Customer Operations Analyst
Miami, FL · On-site
... functionally and managing multiple priorities in a fast-paced environment. Preferred : • ... Customer Operations, SaaS, or subscription-based businesses is a plus. • Familiarity with data ...
Customer Operations Analyst
Miami, FL · On-site
... functionally and managing multiple priorities in a fast-paced environment. Preferred : • ... Customer Operations, SaaS, or subscription-based businesses is a plus. • Familiarity with data ...
Customer Operations Analyst
Miami, FL · On-site
Comfort working cross-functionally and managing multiple priorities in a fast-paced environment. * Experience in Revenue Operations, Customer Operations, SaaS, or subscription-based businesses is a ...
Customer Operations Analyst
Miami, FL · On-site
Comfort working cross-functionally and managing multiple priorities in a fast-paced environment. * Experience in Revenue Operations, Customer Operations, SaaS, or subscription-based businesses is a ...
Team Manager Existing Customer Operations
Doral, FL · On-site
$55K - $110K/yr
An ADT Team Manager supports the Existing Customer channel will be responsible for the assignment ... Experience: 3 to 5 years related industry experience with a high volume, high impact operation.
New
Team Manager Existing Customer Operations
Doral, FL · On-site
$55K - $110K/yr
An ADT Team Manager supports the Existing Customer channel will be responsible for the assignment ... Experience: 3 to 5 years related industry experience with a high volume, high impact operation.
New
Team Manager Existing Customer Operations
Miami, FL · On-site
$55K - $110K/yr
An ADT Team Manager supports the Existing Customer channel will be responsible for the assignment ... Experience: * 3 to 5 years related industry experience with a high volume, high impact operation.
Team Manager Existing Customer Operations
Miami, FL · On-site
$55K - $110K/yr
An ADT Team Manager supports the Existing Customer channel will be responsible for the assignment ... Experience: * 3 to 5 years related industry experience with a high volume, high impact operation.
Comfort working cross-functionally and managing multiple priorities in a fast-paced environment. * Experience in Revenue Operations, Customer Operations, SaaS, or subscription-based businesses is a ...
Comfort working cross-functionally and managing multiple priorities in a fast-paced environment. * Experience in Revenue Operations, Customer Operations, SaaS, or subscription-based businesses is a ...
Team Manager Existing Customer Operations
Doral, FL · On-site
$55K - $110K/yr
An ADT Team Manager supports the Existing Customer channel will be responsible for the assignment ... Experience: 3 to 5 years related industry experience with a high volume, high impact operation.
New
Team Manager Existing Customer Operations
Doral, FL · On-site
$55K - $110K/yr
An ADT Team Manager supports the Existing Customer channel will be responsible for the assignment ... Experience: 3 to 5 years related industry experience with a high volume, high impact operation.
New
Customer Operations Analyst
Miami, FL · On-site
Comfort working cross-functionally and managing multiple priorities in a fast-paced environment. * Experience in Revenue Operations, Customer Operations, SaaS, or subscription-based businesses is a ...
Customer Operations Analyst
Miami, FL · On-site
Comfort working cross-functionally and managing multiple priorities in a fast-paced environment. * Experience in Revenue Operations, Customer Operations, SaaS, or subscription-based businesses is a ...
Director of Customer Operations
Miami, FL · On-site
The director manages a small team of operations analysts, providing key insights to stakeholders ... Drive the Customer 'go-to-market' plan, to include capacity planning, compensation plan design ...
Director of Customer Operations
Miami, FL · On-site
The director manages a small team of operations analysts, providing key insights to stakeholders ... Drive the Customer 'go-to-market' plan, to include capacity planning, compensation plan design ...
Director of Customer Operations
Miami, FL · On-site
$120 - $160/hr
The director manages a small team of operations analysts, providing key insights to stakeholders ... Drive the Customer 'go-to-market' plan, to include capacity planning, compensation plan design ...
New
Director of Customer Operations
Miami, FL · On-site
$120 - $160/hr
The director manages a small team of operations analysts, providing key insights to stakeholders ... Drive the Customer 'go-to-market' plan, to include capacity planning, compensation plan design ...
New
Operations Manager
Miami, FL · On-site
Operations Manager The Operations Manager works under the direction of the Director of Operations ... Service to the customer in a friendly and outgoing manner is essential, while timeliness and ...
Operations Manager
Miami, FL · On-site
Operations Manager The Operations Manager works under the direction of the Director of Operations ... Service to the customer in a friendly and outgoing manner is essential, while timeliness and ...
