Customer Insight Analyst Jobs in Arkansas (NOW HIRING)

Overview of the Role

• The Replenishment Analyst II supports the execution of replenishment strategy, analytics, and reporting for assigned clients, with a primary focus on Walmart. This role is responsible for delivering accurate analyses of demand forecasts, supply forecasts, inventory, order patterns and frequency, and overall supply chain efficiency, while ensuring data accuracy and actionable insights.
• While Walmart will serve as the role's primary area of focus, the Analyst will also be part of a collaborative Insights team that supports evolving client and business priorities. Based on business needs, this may include contributing analytical, reporting, or replenishment support across additional accounts, retailers, or special projects. This structure provides the opportunity to develop broader capabilities, gain exposure to multiple areas of the business, and collaborate with a variety of internal and external partners.
• The position serves as a key liaison between clients, distributors, retailers, and internal teams, translating replenishment data and retail insights into clear recommendations and next steps. The Analyst maintains and enhances replenishment tools and processes, proactively identifies risks and opportunities, and performs as an internal consultant and trusted advisor to our sales organization and clients.
• Location: Bentonville, AR will observe a hybrid schedule 3 days in office
• Salary Range: $65,000–$75,000 based on experience, qualifications and skills.
• Travel Requirements: Up to 10% as needed to present to clients
• At C.A., we're not looking for perfection—just people who want to commit to us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you're looking for a sign to apply, here it is!

What You'll Do at C.A. Fortune

• Analytics & Reporting Support
  • Produce recurring and ad-hoc reporting for assigned clients, ensuring accuracy and timeliness.
  • Provide analysis on Retail Link and Scintilla data, including supply and demand forecasts, SQEP and OTIF performance, out-of-stock stores, zero-sale conditions, phantom inventory, modular resets, and promotional activity.
  • Monitor replenishment and sales reporting for risks and opportunities and clearly summarize findings and key performance indicators.
• Replenishment Strategy & Insights
  • Apply foundational supply chain principles to support client KPI objectives.
  • Develop fact-based recommendations that help optimize instocks during launches, promotions, and distribution gains and losses.
  • Prepare materials for client meetings, including new item presentations and shelf analyses.
  • Support post-promotional analysis and help document learnings for future planning.
• Collaboration & Communication
• Maintain strong working relationships with internal sales teams and cross-functional partners.
• Work with clients to identify and communicate relevant insights to retailer partners.
• Support communication of best practices, process improvements, and analytical methodologies.
• Assist in maintaining internal tools, templates, and dashboards used across the Insights team.
• Collaborate across the Insights organization and flex between account priorities, providing analytical and reporting support to additional clients, retailers, or business initiatives when needs arise.
• Build knowledge of multiple client businesses, retailer environments, and analytical approaches while maintaining strong ownership of primary account responsibilities.

What You Should Bring to the Table

• Bachelor's degree in marketing, analytics, finance, information systems, or a related field.
• 1–3+ years of experience in CPG as a Category Analyst, Insights Analyst, Replenishment Analyst, or similar analytics role.
• Strong curiosity and a desire to understand the "why" behind the data.
• Proficiency with Excel and PowerPoint, including the ability to manage datasets and create clear presentations.
• Ability to articulate insights concisely and translate data into meaningful implications.
• Organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment.
• Demonstrated problem-solving skills and ability to meet deadlines.
• A collaborative and adaptable mindset, with the ability to balance primary account responsibilities while supporting changing priorities across a dynamic client portfolio.
• Comfort learning new retailer platforms, client businesses, datasets, and reporting processes as opportunities arise.

You Will Stand Out If You Have

• Familiarity with retailer-specific replenishment and compliance data (e.g., Scintilla, Retail Link).
• Experience with Power BI, Tableau, or similar BI platforms.
• Interest in developing leadership skills and supporting knowledge-sharing among peers.

Perks

• PTO & Sick Days
• 11 paid company holidays per year
• 1 Floating Holiday
• 2 paid volunteer days per year
• 3 months fully paid parental leave (regardless of gender)
• Medical, dental, and vision
• Paid company life insurance
• 401k with company match
• Bonus eligible
• Summer hours (half day Fridays from Memorial Day thru Labor Day)
• Work from home flexibility

Come As You Are

C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.