The Consumer Insight Analyst supports the objectives of the marketing team and organization through ... Working knowledge of CRM and marketing cloud platforms such as Salesforce, Microsoft ecosystem ...
The Consumer Insight Analyst supports the objectives of the marketing team and organization through ... Working knowledge of CRM and marketing cloud platforms such as Salesforce, Microsoft ecosystem ...
Customer Insights Analyst
Lake Forest, CA · On-site
$80/hr
Hands-on experience applying AI tools to customer insights workflows (e.g., text analytics ... insight generation). What we offer We're passionate about providing amazing opportunities and ...
Customer Insights Analyst
Lake Forest, CA · On-site
$80/hr
Hands-on experience applying AI tools to customer insights workflows (e.g., text analytics ... insight generation). What we offer We're passionate about providing amazing opportunities and ...
Hands-on experience applying AI tools to customer insights workflows (e.g., text analytics ... insight generation). What we offer We're passionate about providing amazing opportunities and ...
Hands-on experience applying AI tools to customer insights workflows (e.g., text analytics ... insight generation). What we offer We're passionate about providing amazing opportunities and ...
Customer Insights Analyst
San Francisco, CA · On-site +1
The role is responsible for independently driving complex analysis, uncovering actionable insights, and influencing cross-functional partners to improve customer experience and operational ...
Customer Insights Analyst
San Francisco, CA · On-site +1
The role is responsible for independently driving complex analysis, uncovering actionable insights, and influencing cross-functional partners to improve customer experience and operational ...
Customer Insights Analyst
San Francisco, CA · On-site +1
The role is responsible for independently driving complex analysis, uncovering actionable insights, and influencing cross-functional partners to improve customer experience and operational ...
Customer Insights Analyst
San Francisco, CA · On-site +1
The role is responsible for independently driving complex analysis, uncovering actionable insights, and influencing cross-functional partners to improve customer experience and operational ...
Insights Analyst
Santa Clara, CA · On-site +1
$85K - $90K/yr
They learn the customer's industry, use cases, and internal process to anticipate clients' needs ... work and speed to insight by documenting requirements and testing tools and new features.
Insights Analyst
Santa Clara, CA · On-site +1
$85K - $90K/yr
They learn the customer's industry, use cases, and internal process to anticipate clients' needs ... work and speed to insight by documenting requirements and testing tools and new features.
Insights Analyst
San Francisco, CA · On-site
$85K - $110K/yr
TL;DR: We're hiring for our Insights team to help our customers unlock the full value of Listen ... We help customers analyze conversations, surface themes, and make faster, smarter product decisions.
Insights Analyst
San Francisco, CA · On-site
$85K - $110K/yr
TL;DR: We're hiring for our Insights team to help our customers unlock the full value of Listen ... We help customers analyze conversations, surface themes, and make faster, smarter product decisions.
Customer Insight & Analytics * Partner closely with Postman's GTM Strategy and BI teams to ensure customer data drives strategic insight into retention and expansion performance. About You We are ...
Customer Insight & Analytics * Partner closely with Postman's GTM Strategy and BI teams to ensure customer data drives strategic insight into retention and expansion performance. About You We are ...
Viewer Insights Analyst
Santa Monica, CA · On-site
Job Posting Title: Viewer Insights Analyst Req ID: 10151429 Disney Direct to Consumer (DTC ... Experience with contact center tools, operations, and metrics (e.g., workforce management, CRM, QA ...
Viewer Insights Analyst
Santa Monica, CA · On-site
Job Posting Title: Viewer Insights Analyst Req ID: 10151429 Disney Direct to Consumer (DTC ... Experience with contact center tools, operations, and metrics (e.g., workforce management, CRM, QA ...
Insights Analyst
$139K - $174K/yr
The Insights pod is the team that turns Pave's one-of-a-kind real-time compensation dataset into ... Experience building customer-facing data products Compensation, It's What We Do. At Pave, we ...
Insights Analyst
$139K - $174K/yr
The Insights pod is the team that turns Pave's one-of-a-kind real-time compensation dataset into ... Experience building customer-facing data products Compensation, It's What We Do. At Pave, we ...
... Content Insight Analyst. This role sits at the intersection of data analytics and AI-driven ... on customer engagement Perform ongoing analyses which support day-to-day content planning and ...
... Content Insight Analyst. This role sits at the intersection of data analytics and AI-driven ... on customer engagement Perform ongoing analyses which support day-to-day content planning and ...
Insights Analyst
San Francisco, CA · On-site
$190/hr
The Insights pod is the team that turns Pave's one-of-a-kind real-time compensation dataset into ... Experience building customer-facing data products Compensation, It's What We Do. At Pave, we ...
