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Regional Technical Operations Manager Jobs (NOW HIRING)

IQ Fiber

Manager, Technical Operations

Orangeburg, SC · On-site

Position Summary IQ Fiber is seeking a Manager, Technical Operations responsible for leading and mentoring a team of installation and service technicians in the field, managing day-to-day operations ...

Consolidated Container

Regional Technical Lead

$135K - $170K/yr

The Regional Technical Leader is a pivotal role responsible for supporting the technical and ... managers and other stakeholders to ensure swift resolution and minimal disruption to operations.

ARTECHOUSE

Technical Operations SR/Manager

Houston, TX · On-site

POSITION SUMMARY The Technical Operations Manager plays a vital role in keeping the location and exhibitions operating safely and optimally for the business. The person in this role ensures the ...

ARTECHOUSE

Technical Operations SR/Manager

Houston, TX · On-site

POSITION SUMMARY The Technical Operations Manager plays a vital role in keeping the location and exhibitions operating safely and optimally for the business. The person in this role ensures the ...

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Regional Technical Operations Manager information

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$42.5K

$82.8K

$138.5K

How much do regional technical operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for regional technical operations manager in the United States is $82,768.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $103,500.00 per year, depending on experience, location, and employer.

What does a regional technical operations manager do?

A Regional Technical Operations Manager oversees the technical operations within a specific geographic area, ensuring that all systems, equipment, and processes run efficiently and meet organizational standards. They are responsible for managing technical teams, coordinating maintenance and repairs, implementing operational strategies, and ensuring compliance with safety and quality regulations. This role often involves analyzing performance data, optimizing workflows, and collaborating with other departments to improve service delivery and operational effectiveness.

What are the key skills and qualifications needed to thrive as a regional technical operations manager, and why are they important?

To thrive as a Regional Technical Operations Manager, you need expertise in operations management, technical problem-solving, and a relevant degree in engineering, information technology, or a related field. Familiarity with enterprise resource planning (ERP) systems, project management tools, and industry certifications such as PMP or Six Sigma are commonly required. Strong leadership, effective communication, and strategic thinking are vital soft skills for managing teams and driving regional initiatives. These skills and qualifications are crucial for ensuring operational efficiency, consistent service delivery, and successful execution of technical projects across multiple locations.

What are some common challenges faced by a regional technical operations manager, and how can they be effectively addressed?

Regional Technical Operations Managers often encounter challenges such as coordinating technical teams across multiple locations, ensuring consistent implementation of processes, and maintaining communication between regional and central offices. Successfully addressing these challenges typically involves establishing clear standard operating procedures, leveraging project management tools, and fostering open channels for feedback. Experience in cross-functional collaboration and adaptive problem-solving is essential, as is the ability to prioritize tasks and respond quickly to unexpected technical issues within the region.

What is the difference between Regional Technical Operations Manager vs Regional Service Manager?

AspectRegional Technical Operations ManagerRegional Service Manager
CredentialsTechnical certifications, relevant industry experienceCustomer service, management experience
Work EnvironmentTechnical teams, field operations, infrastructureCustomer sites, service teams, client interactions
Industry UsageTelecommunications, utilities, manufacturingIT services, maintenance, facilities management
Primary FocusTechnical operations, infrastructure maintenanceCustomer satisfaction, service delivery

The Regional Technical Operations Manager primarily oversees technical infrastructure and operations, ensuring systems run smoothly across regions. In contrast, the Regional Service Manager focuses on customer service and service delivery quality. Both roles require strong leadership and industry-specific knowledge but differ in their core responsibilities and daily tasks.

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Cities with the most Regional Technical Operations Manager job openings:

What states have the most Regional Technical Operations Manager jobs?

States with the most job openings for Regional Technical Operations Manager jobs include:

What job categories do people searching Regional Technical Operations Manager jobs look for?

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Regional Technical Operations Manager jobs near you
Infographic showing various Regional Technical Operations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $82,768 per year, or $39.8 per hour.