Operations Manager
Miami, FL · On-site
The Operations Manager works under the direction of the Director of Operations and is responsible ... Service to the customer in a friendly and outgoing manner is essential, while timeliness and ...
Operations Manager
Miami, FL · On-site
The Operations Manager works under the direction of the Director of Operations and is responsible ... Service to the customer in a friendly and outgoing manner is essential, while timeliness and ...
Operations Manager
Miami, FL · On-site
The Operations Manager works under the direction of the Director of Operations and is responsible ... Service to the customer in a friendly and outgoing manner is essential, while timeliness and ...
Operations Manager
Miami, FL · On-site
The Operations Manager works under the direction of the Director of Operations and is responsible ... Service to the customer in a friendly and outgoing manner is essential, while timeliness and ...
The Operations Manager works under the direction of the Director of Operations and is responsible ... Service to the customer in a friendly and outgoing manner is essential, while timeliness and ...
Quick apply
The Operations Manager works under the direction of the Director of Operations and is responsible ... Service to the customer in a friendly and outgoing manner is essential, while timeliness and ...
Director of Customer Operations
Miami, FL · On-site
The director manages a small team of operations analysts, providing key insights to stakeholders ... Drive the Customer 'go-to-market' plan, to include capacity planning, compensation plan design ...
Director of Customer Operations
Miami, FL · On-site
The director manages a small team of operations analysts, providing key insights to stakeholders ... Drive the Customer 'go-to-market' plan, to include capacity planning, compensation plan design ...
Director of Customer Operations
Miami, FL · On-site
The director manages a small team of operations analysts, providing key insights to stakeholders ... Drive the Customer 'go-to-market' plan, to include capacity planning, compensation plan design ...
Director of Customer Operations
Miami, FL · On-site
The director manages a small team of operations analysts, providing key insights to stakeholders ... Drive the Customer 'go-to-market' plan, to include capacity planning, compensation plan design ...
Operations Manager
Pompano Beach, FL · On-site
Operations Manager / Transportation Manager We are seeking an experienced Operations Manager or ... Visits customers and customer sites to evaluate and resolve safety issues, seeking service ...
Operations Manager
Pompano Beach, FL · On-site
Operations Manager / Transportation Manager We are seeking an experienced Operations Manager or ... Visits customers and customer sites to evaluate and resolve safety issues, seeking service ...
Operations Manager
Hialeah, FL · On-site
$20 - $34/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Hialeah, FL · On-site
$20 - $34/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Miami, FL · On-site
$20 - $34/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
Miami, FL · On-site
$20 - $34/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$20 - $34/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
$20 - $34/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
North Miami Beach, FL · On-site
$20 - $34/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Operations Manager
North Miami Beach, FL · On-site
$20 - $34/hr
Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...
Customer Operations Manager information
See Miami, FL salary details
$42.6K - $50.5K
3% of jobs
$50.5K - $58.4K
0% of jobs
$58.4K - $66.3K
3% of jobs
$66.3K - $74.2K
2% of jobs
$74.2K - $82.1K
2% of jobs
$82.1K - $90K
3% of jobs
$90K - $97.9K
1% of jobs
$97.9K - $105.9K
1% of jobs
$105.9K - $113.8K
0% of jobs
$113.8K - $121.7K
1% of jobs
$122.4K is the 25th percentile. Wages below this are outliers.
$121.7K - $129.6K
83% of jobs
$42.6K
$118.3K
$129.6K
How much do customer operations manager jobs pay per year?
As of Aug 8, 2026, the average yearly pay for customer operations manager in Miami, FL is $118,291.00, according to ZipRecruiter salary data. Most workers in this role earn between $128,200.00 and $128,200.00 per year, depending on experience, location, and employer.
What does a customer operations manager do?
A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.
How does a customer operations manager typically collaborate with other departments to enhance the customer experience?
Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.
What are the key skills and qualifications needed to thrive as a customer operations manager?
To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What are popular job titles related to Customer Operations Manager jobs in Miami, FL? For Customer Operations Manager jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Miami, FL look for? The top searched job categories for Customer Operations Manager jobs in Miami, FL are:
What cities near Miami, FL are hiring for Customer Operations Manager jobs? Cities near Miami, FL with the most Customer Operations Manager job openings:
Full-time
Re-posted 20 days ago
Job description
Job Summary:
Simpro Software is a company focused on revenue operations, and they are seeking a Customer Operations Analyst. This role is crucial for enabling data-driven decision-making and delivering insights related to customer lifecycle performance and operational efficiency.
Responsibilities:
• Analyze customer and revenue data to support Customer Operations, RevOps, and go-to-market teams with clear, actionable insights.