Insights Analyst
San Francisco, CA · On-site
$190/hr
The Insights pod is the team that turns Pave's one-of-a-kind real-time compensation dataset into ... Experience building customer-facing data products Compensation, It's What We Do. At Pave, we ...
Content Insights & Analytics, Global Film Acquisitions
Culver City, CA · On-site
$137K/yr
... Content Insight Analyst. This role sits at the intersection of data analytics and AI-driven ... on customer engagement Perform ongoing analyses which support day-to-day content planning and ...
Content Insights & Analytics, Global Film Acquisitions
Culver City, CA · On-site
$137K/yr
... Content Insight Analyst. This role sits at the intersection of data analytics and AI-driven ... on customer engagement Perform ongoing analyses which support day-to-day content planning and ...
They are seeking a Data & Insights Analyst to drive performance in their e-commerce operations by translating user behavior data into actionable insights to enhance conversion rates and customer ...
They are seeking a Data & Insights Analyst to drive performance in their e-commerce operations by translating user behavior data into actionable insights to enhance conversion rates and customer ...
Customer Insight & Analytics * Partner closely with Postman's GTM Strategy and BI teams to ensure customer data drives strategic insight into retention and expansion performance. About You We are ...
Customer Insight & Analytics * Partner closely with Postman's GTM Strategy and BI teams to ensure customer data drives strategic insight into retention and expansion performance. About You We are ...
Customer Retention & Loyalty Specialist
Irvine, CA · On-site
$22.72 - $28/hr
Utilizes data insights to monitor new, current, and past customer accounts and identify customer behavior and insights, conducts root cause analysis, missed opportunity reporting, pinpoint lapsed or ...
Customer Retention & Loyalty Specialist
Irvine, CA · On-site
$22.72 - $28/hr
Utilizes data insights to monitor new, current, and past customer accounts and identify customer behavior and insights, conducts root cause analysis, missed opportunity reporting, pinpoint lapsed or ...
CRM Analyst
Santa Monica, CA · On-site
$80K - $90K/yr
The CRM Analyst will support STARZ's direct-to-consumer growth through data-driven campaign insights and flawless execution. This role will focus on analyzing customer behavior, optimizing ...
CRM Analyst
Santa Monica, CA · On-site
$80K - $90K/yr
The CRM Analyst will support STARZ's direct-to-consumer growth through data-driven campaign insights and flawless execution. This role will focus on analyzing customer behavior, optimizing ...
CRM Analyst
$80K - $90K/yr
The CRM Analyst will support STARZ's direct-to-consumer growth through data-driven campaign insights and flawless execution. This role will focus on analyzing customer behavior, optimizing ...
CRM Analyst
$80K - $90K/yr
The CRM Analyst will support STARZ's direct-to-consumer growth through data-driven campaign insights and flawless execution. This role will focus on analyzing customer behavior, optimizing ...
Global Customer Insights Lead
San Francisco, CA · On-site
$170K - $225K/yr
You'll define the insights strategy and roadmap that serve as the company's single source of truth ... Lead customer segmentation, persona mapping, and win/loss analysis * Personally conduct interviews ...
Global Customer Insights Lead
San Francisco, CA · On-site
$170K - $225K/yr
You'll define the insights strategy and roadmap that serve as the company's single source of truth ... Lead customer segmentation, persona mapping, and win/loss analysis * Personally conduct interviews ...
Survey Analytics - Suite of survey analytics techniques and capabilities to uncover insights on markets, customers, employees, in various industries across the globe * Technology Implementation and ...
Survey Analytics - Suite of survey analytics techniques and capabilities to uncover insights on markets, customers, employees, in various industries across the globe * Technology Implementation and ...
Customer Insight Analyst information
What does a Customer Insight Analyst do?
A Customer Insight Analyst gathers and analyzes data on customer behaviors, preferences, and feedback to help companies better understand their clients. They use various data sources such as surveys, transaction records, and digital analytics to identify trends and provide actionable recommendations. Their insights assist businesses in improving customer experience, developing targeted marketing strategies, and making informed business decisions. In essence, they bridge the gap between customer data and business strategy.