Manager, Technical Operations

IQ Fiber

Orangeburg, SC • On-site

Full-time

Posted 7 days ago

Job description

A Smarter Career Choice
Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here.
We're looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you'll find a place where your voice matters. You'll find a team that works hard and has fun. And, if you're like us, you'll know you made a Smarter career choice.
Position Summary
IQ Fiber is seeking a Manager, Technical Operations responsible for leading and mentoring a team of installation and service technicians in the field, managing day-to-day operations for the Technical Operations Team. This is a high-energy, coaching-focused role that inspires a collaborative, results-driven culture and an environment where individuals can thrive in their careers.
The role includes developing strategies to improve the end-user experience, assisting in the field when needed, handling escalations, and ensuring team goals are met. The Manager oversees team structure, resource needs, recruiting, hiring, training, development, and retention, and serves as the key point of contact to senior leadership, employees, and stakeholders regarding field operations and performance.
Essential Duties and Responsibilities
  • Lead, coach, and develop a team of installation and service technicians, including hiring, onboarding, training, regular one-on-ones, performance reviews, and skill development for both technical and soft skills.
  • Manage daily Technical Operations Team activities including FTTH installations, customer service calls, and physical disconnects; assist in the field as needed and handle critical issue escalations.
  • Foster a collaborative, high-performance culture focused on service excellence, customer satisfaction, and continuous improvement.
  • Set, monitor, and act on team KPIs and quality metrics including install completion, CSAT, and MTTR; use daily, weekly, and monthly productivity reports to identify trends and implement targeted improvements.
  • Establish and continuously improve team standards, procedures, SOPs, and documentation including knowledge bases and training materials.
  • Ensure adherence to customer, company, industry (TIA/EIA, ANSI, BICSI), and OSHA safety standards across all field operations.
  • Manage team resources including installation materials, tools, test equipment, vehicle maintenance and certifications, and budget planning for capital and operating expenses.
  • Oversee staff scheduling, workload management, and quality control programs to ensure the team is positioned to meet current demand and support business growth.
  • Provide after-hours operational coverage as needed and serve as the primary escalation point for complex field issues.

Required Qualifications
  • Bachelor's degree in management or a related field; equivalent professional experience will be considered.
  • 5+ years of experience leading and developing technical operations teams with a focus on residential and commercial fiber installation and service.
  • Excellent technical aptitude with proven experience in ticketing systems, CRM, provisioning, and troubleshooting tools; exceptional proficiency in Microsoft Office applications.
  • Experience creating and maintaining technical documentation, SOPs, and training materials; comprehensive understanding of OSHA rules and regulations.
  • Must have and maintain a valid driver's license, auto insurance, and a satisfactory driving record; must be able to pass a background check and drug screening.
  • Ability to lead, coach, and develop teams with strong mentoring, performance management, and constructive feedback skills.
  • Ability to explain complex concepts clearly to both technical and non-technical audiences with outstanding communication skills.
  • Ability to manage multiple priorities in a fast-paced environment with strong organizational, analytical, and problem-solving skills.
  • Ability to work with high integrity, a strong work ethic, and the flexibility to work overtime as needed.

What Success Looks Like
  • Installation and service teams are well-coached, accountable, and continuously developing, with a high-performance culture that drives consistent results across the field.
  • Operational execution is efficient, safe, and aligned with company standards, with installations, service calls, and field activities completed to a high level of quality across the board.
  • Team performance data and KPIs are actively monitored and acted on, with trends identified early and targeted solutions implemented to improve metrics like install completion, CSAT, and MTTR.
  • Resources are planned and managed effectively - including staffing, scheduling, equipment, and budget - ensuring the team is positioned to meet current demands and support business growth.
  • Complex issues are resolved decisively and field teams are supported through strong operational leadership, maintaining a seamless customer experience even under challenging conditions.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Applicants must be currently authorized to work for any U.S. employer on a full-time basis. We do not sponsor, transfer, or support employment visa status or work authorization extensions for any position.

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