ZipRecruiter

Log In

1

Customer Insight Analyst Jobs in California (NOW HIRING)

Cypress HCM

Customer Success Analyst

Sunnyvale, CA · Hybrid

$43.13 - $50.86/hr

Data and Insights-driven; able to synthesize data and help communicate the "so what" to a customer ... Analytical Compensation: * $43.13 - $50.86/hour (W-2/Non-Exempt) Req# 16031

Fivetran

Senior Marketing Insights Analyst

Oakland, CA · On-site

$117K - $145K/yr

... pioneered analytics engineering, helping teams transform data into reliable, governed insights ... experiences our customers know and trust. It's an exciting time to join us: we're creating a ...

Fivetran

Senior Marketing Insights Analyst

Oakland, CA · On-site

$117K - $145K/yr

With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no ... pioneered analytics engineering, helping teams transform data into reliable, governed insights.

Internet Brands

Customer Success Director

El Segundo, CA · On-site +1

$100/hr

This role combines strategic insight, analytical acumen, and leadership to elevate the performance of the Customer Success Specialist team and enhance client engagement and satisfaction across our ...

psudo

Work experience with real data for customer insights, business and market analysis will be advantageous. * Experience with text analytics, data mining and social media analytics. * Statistical ...

Chedraui USA

Analyst, Consumer Insights

Commerce, CA · On-site

$70K - $90K/yr

Analyst, Consumer Insights Store Support Center We are searching for an experienced Analyst ... Develops, executes, and summarizes findings for all customer surveys and research points.

previous page

Showing results 41-60

All JobsCustomer Insight Analyst JobsCustomer Insight Analyst Jobs in California

Customer Insight Analyst information

What does a customer insight analyst do?

A Customer Insight Analyst gathers and analyzes data on customer behaviors, preferences, and feedback to help companies better understand their clients. They use various data sources such as surveys, transaction records, and digital analytics to identify trends and provide actionable recommendations. Their insights assist businesses in improving customer experience, developing targeted marketing strategies, and making informed business decisions. In essence, they bridge the gap between customer data and business strategy.

What is the difference between Customer Insight Analyst vs Market Research Analyst?

AspectCustomer Insight AnalystMarket Research Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; often certifications in data analysisBachelor's in Marketing, Business, or related field; certifications in research methods
Work EnvironmentData-driven teams within marketing or customer experience departmentsResearch firms or corporate marketing departments
Employer & Industry UsageRetail, e-commerce, finance, and service industries focusing on customer behaviorConsumer goods, advertising, and consulting firms analyzing market trends
Search & Comparison IntentUnderstanding customer behavior and preferencesAnalyzing market trends and consumer demand

The main difference is that a Customer Insight Analyst focuses on understanding customer behaviors and preferences to improve products and services, while a Market Research Analyst studies broader market trends and consumer demand to inform strategic decisions. Both roles require similar educational backgrounds and are used across various industries, but their focus areas differ.

How to become a customer insight analyst?

To become a customer insight analyst, typically a bachelor's degree in marketing, business, statistics, or a related field is required. Developing skills in data analysis, market research, and tools like Excel, SQL, or Tableau is essential. Gaining experience through internships or entry-level roles in data analysis or market research can also help build relevant expertise.

How does a customer insight analyst collaborate with other departments?

Customer Insight Analysts frequently work cross-functionally, partnering with marketing, product, and sales teams to translate customer data into actionable recommendations. They often present insights through reports or presentations, helping stakeholders understand customer behavior trends and preferences. Regular meetings and project collaborations are common, ensuring that data-driven strategies are implemented effectively and align with business objectives.

What do you need to be a customer insight analyst?

To become a customer insight analyst, candidates typically need a bachelor's degree in marketing, business, statistics, or a related field. Strong analytical skills, experience with data analysis tools like Excel, SQL, or Tableau, and the ability to interpret customer data are essential for this role.

