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Customer Operations Associate Jobs in Hernando, MS

Customer Associate II

Memphis, TN · On-site

$14 - $19.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Associate II

Memphis, TN · On-site

$14 - $19.50/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service Associate

Tunica, MS · On-site

$13.50 - $18.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Customer Service Associate

Senatobia, MS · On-site

$12 - $16.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Customer Service Associate

Memphis, TN

$14.50 - $19.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Customer Service Associate

Tunica, MS · On-site

$13.50 - $18.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Customer Service Associate

Southaven, MS · On-site

$13.25 - $18.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Customer Service Associate

Tunica, MS

$13.50 - $18.50/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Customer Service Associate

Memphis, TN · On-site

$14.50 - $19.75/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Customer Service Associate

Southaven, MS · On-site

$13.25 - $18.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Customer Service Associate

Southaven, MS

$13.25 - $18.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Customer Associate I

Memphis, TN · On-site

$14 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Customer Associate I

Memphis, TN

$14 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Job Summary We are seeking a friendly, dependable Customer Experience Associate for a direct hire ... general store operations as needed. Compensation and Benefits - Pay Rate: $16 per hour ...

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Customer Operations Associate information

See Hernando, MS salary details

$9

$24

$47

How much do customer operations associate jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for customer operations associate in Hernando, MS is $24.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $25.87 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

Is a CSA job stressful?

A Customer Operations Associate (CSA) role can be stressful due to high customer interaction, problem-solving demands, and meeting performance metrics. The level of stress varies depending on the work environment, workload, and individual skills in communication and time management.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What jobs in the US pay $300,000 a year?

In the US, high-paying roles such as senior executives, specialized physicians, investment bankers, and certain technology leaders can earn $300,000 or more annually. Customer Operations Associates typically do not reach this salary level, as it is more common in executive, medical, or financial roles requiring extensive experience and advanced skills.

What job makes $10,000 a month without a degree?

A Customer Operations Associate typically does not earn $10,000 a month without specialized experience or advanced skills. High-paying roles that can reach this level often involve sales, entrepreneurship, or technical fields like software development, which may require self-education, certifications, or extensive experience rather than formal degrees.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What job categories do people searching Customer Operations Associate jobs in Hernando, MS look for? The top searched job categories for Customer Operations Associate jobs in Hernando, MS are:
Business Office Associate - Part Time

Business Office Associate - Part Time

Carmax

Memphis, TN

Part-time

Posted 21 days ago


CarMax rating

8.0

Company rating: 8.0 out of 10

Based on 367 frontline employees who took The Breakroom Quiz

26th of 715 rated retailers


Job description

7218 - Memphis - 7771 Highway 64, Memphis, Tennessee, 38133CarMax, the way your career should be!  

Position Overview

As a Business Operations Associate, you will be the backbone of our store operations, ensuring smooth and accurate processing of sales, auctions, and appraisals. This role combines exceptional customer service, attention to detail, and strong organizational skills in a fast-paced, team-oriented environment. You'll handle cash management, audit and process critical paperwork, and provide clear communication to customers and internal teams-all while upholding CarMax's commitment to transparency and integrity.

Why CarMax?

At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

  • Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
  • Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
  • Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
  • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

  • Ability to read, interpret, and record data accurately for compliance and reporting.
  • Strong organizational and multitasking skills in a deadline-driven environment.
  • Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • Effective verbal and written communication skills for customer and team interactions.
  • Ability to lift up to 20 lbs and work on your feet for extended periods.
  • Commitment to confidentiality, integrity, and adherence to CarMax policies.
  • Flexibility to work varied schedules, including nights, weekends, and holidays.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.


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