfillment is an important final step in the process of getting orders ready for our customers. Attention to detail and an ability to work quickly, efficiently, and under pressure are critical.

  • The Inspection team will be responsible for efficiently inspecting items such as cables, filters, batteries, and memory cards. Additionally, they will contribute to various aspects of our fulfillment operations, including package handling, shipping and receiving, loading and unloading trucks, and shelving.


If you enjoy a fast-paced environment, have great attention to detail, and pride yourself on your ability to remember and memorize information, we encourage you to apply! Candidates must be able to consistently lift up to 50 lbs., stand for long periods of time, be punctual, and perform repetitive tasks without losing focus.


Benefits:

  • Starting pay is $20/hour

  • Health, Dental, and Vision insurance

  • Paid Vacation and Sick Leave

  • 401(k) with company match

  • Casual work environment

  • Monday – Friday schedule with paid lunch breaks