ZipRecruiter

Log In

1

Customer Insight Analyst Jobs (NOW HIRING)

Canon U.S.A., Inc.

Customer Insights Analyst

Washington, DC · On-site

$54K - $81K/yr

Customer Insights Analyst US-DC-Washington Job ID: 34863 Type: Full-Time # of Openings: 1 Category: Office Services DC - Washington-World Bank-MS About the Role Provides tactical support by helping ...

New

Canon U.S.A., Inc.

Customer Insights Analyst

Washington, DC · On-site

$54K - $81K/yr

Customer Insights Analyst US-DC-Washington Job ID: 34863 Type: Full-Time # of Openings: 1 Category: Office Services DC - Washington-World Bank-MS About the Role Provides tactical support by helping ...

New

Grand Circle Travel

Customer Insights Analyst

Boston, MA · On-site

$110 - $130/hr

We're looking for a Customer Insights Analyst to transform how we understand and predict customer behavior. Embedded within the Strategic Analytics department, you will use data to shape brand ...

New

Grand Circle Corporation

$110 - $130/hr

We're looking for a Customer Insights Analyst to transform how we understand and predict customer behavior. Embedded within the Strategic Analytics department, you will use data to shape brand ...

New

Finlays Group

$65 - $70/hr

Customer Insights Manager Department / Group: Marketing Position Type: Full-Time Location: Rhode ... Analyze consumer, market, category and innovation data to identify trends and opportunities

New

Finlays Group

Insight Analyst

San Antonio, TX · On-site

$65 - $70/hr

Customer Insights Manager Department / Group: Marketing Position Type: Full-Time Location: Rhode ... Analyze consumer, market, category and innovation data to identify trends and opportunities

New

Canon Careers

Customer Insights Analyst

Washington, DC

$54K - $81K/yr

Deliver foundational insights that inform decision-making across the Customer Success organization. - Pattern & Trend Analysis:Analyzes data to uncover patterns in customer behavior, lifecycle ...

New

Aspen Enterprises LTD

Insight Analyst

San Antonio, TX · On-site

$65 - $70/hr

Customer Insights Manager Department / Group: Marketing Position Type: Full-Time Location: Rhode ... Analyze consumer, market, category and innovation data to identify trends and opportunities

Finlays Solutions

Insight Analyst

San Antonio, TX · On-site

$65 - $70/hr

Customer Insights Manager Department / Group: Marketing Position Type: Full-Time Location: Rhode ... Analyze consumer, market, category and innovation data to identify trends and opportunities

New

Finlays Solutions

$65 - $70/hr

Customer Insights Manager Department / Group: Marketing Position Type: Full-Time Location: Rhode ... Analyze consumer, market, category and innovation data to identify trends and opportunities

New

Aspen Enterprises LTD

Insight Analyst

San Antonio, TX · On-site

$65K - $70K/yr

Customer Insights Manager Department / Group: Marketing Position Type: Full-Time Location: Rhode ... Analyze consumer, market, category and innovation data to identify trends and opportunities

JCPenney

Customer Analyst

Dallas, TX · On-site

$69K/yr

Overview Customer Analyst - Customer Insights & Analytics JCPenney Plano, TX We are seeking a Customer Insights Analyst to transform customer, transaction, product, loyalty, and marketing data into ...

next page

Showing results 1-20

All JobsBusiness JobsMarketing JobsCustomer Insight Analyst Jobs

Customer Insight Analyst information

See salary details

$39.5K

$65K

$86K

How much do customer insight analyst jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer insight analyst in the United States is $65,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What does a customer insight analyst do?

A Customer Insight Analyst gathers and analyzes data on customer behaviors, preferences, and feedback to help companies better understand their clients. They use various data sources such as surveys, transaction records, and digital analytics to identify trends and provide actionable recommendations. Their insights assist businesses in improving customer experience, developing targeted marketing strategies, and making informed business decisions. In essence, they bridge the gap between customer data and business strategy.

What skills and qualifications are needed to be a customer insight analyst?

To thrive as a Customer Insight Analyst, you need strong analytical skills, a solid understanding of market research methodologies, and a relevant degree in business, statistics, or a related field. Familiarity with data analysis tools such as SQL, Excel, Tableau, and statistical software like SPSS or R is typically required. Excellent communication, critical thinking, and stakeholder management skills help translate data findings into actionable business recommendations. These abilities are essential for uncovering customer trends and driving strategic decisions that enhance business performance.

How does a customer insight analyst collaborate with other departments?

Customer Insight Analysts frequently work cross-functionally, partnering with marketing, product, and sales teams to translate customer data into actionable recommendations. They often present insights through reports or presentations, helping stakeholders understand customer behavior trends and preferences. Regular meetings and project collaborations are common, ensuring that data-driven strategies are implemented effectively and align with business objectives.