What skills and qualifications are needed to be a customer insight analyst?

To thrive as a Customer Insight Analyst, you need strong analytical skills, a solid understanding of market research methodologies, and a relevant degree in business, statistics, or a related field. Familiarity with data analysis tools such as SQL, Excel, Tableau, and statistical software like SPSS or R is typically required. Excellent communication, critical thinking, and stakeholder management skills help translate data findings into actionable business recommendations. These abilities are essential for uncovering customer trends and driving strategic decisions that enhance business performance.
What are the most commonly searched types of Customer Insight Analyst jobs in California? The most popular types of Customer Insight Analyst jobs in California are:
What are popular job titles related to Customer Insight Analyst jobs in California? For Customer Insight Analyst jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Insight Analyst jobs in California look for? The top searched job categories for Customer Insight Analyst jobs in California are:
What cities in California are hiring for Customer Insight Analyst jobs? Cities in California with the most Customer Insight Analyst job openings:
What are popular job titles related to Customer Insight Analyst jobs in CA? For Customer Insight Analyst jobs in CA, the most frequently searched job titles are:
Customer Insight Analyst jobs near you
Infographic showing various Customer Insight Analyst job openings in California as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Senior Product Marketing Manager, Ring & Blink Subscriptions, Ring Customer Experience & Engagement

Amazon

Hawthorne, CA

$123K - $161K/yr

Full-time

Re-posted 4 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,079 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Ring and Blink help millions of customers feel safer at home through smart cameras, video doorbells, alarms, and AI-powered services that bring those devices to life. As subscriptions become a core part of how customers experience our products, we are growing the marketing team that defines and ships those experiences.
We are hiring a Senior Product Marketing Manager to join our subscriptions marketing team.

You will help shape how customers discover, adopt, and stay engaged with Ring and Blink subscription services. You will partner closely with Product, Engineering, Data Science, Analytics, Creative, and our international teams to bring new features and services to market - and you will use artificial intelligence and machine learning, both as a marketing tool and as the substance of what we sell, to deliver experiences customers love.
This is a builder role.

We are looking for a marketer who writes clear strategy, ships measurable programs, raises the bar on customer insight, and is excited to work in a category where the product is changing fast.
Key job responsibilities
In this role, you will:
- Develop and execute go-to-market strategy for subscription services, including new feature launches, AI-powered customer experiences, and ongoing engagement programs
- Partner with Product, Engineering, and Data Science to translate product capabilities into clear customer benefits, and influence the product roadmap based on customer insights
- Define audience strategy, messaging, and positioning for subscription marketing across owned channels
- Lead experimentation programs end-to-end - design tests, set success criteria, partner with analytics on measurement, and scale what works
- Use generative AI and machine-learning tools to accelerate marketing workflows, including insight generation, content drafting, audience analysis, and creative iteration
- Bring marketing rigor to international markets, partnering with regional teams on localization, for their respective marketes, regulatory communications, and market-specific go-to-market plans
- Author written narratives that report progress, surface customer insights, and recommend next investments
- Partner with Creative, Legal, Finance, and Lifecycle Tech to ship programs across email, push, in-app, and other owned surfaces
A day in the life
A typical week includes leading a working session with Product on a feature launch, reviewing creative for an upcoming campaign, walking analytics through a measurement plan, briefing an international team on a localization plan, drafting a written narrative, prototyping copy or audience work using generative AI tools, seeking out and experimenting with existing and new generative AI tools, and bringing a recommendation to leadership on what to ship next.
About the team
The Ring and Blink Subscriptions Marketing team owns the marketing strategy and execution for our subscription services.

We work backwards from the customer, we measure what we ship, and we partner closely with Product, Engineering, Science, and Analytics. We invest in mentorship and career growth, we set a high bar for written strategy, and we are building a team where artificial intelligence is part of how we work and what we deliver. .

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

View All Amazon Jobs

Apply