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Customer Insight Analyst Jobs (NOW HIRING)

Aspen Enterprises LTD

Insight Analyst

San Antonio, TX · On-site

$65K - $70K/yr

Customer Insights Manager Department / Group: Marketing Position Type: Full-Time Location: Rhode ... Analyze consumer, market, category and innovation data to identify trends and opportunities

JCPenney

Customer Analyst

Dallas, TX · On-site

$69K/yr

Overview Customer Analyst - Customer Insights & Analytics JCPenney Plano, TX We are seeking a Customer Insights Analyst to transform customer, transaction, product, loyalty, and marketing data into ...

7-Eleven

Merchandising Insight Analyst

Irving, TX · On-site

... customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a ... The Merchandise Insights Analyst supports the delivery of data-driven insights and analytical ...

Crayola

Shopper & Category Insight Analyst

Easton, PA · On-site

This role combines data analytics with customer merchandising and planogram development, translating insights into actionable assortment, shelf, and category solutions that drive retailer performance.

Mosaec

$139 - $174/hr

Insights to action: Translate raw data and reporting into clear recommendations that help CS ... analyst, business intelligence, or systems analyst role, ideally within a customer support or ...

7-ELEVEN

Merchandising Insight Analyst

Irving, TX · On-site

... customer's first choice. 7-Eleven empowers our employees to 'activate awesome' and make a ... The Merchandise Insights Analyst supports the delivery of data-driven insights and analytical ...

Crayola

Shopper & Category Insight Analyst

Easton, PA · On-site

This role combines data analytics with customer merchandising and planogram development, translating insights into actionable assortment, shelf, and category solutions that drive retailer performance.

SuperMom's LLC

Merchandising Insight Analyst

Irving, TX · On-site

$70 - $100/hr

... customer's first choice. 7‑Eleven empowers our employees to "activate awesome" and make a ... Job Summary The Merchandise Insights Analyst supports the delivery of data-driven insights and ...

New

7-Eleven, Inc

Merchandising Insight Analyst

Irving, TX · On-site

$65 - $95/hr

... customer's first choice. 7-Eleven empowers our employees to 'activate awesome' and make a ... The Merchandise Insights Analyst supports the delivery of data-driven insights and analytical ...

Retail Insight

Lead Insight Analyst (Kroger)

Cincinnati, OH · On-site

$90 - $120/hr

What you'll be doing As a Lead Insight Analyst, you'll work closely with Kroger stakeholders and ... Retail or customer performance metrics Some of our extras... We believe in flexibility, growth, and ...

Novolex

Customer Collaboration Analyst

Lake Forest, IL · On-site

The Customer Collaboration Analyst will provide supply chain leadership in order to partner with the supply chains of strategic, cross-business unit customers to improve service levels through direct ...

Novolex

Customer Collaboration Analyst

Lake Forest, IL · On-site

The Customer Collaboration Analyst will provide supply chain leadership in order to partner with the supply chains of strategic, cross-business unit customers to improve service levels through direct ...

Ministry Brands

Sr. Business & Insight Analyst

Alpharetta, GA · On-site

$90K - $116K/yr

We serve more than 95,000 customers as a trusted partner in digital transformation and enablement ... As the Sr. Business & Insight Analyst, you will be responsible for oversight and analysis of ...

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Customer Insight Analyst information

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$39.5K

$65K

$86K

How much do customer insight analyst jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer insight analyst in the United States is $65,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What does a customer insight analyst do?

A Customer Insight Analyst gathers and analyzes data on customer behaviors, preferences, and feedback to help companies better understand their clients. They use various data sources such as surveys, transaction records, and digital analytics to identify trends and provide actionable recommendations. Their insights assist businesses in improving customer experience, developing targeted marketing strategies, and making informed business decisions. In essence, they bridge the gap between customer data and business strategy.

What skills and qualifications are needed to be a customer insight analyst?

To thrive as a Customer Insight Analyst, you need strong analytical skills, a solid understanding of market research methodologies, and a relevant degree in business, statistics, or a related field. Familiarity with data analysis tools such as SQL, Excel, Tableau, and statistical software like SPSS or R is typically required. Excellent communication, critical thinking, and stakeholder management skills help translate data findings into actionable business recommendations. These abilities are essential for uncovering customer trends and driving strategic decisions that enhance business performance.

