Remote Ria Operation Manager Jobs in Miami, FL (NOW HIRING)

ABOUT RIA HEALTH

Ria Health, recognized as the leading national telehealth provider specializing in alcohol use disorder (AUD) treatment, recently raised $12.5 million through a Series B financing led by Peloton Equity.  Our existing investors SV Health, BPEA and SOSV also participated in the Series B.  Ria Health will enable patients to achieve long term success in reducing or eliminating  their alcohol consumption, and live healthier and happier lives. We are seeking a Regional Business Development and Enrollment Specialist to join our rapidly growing team. Ria Health, recognized as the leading national telehealth provider specializing in alcohol use disorder (AUD) treatment, recently raised $18 million in Series A led by SV Health Investors, LLC.  The investment will further the momentum of commercial partnerships that include regional and national health plans, including Anthem Blue Cross Blue Shield, UnitedHealth Group Optum,  Beacon Health Options, Highmark Health, and Magellan Health.

JOIN THE RIA HEALTH TEAM!

Join the team that integrates medical care, behavioral support, and technology tools to help members achieve their personal goals in treating alcohol misuse. Ria Health is a Center of Excellence that delivers a Joint Commission accredited program that leverages evidence-based pharmacotherapy, psychosocial support, and an engaging care delivery platform to help members achieve lasting improvements in their quality of life. Ria’s published outcomes data set the standard for effectiveness in alcohol treatment. The Ria program is delivered through telehealth and by a care team of Physicians, Nurse Practitioners, and Coaches with clinical expertise to manage care and outcomes for Ria Health members.

WORK AT RIA HEALTH AS A REGIONAL BUSINESS DEVELOPMENT AND ADMISSIONS SPECIALIST

Our healthcare technology company Ria Health is seeking a relationship-driven, results-oriented professional to drive regional growth through provider partnerships and direct admissions support. This hybrid role is responsible for expanding referral networks, increasing brand awareness, and engaging prospective patients to guide them through enrollment when appropriate.

The ideal candidate is comfortable balancing external business development with direct patient-facing conversations, bringing strong sales acumen, empathy, and operational rigor to both.

Principle Duties and Responsibilities

• Grow referral volume and brand presence within the assigned territory

• Build and maintain strong relationships with treatment centers, therapists, physicians, health systems, and community partners

• Conduct outreach meetings, presentations, and educational sessions (virtual and in-person)

• Identify new partnership opportunities and monitor local market and competitor trends

• Engage prospective patients through discovery calls to assess program fit and address questions or objections

• Guide qualified prospects through enrollment, including insurance coordination and next steps

• Track all referral and enrollment activity accurately in Salesforce

• Collaborate closely with Enrollment, Clinical, Marketing, and Leadership teams

• Support outbound referrals for higher levels of care when appropriate

• Maintain HIPAA compliance and contribute feedback to improve processes and messaging

• Other duties as assigned

Required skills and experience:

• Bachelor’s degree in healthcare, business, marketing, or related field preferred

• 1-2 years of experience in healthcare business development, outreach, enrollment, or sales

• Strong understanding of healthcare referral pathways and payer landscape

• Proven ability to influence, convert, and build trust with diverse stakeholders

• Excellent communication, presentation, and relationship-building skills

• Comfortable working in a performance-driven, metrics-focused environment

• CRM experience required (Salesforce preferred)

• Self-motivated with strong territory and time-management skills

• Passion for Ria Health’s mission and improving access to care

Make an impact at a critical time

The pandemic has caused a global crisis; there has been a tremendous increase in anxiety, trauma, and stress for millions of people, increasing the misuse of alcohol. As a result, Ria Health has experienced a 500% increase in demand from patients seeking a  specialized treatment program for alcohol misuse. We seek team members motivated to provide high-quality, patient-centered, evidence-based care through telemedicine that improves the health and wellbeing of the people we support. 

ENJOY MANY RIA HEALTH BENEFITS

• Become part of a mission-driven team delivering innovative, next-generation care for alcohol use disorder

• Grow professionally within a rapidly scaling tech-enabled healthcare organization

• Competitive compensation packages

• Comprehensive medical, dental, and vision insurance

• Paid time off (PTO) that supports work–life balance

• Remote and hybrid work options based on role and business needs

• Ongoing telehealth training, development, and learning opportunities

EQUAL EMPLOYMENT OPPORTUNITY

Ria Health provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Ria Health Vision

A world with accessible, compassionate, and effective treatments to reduce the burden of all those who suffer from Alcohol Use Disorder.

Ria Health Mission

We combine medical science, technology, and human compassion to deliver private, evidence-based, telehealth alcohol treatment programs for anyone who wants to drink less and live better.

Ria Health Values

Compassion – we promote a culture of empathetic care and communication. We actively listen, we always encourage, and we provide support.

Integrity – We are honest, open, ethical, and fair. We hold ourselves accountable when we make mistakes.

Teamwork – working together, we will achieve great things.

Embrace Change – we work to drive improvement over perfection, measuring and questioning the status quo to make progress and enhancement.

Always Learning – We celebrate curiosity and discovery through development and research.