ZipRecruiter

Log In

1

Customer Operations Manager Jobs in Homestead, FL

CVS Health

Operations Manager

Miami, FL

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Miami, FL · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Miami, FL

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Miami, FL · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Homestead, FL · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Miami, FL · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

EōS Fitness

Operations Manager

Kendall, FL · On-site

$65K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

Craft

Client Operations Manager I

Miami, FL · On-site

$128K/yr

Delivers excellent customer service by providing clear explanations and addressing inquiries or ... Proactive Issue Management: Proactively identifies and resolves operational challenges to maintain ...

BrightView

Operations Manager

Homestead, FL · On-site

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...

Floor & Décor

Operations Manager

Palmetto Bay, FL

... by managing the store operations. MAJOR RESPONSIBILITIES * Operations * Demonstrated ability to ... Engage customer focus during the pick-up and check-out process * Handle claims and other KCM/MOD ...

Europcar

OPERATIONS MANAGER

Miami, FL · On-site

As the Operations Manager, you will oversee daily rental operations to ensure a seamless customer experience from arrival to departure. You will lead a team, manage fleet readiness, monitor ...

next page

Showing results 1-20

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Homestead, FL

Customer Operations Manager information

See Homestead, FL salary details

$40.9K

$113.6K

$124.5K

How much do customer operations manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for customer operations manager in Homestead, FL is $113,620.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,100.00 and $123,100.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Operations, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much should an operations manager get paid?

The salary for a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Higher salaries are common in large organizations or for those with advanced skills in data analysis, process improvement, and leadership. Compensation may also include bonuses, benefits, and opportunities for advancement.

What is the minimum salary of an operations manager?

The minimum salary for a Customer Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.
What are popular job titles related to Customer Operations Manager jobs in Homestead, FL? For Customer Operations Manager jobs in Homestead, FL, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Homestead, FL look for? The top searched job categories for Customer Operations Manager jobs in Homestead, FL are:
What cities near Homestead, FL are hiring for Customer Operations Manager jobs? Cities near Homestead, FL with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Homestead, FL as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $113,620 per year, or $54.6 per hour.

Customer Operations Analyst

Simpro Software

Miami, FL

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

Job description

Job Context

The Customer Operations Analyst is part of Simpro's Revenue Operations organization and plays a critical role in enabling data-driven decision-making across customer-facing teams. This role focuses on delivering trusted, actionable insights related to customer lifecycle performance, operational efficiency, and revenue outcomes.
Working closely with RevOps, Customer Operations, Sales, Finance, and Data Engineering, the Analyst ensures that customer and revenue data is accurate, well-modeled, and easily accessible through dashboards, reports, and analyses. This role helps reduce reporting noise, improve metric clarity, and support scalable operational execution across the Simpro Group.

What You'll Do

  • Analyze customer and revenue data to support Customer Operations, RevOps, and go-to-market teams with clear, actionable insights.

  • Build, maintain, and enhance operational dashboards and reports that track key customer lifecycle metrics (e.g., onboarding, adoption, retention, expansion).

  • Partner with RevOps Data Engineering to ensure data pipelines, models, and definitions support reliable reporting and analysis.

  • Own the accuracy and consistency of key Customer Operations metrics, ensuring alignment with RevOps and Finance definitions.

  • Conduct ad hoc analyses to identify trends, drivers, and opportunities related to customer behavior, operational efficiency, and revenue performance.

  • Translate business questions into structured analyses and clearly communicate findings to both technical and non-technical stakeholders.

  • Support the certification and ongoing improvement of core operational dashboards used by customer-facing teams.

  • Proactively identify data quality issues, metric inconsistencies, or reporting gaps, and collaborate with cross-functional partners to resolve them.

  • Contribute to documentation of metrics, dashboards, and analytical assumptions to improve transparency and self-service reporting.

  • This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group.

What You'll Bring

  • Bachelor's degree in Business, Analytics, Economics, Computer Science, or a related field.

  • Strong proficiency in SQL; experience querying large datasets in a cloud data warehouse (e.g., Google BigQuery) is highly preferred.

  • Experience building dashboards and reports using modern BI tools (e.g., Looker, Tableau, Power BI, or similar).

  • Solid analytical skills with the ability to collect, organize, analyze, and interpret complex datasets with high attention to detail.

  • Strong business acumen and ability to connect data insights to operational and revenue outcomes.

  • Clear written and verbal communication skills, with the ability to explain analytical findings to non-technical audiences.

  • Comfort working cross-functionally and managing multiple priorities in a fast-paced environment.

  • Experience in Revenue Operations, Customer Operations, SaaS, or subscription-based businesses is a plus.

  • Familiarity with data modeling concepts, ETL processes, or Python is a plus but not required.

What We Can Offer You

  • Responsible Time Off

  • Comprehensive medical, dental, vision package with 100% employer paid options

  • Additional benefits including Health Savings Account; Flexible Spending Account; Critical Illness Insurance; Hospital Insurance; Accident Insurance; Life Insurance and AD&D; and Disability Insurance available to purchase.

  • Wellness Challenge App, Diabetes Prevention App, and Health Hub App

  • 401k/Retirement Plan with 6% employer match

  • Generous Parental Leave Program

  • Paid Volunteer Leave Days

  • Public Holiday Exchange Scheme

  • Talent Referral Program - get rewarded for referring a friend to join our team!

  • Diverse training & internal networking opportunities across all of our product lines

  • Opportunities for career progression and development

  • Service recognition awards

  • Click here to find out more about working at Simpro Group!

Our Core Values


We Are One Team

We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.

If you'd like to join a fun and progressive organization, where there are opportunities to develop your career, please apply now with your CV/resume.

*Please note, no agencies will be accepted in the recruitment of this role.

Apply