How does a customer insight analyst collaborate with other departments?

Customer Insight Analysts frequently work cross-functionally, partnering with marketing, product, and sales teams to translate customer data into actionable recommendations. They often present insights through reports or presentations, helping stakeholders understand customer behavior trends and preferences. Regular meetings and project collaborations are common, ensuring that data-driven strategies are implemented effectively and align with business objectives.

What is the difference between Customer Insight Analyst vs Market Research Analyst?

AspectCustomer Insight AnalystMarket Research Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; often certifications in data analysisBachelor's in Marketing, Business, or related field; certifications in research methods
Work EnvironmentData-driven teams within marketing or customer experience departmentsResearch firms or corporate marketing departments
Employer & Industry UsageRetail, e-commerce, finance, and service industries focusing on customer behaviorConsumer goods, advertising, and consulting firms analyzing market trends
Search & Comparison IntentUnderstanding customer behavior and preferencesAnalyzing market trends and consumer demand

The main difference is that a Customer Insight Analyst focuses on understanding customer behaviors and preferences to improve products and services, while a Market Research Analyst studies broader market trends and consumer demand to inform strategic decisions. Both roles require similar educational backgrounds and are used across various industries, but their focus areas differ.

How to become a customer insight analyst?

To become a customer insight analyst, typically a bachelor's degree in marketing, business, statistics, or a related field is required. Developing skills in data analysis, market research, and tools like Excel, SQL, or Tableau is essential, and gaining experience through internships or entry-level roles can help build expertise in analyzing customer data and generating insights.

What do you need to be a customer insight analyst?

To become a customer insight analyst, candidates typically need a bachelor's degree in marketing, business, statistics, or a related field. Strong analytical skills, experience with data analysis tools like Excel, SQL, or Tableau, and the ability to interpret customer data are essential for this role.

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For Customer Insight Analyst jobs, the most frequently searched job titles are:

Customer Insight Analyst jobs near you
Infographic showing various Customer Insight Analyst job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $65,000 per year, or $31.2 per hour.

Insight Analyst

Aspen Enterprises LTD

San Antonio, TX • On-site

$65K - $70K/yr

Full-time

Posted 23 days ago

Job description

Job Title: Insights Analyst


Reports To: Customer Insights Manager


Department / Group:  Marketing


Position Type: Full-Time


Location:  Rhode Island or Chicago location preferred. Hybrid office/remote


Exemption Status: Exempt


Pay / Salary Range: $65,000-$70,000


Travel Required: 10-20%


​

About Us:

Finlays Solutions is a leading partner to the B2B beverage manufacturing industry, recognized for its deep expertise, strong industry relationships, and commitment to innovation. The company plays a central role in supporting beverage brands, flavor houses, private label partners, and manufacturers through high-quality products, technical capabilities, and collaborative problem-solving. With a strong presence in the ready-to-drink beverage market, Finlays Solutions focuses on identifying emerging opportunities, expanding into new market spaces, and delivering solutions that meet evolving customer and consumer needs. 


 Finlays Solutions operates with a strong commitment to its mission, values, ethics, and long‑term goals, ensuring that every initiative reflects the company’s dedication to integrity, partnership, and sustainable success.

​

Job Summary:

Customer centricity, market insight and data-driven decision-making are central to the Finlays Solutions value proposition. The Customer Insights function is core to driving commercial growth and customer partnership, ensuring Finlays is well placed to lead the future of the beverage industry.


This role is focused on supporting stakeholders across the Finlays Solutions global business by providing data and insights. This will center on using Excel to analyze data from different sources, such as market data and consumer survey data, to generate insights and make business recommendations in PowerPoint reports. 


We are looking for someone with experience in insights, market research, data management or a related field who enjoys working with data and transforming information into compelling stories.

​

Essential Duties and Responsibilities:

  • Content Creation & Storytelling 
  • Develop presentations, reports and trend summaries for internal and external audiences
  • Translate complex data into concise and engaging narratives
  • Support the creation of thought-leadership content through desk research
  • Ensure all deliverables are polished, accurate and visually compelling
  • Present insights and trends to clients and stakeholders in a clear, engaging and commercially relevant manner
  • Insights & Analysis
    • Analyze consumer, market, category and innovation data to identify trends and opportunities
    • Synthesize multiple sources of information into clear, actionable insights 
    • Support with the development of insights-led recommendations for customer projects 
  • Data Maintenance
    • Clean, validate and maintain data from third-party insight platforms, including consumer, category and market datasets 
    • Support the preparation and organization of data for analysis and reporting

​

Qualifications & Requirements:

  • Bachelor’s degree in Marketing, Business, Data Analytics or a related field 
  • Proven experience in an insights, market research, data analysis or similar analytical role
  • Experience analyzing varied inputs, e.g., large datasets and global industry trends, and pulling this together in a streamlined and relevant manner 
  • Advanced Microsoft Excel and PowerPoint skills, including pivot tables, lookup functions, data visualization and presentation development
  • Strong analytical skills with the ability to identify trends, draw conclusions and translate findings into commercially relevant recommendations
  • Excellent attention to detail, with a focus on accuracy, consistency and quality across all deliverables
  • Strong written communication and storytelling skills, with the ability to present insights clearly and confidently to a variety of audiences
  • Self-motivated and organized, with the ability to manage multiple priorities and work independently in a fast-paced environment
  • Collaborative working style with experience working across cross-functional teams 
  • Willingness to travel occasionally (10–20%) to support customer engagement, cross-functional collaboration and attendance at industry conferences

​

Physical Demands

  • Willingness to work additional hours, and tailor schedule appropriately, to support team goals and meet deadlines
  • Must possess adequate vision, hearing, and verbal communication skills to meet essential job performance and safety standards
  • Ability to stand and walk for extended periods and regularly perform physical tasks such as pushing, pulling, lifting, climbing, bending, stooping, squatting, and using hands for detailed tasks
  • Work environment sometimes involves exposure to inclement weather
  • Physically capable of performing tasks such as lifting, climbing, and using hand and power tools, including pallet jacks, scales, ladders, and standard material handling and cleaning equipment
  • Capable of safely lifting up to 50 pounds frequently throughout the day; ability to handle heavier items with proper lifting equipment or team-assisted techniques to ensure safety


Work Environment

  • Employees must be able to work in a dynamic manufacturing environment that may include exposure to odors, dust, moderate noise levels, and fluctuations in temperature and ventilation
  • Appropriate personal protective equipment (PPE) must be worn at all times, which may include but is not limited to: safety glasses, steel-toed shoes, gloves, hairnets, uniforms, and face shields, as required by specific job duties and safety protocols

Quality Statement: 

  • Our Quality and Food Safety Management strategy is anchored by our food safety and quality culture and a two-pronged approach to “be the best” as we produce “only the best”. Every employee has a role to play in this strategy as outlined by the following:
  • Follow Good Manufacturing Practices (GMP’s), allergen control, food defense, HACCP, SQF, and regulatory requirements so that we make consistently safe, quality products.
  • Ensure the presence of visitors, contractors, and customers are documented on each visit in and out of the facility to maintain good manufacturing practices, allergen controls, food defense/food security and HACCP controls.
  • Report all food safety and quality issues to management immediately.
  • Partner with colleagues across all functions to share knowledge, skills, and information regarding quality and food safety.
  • Adhere to all health and safety work practices.
  • Exhibit an understanding of quality and food safety standards and be able to speak about the Finlays quality and food safety system and your role in it.
  • Handle customer complaints in a timely and professional manner so that the customer is put first, always.
  • Participate fully in Finlays programs that drive continuous improvement methodologies.


Any employee in doubt as to the role they play in the Finlays quality and food safety management system must reach out to the site Quality Manager or VP of Quality.


Equal Opportunity Statement:

Finlays Solutions is an equal employment opportunity employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Finlays employs individuals that are 18 years of age or older.

 

This position is not eligible for Visa Sponsorship.



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