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Regional Technical Operations Manager Jobs in Tennessee

Stackinfra

$228K - $263K/yr

Lead the event management and root cause analysis processes. * Develop support and training ... Development of a technical operations program that scales with STACK's growth. * Reduction of ...

Dialysis Clinic, Inc.

Corporate Technician

Nashville, TN

$19 - $26/hr

Coaches and guides Area Operations Directors and Area Technical Managers to design and execute regional technical plans, establishing clear accountability frameworks to ensure achievement of ...

Dialysis Clinic, Inc.

Corporate Technician

Nashville, TN · On-site

$19 - $26/hr

Coaches and guides Area Operations Directors and Area Technical Managers to design and execute regional technical plans, establishing clear accountability frameworks to ensure achievement of ...

Dialysis Clinic, Inc.

Corporate Technician

Nashville, TN

$19 - $26/hr

Coaches and guides Area Operations Directors and Area Technical Managers to design and execute regional technical plans, establishing clear accountability frameworks to ensure achievement of ...

Ford Motor Company

Operations Manager

Memphis, TN · On-site

Can communicate effectively with facing dealers and sales regions to identify opportunities to ... Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above?

Dialysis Clinic, Inc.

Corporate Technician

Nashville, TN · On-site

$19 - $26/hr

Coaches and guides Area Operations Directors and Area Technical Managers to design and execute regional technical plans, establishing clear accountability frameworks to ensure achievement of ...

Wash N' Roll Car Wash

Operations Manager

Nashville, TN · On-site

$60K - $75K/yr

🚘 Location Operations Manager - Wash N Roll Car Wash (Fast-Growing Company) About Us Wash N Roll is one of the fastest-growing car wash companies in the region, and we're not slowing down. With ...

Wash and Roll

Operations Manager

Nashville, TN · On-site

$60K - $75K/yr

🚘 Location Operations Manager - Wash N Roll Car Wash (Fast-Growing Company)About UsWash N Roll is one of the fastest-growing car wash companies in the region, and we're not slowing down. With new ...

PDS Health

Operations Manager

Franklin, TN · On-site

$27.75/hr

Report weekly to Regional Manager detailing accomplishments, areas for improvement, clear ... Operations Manager Trainee must possess and maintain a valid driver's license and automobile ...

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Regional Technical Operations Manager information

What are some common challenges faced by a regional technical operations manager, and how can they be effectively addressed?

Regional Technical Operations Managers often encounter challenges such as coordinating technical teams across multiple locations, ensuring consistent implementation of processes, and maintaining communication between regional and central offices. Successfully addressing these challenges typically involves establishing clear standard operating procedures, leveraging project management tools, and fostering open channels for feedback. Experience in cross-functional collaboration and adaptive problem-solving is essential, as is the ability to prioritize tasks and respond quickly to unexpected technical issues within the region.

What does a regional technical operations manager do?

A Regional Technical Operations Manager oversees the technical operations within a specific geographic area, ensuring that all systems, equipment, and processes run efficiently and meet organizational standards. They are responsible for managing technical teams, coordinating maintenance and repairs, implementing operational strategies, and ensuring compliance with safety and quality regulations. This role often involves analyzing performance data, optimizing workflows, and collaborating with other departments to improve service delivery and operational effectiveness.

What are the key skills and qualifications needed to thrive as a regional technical operations manager, and why are they important?

To thrive as a Regional Technical Operations Manager, you need expertise in operations management, technical problem-solving, and a relevant degree in engineering, information technology, or a related field. Familiarity with enterprise resource planning (ERP) systems, project management tools, and industry certifications such as PMP or Six Sigma are commonly required. Strong leadership, effective communication, and strategic thinking are vital soft skills for managing teams and driving regional initiatives. These skills and qualifications are crucial for ensuring operational efficiency, consistent service delivery, and successful execution of technical projects across multiple locations.

What is the difference between Regional Technical Operations Manager vs Regional Service Manager?

AspectRegional Technical Operations ManagerRegional Service Manager
CredentialsTechnical certifications, relevant industry experienceCustomer service, management experience
Work EnvironmentTechnical teams, field operations, infrastructureCustomer sites, service teams, client interactions
Industry UsageTelecommunications, utilities, manufacturingIT services, maintenance, facilities management
Primary FocusTechnical operations, infrastructure maintenanceCustomer satisfaction, service delivery

The Regional Technical Operations Manager primarily oversees technical infrastructure and operations, ensuring systems run smoothly across regions. In contrast, the Regional Service Manager focuses on customer service and service delivery quality. Both roles require strong leadership and industry-specific knowledge but differ in their core responsibilities and daily tasks.

What are popular job titles related to Regional Technical Operations Manager jobs in Tennessee?

For Regional Technical Operations Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Regional Technical Operations Manager jobs in Tennessee look for?

The top searched job categories for Regional Technical Operations Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Regional Technical Operations Manager jobs?