• Build, maintain, and enhance operational dashboards and reports that track key customer lifecycle metrics (e.g., onboarding, adoption, retention, expansion).
• Partner with RevOps Data Engineering to ensure data pipelines, models, and definitions support reliable reporting and analysis.
• Own the accuracy and consistency of key Customer Operations metrics, ensuring alignment with RevOps and Finance definitions.
• Conduct ad hoc analyses to identify trends, drivers, and opportunities related to customer behavior, operational efficiency, and revenue performance.
• Translate business questions into structured analyses and clearly communicate findings to both technical and non-technical stakeholders.
• Support the certification and ongoing improvement of core operational dashboards used by customer-facing teams.
• Proactively identify data quality issues, metric inconsistencies, or reporting gaps, and collaborate with cross-functional partners to resolve them.
• Contribute to documentation of metrics, dashboards, and analytical assumptions to improve transparency and self-service reporting.
• This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group.
Qualifications:
Required:
• Bachelor’s degree in Business, Analytics, Economics, Computer Science, or a related field.
• Strong proficiency in SQL.
• Experience building dashboards and reports using modern BI tools (e.g., Looker, Tableau, Power BI, or similar).
• Solid analytical skills with the ability to collect, organize, analyze, and interpret complex datasets with high attention to detail.
• Strong business acumen and ability to connect data insights to operational and revenue outcomes.
• Clear written and verbal communication skills, with the ability to explain analytical findings to non-technical audiences.
• Comfort working cross-functionally and managing multiple priorities in a fast-paced environment.
Preferred:
• Experience querying large datasets in a cloud data warehouse (e.g., Google BigQuery) is highly preferred.
• Experience in Revenue Operations, Customer Operations, SaaS, or subscription-based businesses is a plus.
• Familiarity with data modeling concepts, ETL processes, or Python is a plus but not required.
Company:
Simpro is the leading AI-first operating platform for residential and commercial trades. Our mission is simple: double contractor profitability. Founded in 2002, the company is headquartered in Eight Mile Plains, AUS, with a team of 501-1000 employees. The company is currently Late Stage.
Simpro Software is a company focused on revenue operations, and they are seeking a Customer Operations Analyst. This role is crucial for enabling data-driven decision-making and delivering insights related to customer lifecycle performance and operational efficiency.
Responsibilities:
• Analyze customer and revenue data to support Customer Operations, RevOps, and go-to-market teams with clear, actionable insights.
• Build, maintain, and enhance operational dashboards and reports that track key customer lifecycle metrics (e.g., onboarding, adoption, retention, expansion).
• Partner with RevOps Data Engineering to ensure data pipelines, models, and definitions support reliable reporting and analysis.
• Own the accuracy and consistency of key Customer Operations metrics, ensuring alignment with RevOps and Finance definitions.
• Conduct ad hoc analyses to identify trends, drivers, and opportunities related to customer behavior, operational efficiency, and revenue performance.
• Translate business questions into structured analyses and clearly communicate findings to both technical and non-technical stakeholders.
• Support the certification and ongoing improvement of core operational dashboards used by customer-facing teams.
• Proactively identify data quality issues, metric inconsistencies, or reporting gaps, and collaborate with cross-functional partners to resolve them.
• Contribute to documentation of metrics, dashboards, and analytical assumptions to improve transparency and self-service reporting.
• This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group.
Qualifications:
Required:
• Bachelor’s degree in Business, Analytics, Economics, Computer Science, or a related field.
• Strong proficiency in SQL.
• Experience building dashboards and reports using modern BI tools (e.g., Looker, Tableau, Power BI, or similar).
• Solid analytical skills with the ability to collect, organize, analyze, and interpret complex datasets with high attention to detail.
• Strong business acumen and ability to connect data insights to operational and revenue outcomes.
• Clear written and verbal communication skills, with the ability to explain analytical findings to non-technical audiences.
• Comfort working cross-functionally and managing multiple priorities in a fast-paced environment.
Preferred:
• Experience querying large datasets in a cloud data warehouse (e.g., Google BigQuery) is highly preferred.
• Experience in Revenue Operations, Customer Operations, SaaS, or subscription-based businesses is a plus.
• Familiarity with data modeling concepts, ETL processes, or Python is a plus but not required.
Company:
Simpro is the leading AI-first operating platform for residential and commercial trades. Our mission is simple: double contractor profitability. Founded in 2002, the company is headquartered in Eight Mile Plains, AUS, with a team of 501-1000 employees. The company is currently Late Stage.