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Regional Technical Operations Manager Jobs (NOW HIRING)

TTEC Digital

Technical Operations Manager

Austin, TX · On-site +1

We are looking for a Technical Operations Manager to join the Managed Services practice. This is a remote, telecommute role based in US. In the role you will be responsible for managing the platform ...

Wayve

Technical Operations Manager

Sunnyvale, CA · On-site

The role We're looking for a Technical Operations Manager to join Wayve's Technical Operations ... regions. * Strong problem-solving skills and comfort working in ambiguous, rapidly evolving ...

Leidos

Technical Operations Manager

Orlando, FL · On-site

$110K - $125K/yr

Leidos has an opening for a Technical Operations Manager! AEGIS is seeking a customer-focused, mission-driven Technical Operations Manager to join our team of highly skilled professionals supporting ...

TTEC Digital

Technical Operations Manager

Austin, TX · Remote

We are looking for a Technical Operations Manager to join the Managed Services practice. This is a remote, telecommute role based in US. In the role you will be responsible for managing the platform ...

TTEC Digital

Technical Operations Manager

Austin, TX · Remote

We are looking for a Technical Operations Manager to join the Managed Services practice. This is a remote, telecommute role based in US. In the role you will be responsible for managing the platform ...

Roku

Technical Operations Manager

Austin, TX · On-site

About the Role We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally ...

Roku

Technical Operations Manager

Stamford, CT

$112K - $140K/yr

About the Role We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally ...

Roku

Technical Operations Manager

Austin, TX · On-site

About the Role We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally ...

Roku

Technical Operations Manager

Stamford, CT · On-site

$112K - $140K/yr

About the Role We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally ...

JLL

Technical Operations Manager

Malvern, PA · On-site

$90K - $135K/yr

The Technical Operations Manager serves as the strategic leader and operational backbone of JLL's Global Support Center (GSC), orchestrating complex 24/7 facility operations across multiple sites ...

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Regional Technical Operations Manager information

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How much do regional technical operations manager jobs pay per year?

As of Jun 18, 2026, the average yearly pay for regional technical operations manager in the United States is $82,768.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $103,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Regional Technical Operations Manager, and how can they be effectively addressed?

Regional Technical Operations Managers often encounter challenges such as coordinating technical teams across multiple locations, ensuring consistent implementation of processes, and maintaining communication between regional and central offices. Successfully addressing these challenges typically involves establishing clear standard operating procedures, leveraging project management tools, and fostering open channels for feedback. Experience in cross-functional collaboration and adaptive problem-solving is essential, as is the ability to prioritize tasks and respond quickly to unexpected technical issues within the region.

What does a Regional Technical Operations Manager do?

A Regional Technical Operations Manager oversees the technical operations within a specific geographic area, ensuring that all systems, equipment, and processes run efficiently and meet organizational standards. They are responsible for managing technical teams, coordinating maintenance and repairs, implementing operational strategies, and ensuring compliance with safety and quality regulations. This role often involves analyzing performance data, optimizing workflows, and collaborating with other departments to improve service delivery and operational effectiveness.

What are the key skills and qualifications needed to thrive as a Regional Technical Operations Manager, and why are they important?

To thrive as a Regional Technical Operations Manager, you need expertise in operations management, technical problem-solving, and a relevant degree in engineering, information technology, or a related field. Familiarity with enterprise resource planning (ERP) systems, project management tools, and industry certifications such as PMP or Six Sigma are commonly required. Strong leadership, effective communication, and strategic thinking are vital soft skills for managing teams and driving regional initiatives. These skills and qualifications are crucial for ensuring operational efficiency, consistent service delivery, and successful execution of technical projects across multiple locations.

What is the difference between Regional Technical Operations Manager vs Regional Service Manager?

AspectRegional Technical Operations ManagerRegional Service Manager
CredentialsTechnical certifications, relevant industry experienceCustomer service, management experience
Work EnvironmentTechnical teams, field operations, infrastructureCustomer sites, service teams, client interactions
Industry UsageTelecommunications, utilities, manufacturingIT services, maintenance, facilities management
Primary FocusTechnical operations, infrastructure maintenanceCustomer satisfaction, service delivery

The Regional Technical Operations Manager primarily oversees technical infrastructure and operations, ensuring systems run smoothly across regions. In contrast, the Regional Service Manager focuses on customer service and service delivery quality. Both roles require strong leadership and industry-specific knowledge but differ in their core responsibilities and daily tasks.

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Regional Technical Operations Manager jobs near you

Technical Operations Manager

MJDP Resources

Media, PA

Full-time

PTO

Posted 26 days ago

Job description

The Technical Operations Manager will lead and oversee the daily technical operations of field engineers and AV software developments for our Integration business. This role is pivotal in managing cross-functional teams, optimizing operational processes, and implementing scalable solutions that support business growth and technological advancement. The manager will collaborate closely with engineering, Sales, IT, and operations support teams to maintain high system availability, performance, and security standards. They will also be responsible for driving continuous improvement initiatives, managing incident response, and ensuring compliance with industry regulations.

Duties:

  • Manage and coordinate technical operations teams, specifically Field Engineers and AV Software Developers, to ensure timely resolution of incidents and service requests.
  • Own technical quality control across field engineering and AV software disciplines
  • Develop and implement operational policies, procedures, and best practices to improve efficiency and reliability.
  • Monitor system performance metrics and lead root cause analysis for operational issues.
  • Serve as the primary technical escalation point for projects and service issues
  • Provide hands-on technical oversight for complex or high-risk systems as required
  • Conduct regular one-on-one meetings and discipline-specific team meetings
  • Manage PTO, performance expectations, and standard people-management responsibilities
  • Support skill development, technical competency growth, and role readiness within engineering teams
  • Work with Operations to advise on skill sets, resource readiness, and scheduling requirements
  • Collaborate with the PMO Director, Head of Install, and Head of Managed Services on project execution and support strategy
  • Act as a technical resource for both pre-sales and post-sales engineering efforts
  • Review designs, scopes, and execution approaches to identify technical risk early
  • Participate in field work as needed to support teams, validate quality, or resolve issues
  • The Technical Operations Manager will utilize leadership and communication skills daily to coordinate AV teams and communicate effectively with stakeholders at all levels.

Experience:

  • Deep technical background in commercial AV systems, software-driven AV platforms, and field deployment practices
  • Strong cross-discipline leadership across hardware, software, and field engineering teams
  • Ability to evaluate technical quality, identify risk, and enforce engineering standards
  • Effective technical communication with engineering, operations, project management, and managed services leadership
  • Sound judgment under escalation conditions, including troubleshooting complex or high-impact issues
  • Practical understanding of project lifecycles, from pre-sales design through post-sales support and service
  • Analytical skills are essential for monitoring system performance, diagnosing issues, and driving data-driven improvements.
  • Technical expertise in Networking infrastructure and cloud technologies enables the manager to oversee complex environments and guide technical decision-making.
  • Project management and organizational skills are applied to plan and execute operational initiatives, ensuring timely delivery and resource optimization.