ZipRecruiter

Log In

1

Customer Insight Analyst Jobs in Georgia (NOW HIRING)

Ministry Brands

Sr. Business & Insight Analyst

Alpharetta, GA · On-site

$90K - $116K/yr

We serve more than 95,000 customers as a trusted partner in digital transformation and enablement ... As the Sr. Business & Insight Analyst, you will be responsible for oversight and analysis of ...

Ministrybrands

Sr. Business & Insight Analyst

Alpharetta, GA · Hybrid

$90K - $116K/yr

We serve more than 95,000 customers as a trusted partner in digital transformation and enablement ... As the Sr. Business & Insight Analyst, you will be responsible for oversight and analysis of ...

SquareTrade

Customer Insights Analyst

Atlanta, GA · On-site +1

The role is responsible for independently driving complex analysis, uncovering actionable insights, and influencing cross-functional partners to improve customer experience and operational ...

SquareTrade

Customer Insights Analyst

Atlanta, GA · On-site +1

The role is responsible for independently driving complex analysis, uncovering actionable insights, and influencing cross-functional partners to improve customer experience and operational ...

Parker's Kitchen

Retail Business Analyst

Savannah, GA · On-site

Loyalty & Customer Insight * Lead analytics on loyalty program performance, including member segmentation, retention modeling, and lifetime value forecasting. * Identify customer behavior patterns ...

GoTo Foods

Consumer Insights Manager

Atlanta, GA · On-site

The Consumer Insights Manager is part of our Consumer Insights & Analytics team. The Consumer ... customer leaders, and in written presentations, utilizing ""storytelling techniques"" to ...

Scan.com

Customer Experience Lead

Atlanta, GA · On-site

Leading or supporting NPS, CSAT, and other survey programs to gather actionable insights * Developing voice-of-customer reporting, customer journey documentation, and trend analysis to inform CX ...

Calculated Hire

Customer Experience Analyst

Atlanta, GA · On-site

This role will play a critical part in turning customer feedback data into actionable insights to ... Conduct competitive analysis and benchmarking to identify best practices in customer experience and ...

US Bank

CX Insights Consultant - Payments

Atlanta, GA · Hybrid

Analyze customer, operational, and Voice of Customer (VoC) data to identify trends, root causes, and opportunities. * Translate qualitative and quantitative findings into clear, actionable insights.

Inspire Brands

Customer Analytics Analyst

Atlanta, GA · On-site

... insights.Partnering with our data,product,and marketing functions, this role will manage the ... Analyze customer, loyalty, offer, and transaction data to identify trends, opportunities, and risks ...

next page

Showing results 1-20

All JobsCustomer Insight Analyst JobsCustomer Insight Analyst Jobs in Georgia

Customer Insight Analyst information

See Georgia salary details

$33.2K

$54.6K

$72.2K

How much do customer insight analyst jobs pay per year?

As of Jul 24, 2026, the average yearly pay for customer insight analyst in Georgia is $54,554.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $71,300.00 per year, depending on experience, location, and employer.

What does a Customer Insight Analyst do?

A Customer Insight Analyst gathers and analyzes data on customer behaviors, preferences, and feedback to help companies better understand their clients. They use various data sources such as surveys, transaction records, and digital analytics to identify trends and provide actionable recommendations. Their insights assist businesses in improving customer experience, developing targeted marketing strategies, and making informed business decisions. In essence, they bridge the gap between customer data and business strategy.

What is the difference between Customer Insight Analyst vs Market Research Analyst?

AspectCustomer Insight AnalystMarket Research Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; often certifications in data analysisBachelor's in Marketing, Business, or related field; certifications in research methods
Work EnvironmentData-driven teams within marketing or customer experience departmentsResearch firms or corporate marketing departments
Employer & Industry UsageRetail, e-commerce, finance, and service industries focusing on customer behaviorConsumer goods, advertising, and consulting firms analyzing market trends
Search & Comparison IntentUnderstanding customer behavior and preferencesAnalyzing market trends and consumer demand

The main difference is that a Customer Insight Analyst focuses on understanding customer behaviors and preferences to improve products and services, while a Market Research Analyst studies broader market trends and consumer demand to inform strategic decisions. Both roles require similar educational backgrounds and are used across various industries, but their focus areas differ.

How does a Customer Insight Analyst typically collaborate with other departments within a company?

Customer Insight Analysts frequently work cross-functionally, partnering with marketing, product, and sales teams to translate customer data into actionable recommendations. They often present insights through reports or presentations, helping stakeholders understand customer behavior trends and preferences. Regular meetings and project collaborations are common, ensuring that data-driven strategies are implemented effectively and align with business objectives.

What are the key skills and qualifications needed to thrive as a Customer Insight Analyst, and why are they important?