What is the difference between Customer Insight Analyst vs Market Research Analyst?

AspectCustomer Insight AnalystMarket Research Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; often certifications in data analysisBachelor's in Marketing, Business, or related field; certifications in research methods
Work EnvironmentData-driven teams within marketing or customer experience departmentsResearch firms or corporate marketing departments
Employer & Industry UsageRetail, e-commerce, finance, and service industries focusing on customer behaviorConsumer goods, advertising, and consulting firms analyzing market trends
Search & Comparison IntentUnderstanding customer behavior and preferencesAnalyzing market trends and consumer demand

The main difference is that a Customer Insight Analyst focuses on understanding customer behaviors and preferences to improve products and services, while a Market Research Analyst studies broader market trends and consumer demand to inform strategic decisions. Both roles require similar educational backgrounds and are used across various industries, but their focus areas differ.

How to become a customer insight analyst?

To become a customer insight analyst, typically a bachelor's degree in marketing, business, statistics, or a related field is required. Developing skills in data analysis, market research, and tools like Excel, SQL, or Tableau is essential, and gaining experience through internships or entry-level roles can help build expertise in analyzing customer data and generating insights.

What do you need to be a customer insight analyst?

To become a customer insight analyst, candidates typically need a bachelor's degree in marketing, business, statistics, or a related field. Strong analytical skills, experience with data analysis tools like Excel, SQL, or Tableau, and the ability to interpret customer data are essential for this role.

What cities are hiring for Customer Insight Analyst jobs?

Cities with the most Customer Insight Analyst job openings:

What are the most commonly searched types of Customer Insight Analyst jobs?

The most popular types of Customer Insight Analyst jobs are:

What states have the most Customer Insight Analyst jobs?

States with the most job openings for Customer Insight Analyst jobs include:

What job categories do people searching Customer Insight Analyst jobs look for?

The top searched job categories for Customer Insight Analyst jobs are:

What are popular job titles related to Customer Insight Analyst jobs?

For Customer Insight Analyst jobs, the most frequently searched job titles are:

Customer Insight Analyst jobs near you
Infographic showing various Customer Insight Analyst job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $65,000 per year, or $31.2 per hour.

Customer Insights Analyst

Canon U.S.A., Inc.

Washington, DC • On-site

$54K - $81K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Canon U.S.A. rating

7.7

Company rating: 7.7 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

78th of 160 rated electronics manufacturers

Job description


Customer Insights Analyst
US-DC-Washington
Job ID: 34863
Type: Full-Time
# of Openings: 1
Category: Office Services
DC - Washington-World Bank-MS
About the Role

Provides tactical support by helping manage customer data, generate reports, and maintain tools that enable proactive engagement and goal tracking. This role plays a key part in operationalizing success strategies and ensuring Customer Success Managers have the insights and resources they need to drive customer outcomes.


Your Impact

- Data Management: Collects and prepares customer data relative to contractual requirements, asset management, operational activity, utilization and other key metrics, as needed to report against program goals. Ensure accurate management of customer asset data to support reporting and insights.
- Data-Driven Insights:Identifies and implements reporting processes/tools to manage data and track progress towards program goals. Deliver foundational insights that inform decision-making across the Customer Success organization.
- Pattern & Trend Analysis:Analyzes data to uncover patterns in customer behavior, lifecycle performance, and engagement, recommending proactive strategies that enhance customer success and long-term value.
- Report Development:Goes beyond traditional reporting to develop deeper insights and actionable recommendations that highlight customer progress and identify opportunities for greater value realization.
- Strategic Projects: Participates, as needed, in strategic projects aimed at enhancing customer insights and driving business growth.
- Continuous Improvement:Contributes to the streamlining of operational activities to enhance efficiency, reduce costs, and improve service delivery.
- Cross-Functional Collaboration:Works closely with cross-functional teams to support the seamless integration of business intelligence insights with other business functions.
- Customer Engagement: Acts as an advisory resource, aligning program performance data with customer goals and measurable outcomes.


About You: The Skills & Expertise You Bring

In accordance with applicable law, we are providing the anticipated annual rate for this role: $54,460 - 81,550/ year

- Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.
- Proven track record of managing customer asset information and producing insightful reports.
- Strong background in data management, reporting, and process improvement.
- Customer Success experience preferred.
- Requires up to 30% travel (valid drivers license and acceptable driving record necessary).
- Requires good interpersonal and communications skills, and public speaking skills.


Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.


Who We Are


Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer


Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!


-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.
#CUSA
Posting Tags
#PM19 #LI-JZ1 #LI-ONSITE

Compensation details: 54460-81550 Yearly Salary


PIf269b932d4e4-37820-41468607

What Canon U.S.A. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply