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Customer Insight Analyst Jobs in Arkansas (NOW HIRING)

dunnhumby

Shopper Insights Client Lead

Bentonville, AR · On-site

Experience with the SHOP/Shelf Review, Category management: assortment analytics, customer insight analytics * Project Management What you can expect from us We won't just meet your expectations. We ...

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Customer Insight Analyst information

What does a customer insight analyst do?

A Customer Insight Analyst gathers and analyzes data on customer behaviors, preferences, and feedback to help companies better understand their clients. They use various data sources such as surveys, transaction records, and digital analytics to identify trends and provide actionable recommendations. Their insights assist businesses in improving customer experience, developing targeted marketing strategies, and making informed business decisions. In essence, they bridge the gap between customer data and business strategy.

What skills and qualifications are needed to be a customer insight analyst?

To thrive as a Customer Insight Analyst, you need strong analytical skills, a solid understanding of market research methodologies, and a relevant degree in business, statistics, or a related field. Familiarity with data analysis tools such as SQL, Excel, Tableau, and statistical software like SPSS or R is typically required. Excellent communication, critical thinking, and stakeholder management skills help translate data findings into actionable business recommendations. These abilities are essential for uncovering customer trends and driving strategic decisions that enhance business performance.

How does a customer insight analyst collaborate with other departments?

Customer Insight Analysts frequently work cross-functionally, partnering with marketing, product, and sales teams to translate customer data into actionable recommendations. They often present insights through reports or presentations, helping stakeholders understand customer behavior trends and preferences. Regular meetings and project collaborations are common, ensuring that data-driven strategies are implemented effectively and align with business objectives.

What is the difference between Customer Insight Analyst vs Market Research Analyst?

AspectCustomer Insight AnalystMarket Research Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; often certifications in data analysisBachelor's in Marketing, Business, or related field; certifications in research methods
Work EnvironmentData-driven teams within marketing or customer experience departmentsResearch firms or corporate marketing departments
Employer & Industry UsageRetail, e-commerce, finance, and service industries focusing on customer behaviorConsumer goods, advertising, and consulting firms analyzing market trends
Search & Comparison IntentUnderstanding customer behavior and preferencesAnalyzing market trends and consumer demand

The main difference is that a Customer Insight Analyst focuses on understanding customer behaviors and preferences to improve products and services, while a Market Research Analyst studies broader market trends and consumer demand to inform strategic decisions. Both roles require similar educational backgrounds and are used across various industries, but their focus areas differ.

How to become a customer insight analyst?

To become a customer insight analyst, typically a bachelor's degree in marketing, business, statistics, or a related field is required. Developing skills in data analysis, market research, and tools like Excel, SQL, or Tableau is essential, and gaining experience through internships or entry-level roles can help build expertise in analyzing customer data and generating insights.

What do you need to be a customer insight analyst?

To become a customer insight analyst, candidates typically need a bachelor's degree in marketing, business, statistics, or a related field. Strong analytical skills, experience with data analysis tools like Excel, SQL, or Tableau, and the ability to interpret customer data are essential for this role.

What are popular job titles related to Customer Insight Analyst jobs in Arkansas?

For Customer Insight Analyst jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Customer Insight Analyst jobs in Arkansas look for?

The top searched job categories for Customer Insight Analyst jobs in Arkansas are:

What are popular job titles related to Customer Insight Analyst jobs in AR?

For Customer Insight Analyst jobs in AR, the most frequently searched job titles are:

Customer Insight Analyst jobs near you
Infographic showing various Customer Insight Analyst job openings in Arkansas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Shopper Insights Client Lead

dunnhumby

Bentonville, AR • On-site

Full-time

Re-posted 5 days ago

Job description

Dunnhumby is seeking a Shopper Insights Client Lead who expects more from their career to join our Walmart team in Bentonville, USA. You will be a trusted advisor for our retail and CPG clients, working side-by-side with them to ensure their success. Using customer insights derived from our data platform, you will own and develop a client plan that delivers recognizable value, client satisfaction and return on investment.  You will work with Walmart Merchants and their market-leading CPG partners to help them use Walmart customer insights to place the customer at the heart of their collaborative decision-making.

What we expect from you

  • Mobility to be based in Bentonville
  • Bachelors degree in a relevant subject 
  • 3-4 years relevant CPG, Merchants or Retail experience 
  • Client facing or stakeholder management experience 
  • Knowledge of customer insights and consultative approach to selling 
  • Experience with the SHOP/Shelf Review, Category management: assortment analytics, customer insight analytics 
  • Project management experience

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