Cities in Tennessee with the most Regional Technical Operations Manager job openings:

Regional Technical Operations Manager jobs near you
Infographic showing various Regional Technical Operations Manager job openings in Tennessee as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Regional Operations Manager

East Coast Metal Distributors

Memphis, TN • On-site

Full-time

Re-posted 12 days ago

East Coast Metal Distributors rating

7.0

Company rating: 7.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

242nd of 417 rated retail wholesalers

Job description

Position Summary
The Regional Operations Manager (ROM) serves as the senior operational leader for an assigned market and is responsible for the overall performance, leadership, execution, and profitability of multiple branch locations. The ROM leads Branch Managers, drives operational excellence, supports profitable growth, and ensures consistent execution across all assigned locations. This role serves as the operational counterpart to the Regional Sales Manager and is accountable for customer experience, inventory productivity, transportation effectiveness, safety compliance, leadership development, and execution of company initiatives throughout the assigned market.
Regional Accountability
The Regional Operations Manager maintains full operational accountabilities for all assigned branches and is responsible for the performance, leadership, development, compliance, and execution of branch operations throughout the assigned market.
Branch Managers report directly to the Regional Operations Manager. The Regional Operations Manager reports directly to the Director of Regional Operations.
The Regional Operations Manager serves as the primary operational leader for the market and is responsible for aligning people, processes, inventory, transportation, facilities, and operational resources to support customer satisfaction, employee development, and profitable growth.
Position Purpose
  • Drive operational excellence and consistent execution across all branch locations.
  • Develop high-performing Branch Managers and leadership teams.
  • Ensure Branch Management consistently maintains appropriate staffing levels to support safe, efficient, and effective branch operations.
  • Improve customer satisfaction, service execution, and market competitiveness.
  • Support profitable sales growth through strong operational partnership and execution.
  • Optimize inventory investments, transportation effectiveness, and asset utilization.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Maximize employee engagement, retention, and leadership development.
  • Execute company initiatives consistently throughout the assigned region.
  • Build organizational capability and develop future leaders for the company.

Core Responsibilities
Leadership & Talent Development
  • Lead, coach, develop, and evaluate Branch Managers.
  • Establish performance expectations and accountability standards across all assigned branches.
  • Conduct branch visits, quarterly reviews, succession planning, and performance evaluations.
  • Support recruiting, onboarding, training, development, and retention initiatives.
  • Develop future leaders and succession pipelines within the region.
  • Foster a culture of accountability, professionalism, teamwork, and continuous improvement.

Customer Experience & Market Growth
  • Partner with Regional Sales Managers to drive customer retention, house account development, and market growth.
  • Participate in strategic customer meetings and service recovery efforts.
  • Support customer acquisition initiatives through operational excellence and service execution.
  • Promote alignment between Sales and Operations to improve customer satisfaction and market performance.
  • Support implementation of sales initiatives, strategic programs, and growth opportunities.

Financial & Operational Performance
  • Monitor labor utilization, productivity, staffing levels, and operating expenses.
  • Participate in planning, budgeting, forecasting, and business reviews.
  • Identify opportunities to improve operational efficiency and profitability.
  • Support initiatives that improve scalability, productivity, and operational effectiveness.

Inventory & Supply Chain Management
  • Drive inventory turns, fill rates, inventory accuracy, and inventory productivity.
  • Reduce non-performing, excess, damaged, slow-moving, and aged inventory.
  • Ensure compliance with inventory control procedures, cycle count programs, and inventory productivity initiatives.
  • Support inventory balancing, transfer optimization, and demand planning efforts.

Transportation & Logistics
  • Oversee transportation operations, fleet utilization, route efficiency, and delivery execution.
  • Monitor driver productivity, delivery performance, and transportation effectiveness.
  • Partner with Logistics Operations leadership to improve transportation efficiency, delivery performance, and fleet utilization.
  • Support initiatives that improve customer service, safety, and transportation productivity.

Safety & Compliance
  • Conduct operational, safety, asset, and process audits.
  • Ensure compliance with OSHA, DOT, company policies, and regulatory requirements.
  • Lead corrective actions related to audit findings, safety observations, incidents, and compliance deficiencies.
  • Promote a culture where safety remains the highest operational priority.

Facilities & Asset Management
  • Evaluate facility utilization, operational capacity, and asset effectiveness.
  • Support branch relocations, expansions, acquisitions, and facility planning initiatives.
  • Provide recommendations regarding capital expenditures, equipment investments, and operational infrastructure.
  • Ensure company assets are properly maintained and effectively utilized.

Strategic Leadership
  • Lead corporate initiatives, process improvements, technology adoption, and operational excellence programs.
  • Assist with development and implementation of operational policies, procedures, and standards.
  • Support organizational growth initiatives and change management efforts.
  • Champion continuous improvement throughout the assigned market.

Leadership Competencies
  • Strategic Leadership
  • Operational Excellence
  • Financial Acumen
  • Talent Development
  • Customer Focus
  • Change Management
  • Cross-Functional Collaboration
  • Decision Making
  • Accountability
  • Proficiency with Microsoft Suite

Required Qualifications
  • Bachelor's Degree preferred in Business, Operations, Supply Chain, Logistics, or related field.
  • Minimum five (5) years of progressive operational leadership experience.
  • Multi-site operational leadership experience preferred.
  • Distribution, wholesale, logistics, warehouse, or supply chain experience strongly preferred.
  • Demonstrated success developing leaders and improving operational performance.

Travel Requirements
Travel is expected to exceed 50% of working time. Frequent branch visits and overnight travel are required.
Working Conditions
Work is performed in office, warehouse, branch, transportation, and customer environments.

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