What is the difference between Customer Insight Analyst vs Market Research Analyst?
| Aspect | Customer Insight Analyst | Market Research Analyst |
|---|---|---|
| Required Credentials | Bachelor's in Marketing, Business, or related field; often certifications in data analysis | Bachelor's in Marketing, Business, or related field; certifications in research methods |
| Work Environment | Data-driven teams within marketing or customer experience departments | Research firms or corporate marketing departments |
| Employer & Industry Usage | Retail, e-commerce, finance, and service industries focusing on customer behavior | Consumer goods, advertising, and consulting firms analyzing market trends |
| Search & Comparison Intent | Understanding customer behavior and preferences | Analyzing market trends and consumer demand |
The main difference is that a Customer Insight Analyst focuses on understanding customer behaviors and preferences to improve products and services, while a Market Research Analyst studies broader market trends and consumer demand to inform strategic decisions. Both roles require similar educational backgrounds and are used across various industries, but their focus areas differ.
How does a Customer Insight Analyst typically collaborate with other departments within a company?
Customer Insight Analysts frequently work cross-functionally, partnering with marketing, product, and sales teams to translate customer data into actionable recommendations. They often present insights through reports or presentations, helping stakeholders understand customer behavior trends and preferences. Regular meetings and project collaborations are common, ensuring that data-driven strategies are implemented effectively and align with business objectives.
What are the key skills and qualifications needed to thrive as a Customer Insight Analyst, and why are they important?
To thrive as a Customer Insight Analyst, you need strong analytical skills, a solid understanding of market research methodologies, and a relevant degree in business, statistics, or a related field. Familiarity with data analysis tools such as SQL, Excel, Tableau, and statistical software like SPSS or R is typically required. Excellent communication, critical thinking, and stakeholder management skills help translate data findings into actionable business recommendations. These abilities are essential for uncovering customer trends and driving strategic decisions that enhance business performance.
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What job categories do people searching Customer Insight Analyst jobs in California look for? The top searched job categories for Customer Insight Analyst jobs in California are:
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Scripps Health rating
8.6
Based on 141 frontline employees who took The Breakroom Quiz
10th of 890 rated healthcare providers
Job description
This is a full-time, benefit eligible position located in San Diego.
Why join Scripps Health?
At Scripps Health, your ambition is empowered and your abilities are appreciated:
- Nearly a quarter of our employees have been with Scripps Health for over 10 years.
- Scripps is a Great Place to Work Certified company for 2025.
- Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
- Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
- We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
- Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
The Consumer Insight Analyst supports the objectives of the marketing team and organization through reliable analysis of data and preparation of reports that demonstrate the success of marketing campaigns including marketing return on investment (ROI). As a sophisticated data professional, the ideal candidate will leverage deep expertise in digital marketing analytics and consumer insights, transforming complex data into strategic insights through advanced research methodologies, including consumer studies using platforms like Qualtrics, to support marketing and operational decisions. The analyst must blend technical proficiency, analytical thinking, and strategic communication skills to drive data-informed marketing decisions across digital channels, CRM, and broader marketing initiatives, effectively interpreting data and clearly communicating insights with internal stakeholders.
#LI-JS1
Required Education/Experience/Specialized Skills:
- Bachelor's Degree in market research, business, marketing or analytics.
- Three years of previous experience working with sensitive data qualitative and quantitative customer research, including surveys, panels, focus groups, conjoint analysis, and other best-practice methodologies.
- Track record of working collaboratively across multiple teams.
Preferred Education/Experience/Specialized Skills/Certification: - MBA preferred.
- Ideal candidate will have demonstrated experience with platforms such as customer relationship management, reporting tools such as Power BI and Google Data Studio, survey tools such as Qualtrics, Google Analytics 360 plus proficiency in Excel and PowerPoint.
Proven experience in managing digital marketing data pipelines.
- Proficiency in SQL and Python for data manipulation and analysis.
- Working knowledge of CRM and marketing cloud platforms such as Salesforce, Microsoft ecosystem (Azure, Power BI), Snowflake, and cloud data solutions.
- Solid understanding of web analytics and digital performance tracking.
- Skills in data visualization and basic predictive analytics.
- Ability to support marketing attribution model development.
- Basic experience in designing data-driven marketing analytics solutions.
- Capability to integrate and analyze data from digital marketing platforms.
- Emerging skills in developing data tracking and analysis methodologies.
- Interest in advancing HIPAA-compliant analytics practices.
- Foundational experience with statistical analysis and machine learning techniques for marketing insights.
What Scripps Health employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Scripps Health
Sourced by ZipRecruiter
As a nationally recognized health system, Scripps Health is committed to providing the highest quality care to our patients. Through collaboration and innovation, our healthcare professionals lead the frontier in caring for our community. With a culture centered around teamwork, each laboratory site serves as a resource of support for each other, setting our laboratories as the benchmark for standardization.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
San Diego, CA, US
Year founded
1924