To thrive as a Customer Insight Analyst, you need strong analytical skills, a solid understanding of market research methodologies, and a relevant degree in business, statistics, or a related field. Familiarity with data analysis tools such as SQL, Excel, Tableau, and statistical software like SPSS or R is typically required. Excellent communication, critical thinking, and stakeholder management skills help translate data findings into actionable business recommendations. These abilities are essential for uncovering customer trends and driving strategic decisions that enhance business performance.
What are popular job titles related to Customer Insight Analyst jobs in Georgia? For Customer Insight Analyst jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Insight Analyst jobs in Georgia look for? The top searched job categories for Customer Insight Analyst jobs in Georgia are:
What cities in Georgia are hiring for Customer Insight Analyst jobs? Cities in Georgia with the most Customer Insight Analyst job openings:
What are popular job titles related to Customer Insight Analyst jobs in GA? For Customer Insight Analyst jobs in GA, the most frequently searched job titles are:
Customer Insight Analyst jobs near you
Infographic showing various Customer Insight Analyst job openings in Georgia as of July 2026, with employment types broken down into 2% Locum Tenens, 85% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $54,554 per year, or $26.2 per hour.
Sr. Business & Insight Analyst

Sr. Business & Insight Analyst

Ministry Brands

Alpharetta, GA • On-site

$90K - $116K/yr

Full-time

PTO

Posted 22 days ago

Job description

Ministry Brands is looking for a Sr. Business & Insight Analyst to join our growing team!
Who we are
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement - advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.
Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual's unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.
Available Location: Milton, GA
Hybrid Working: Team members are expected to come into the Alpharetta office as needed, based on business requirements and team collaboration needs. There is no fixed minimum number of in-office days; instead, attendance will be determined by project demands, meetings, and manager guidance. Any changes to your primary work location should follow the appropriate process as outlined in our handbook.
What You'll Do:
As the Sr. Business & Insight Analyst, you will be responsible for oversight and analysis of payment data from all perspectives of Ministry Brands' giving business. This role requires a blend of skills including knowledge of a variety of partnerships and stakeholder engagement models, strategic thinking, initiative management, creativity, and an overall desire to be an accelerator for our business.
Key Responsibilities:
  • Analyze payment data from multiple card and other payment networks, processing providers, and internal systems unique to Ministry Brands to provide historical and trend information.
  • Develop and maintain processes to further analyze donation / payments data, monitor payments costs, perform interchange analysis, and identify payment issues and solutions.
  • Create insights for use with clients, internal management, as well as board and investors.
  • Create clear and concise reporting of complex trends related to churches and the unique dynamics of donors.
  • Explain current performance and predict forward payments performance.
  • Benchmark information and synthesize it into recommendations and action plans. This includes updates from providers, schemes, industry news/reports, and technology developments
  • Perform analyses to identify optimization opportunities that reduce card processing fees from interchange, assessments, dues, and acquiring fees
  • Partner with product managers in the development of new products.
  • Work with teammates to review the impact of card network updates, share perspectives, and seek clarity.
  • Build models to analyze merchant pricing and provide recommendations for pricing strategies and future price actions
  • Oversee the implementation of merchant price changes across data, development, relationship management, etc.
  • undefined

Who You Are:
  • Passionate about utilizing data to deepen an understanding of customer behavior to drive business decisions and enthusiastic about helping purpose driven organizations
  • Exposure to consumer behaviors related to card usage and a deep understanding of Payment Card Networks including revenue and costs associated
  • Thrive in a matrixed organization
  • Bachelor's degree in Business, Economics, Econometrics, Finance, Statistics, or related quantitative degree, or an equivalent combination of education and experience
  • MBA or relevant advanced degree, preferred
  • 5+ years of experience in card, treasury management or related fields
  • 5+ years of experience in analytic oriented roles, or related fields
  • Strong analytical skills with a solid understanding of interchange
  • Independent, self-motivated, curious, entrepreneurial
  • Knowledge of the payments industry, including payment processing, credit card interchange and scheme fees and other international payment methods
  • Proficient in Excel and experience using BI/data visualizations tools such as Power BI and artificial intelligence tools like CoPilot
  • Advanced Excel knowledge including use of formula functions and pivot tables and have a fundamental understanding of SQL

Physical Considerations:
  • Ability to work in a general office environment
  • Ability to handle extended periods of computer-based work, including telephone

Travel Considerations:
  • Domestic and/or international travel required, estimated up to 5%

Benefit offerings designed to promote a life of balance!
At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.
Robust healthcare options - Employees have several healthcare options to choose from in order to find what works best for them.
Flexible paid time off - There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!
Paid parental leave - Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.
Mental health support -Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.
Professional development reimbursement -Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.
Employee Recognition & Rewards - At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work.
Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Apply