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Customer Insight Analyst Jobs in Georgia (NOW HIRING)

Senior Product Manager

Atlanta, GA

$121K - $160K/yr

The Senior Product Manager owns the strategy, roadmap, and prototype-driven discovery for their area of the Analytics Platform. They move from customer insight to working, validated prototypes ...

Senior Product Manager

Atlanta, GA · On-site

$121K - $160K/yr

The Senior Product Manager owns the strategy, roadmap, and prototype-driven discovery for their area of the Analytics Platform. They move from customer insight to working, validated prototypes ...

Product Analyst

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What you have: * 2- 4 years of experience in analytics in a customer insights, marketing-adjacent, e-commerce, or B2C environment. * Proficiency in SQL for moderately complex queries, including JOINs ...

Senior Commercial Strategy Analyst

Alpharetta, GA · On-site

$120 - $180/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Directors and Regional teams to collect market intelligence and customer insights. Support pricing initiatives through market analysis and scenario modeling. Assist with customer profitability ...

New

As an Associate Director, CRM Analytics, you will help lead measurement, reporting, testing, and insight development for customer marketing programs across CRM channels. This role is ideal for ...

... and customer insight generation. • Establish and champion AI best practices across the product organization, ensuring outputs (e.g., AI-generated PRDs, analyses, or insights) are accurate ...

Showing results 41-60

Customer Insight Analyst information

See Georgia salary details

$33.2K

$54.6K

$72.2K

How much do customer insight analyst jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer insight analyst in Georgia is $54,554.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $71,300.00 per year, depending on experience, location, and employer.

What does a customer insight analyst do?

A Customer Insight Analyst gathers and analyzes data on customer behaviors, preferences, and feedback to help companies better understand their clients. They use various data sources such as surveys, transaction records, and digital analytics to identify trends and provide actionable recommendations. Their insights assist businesses in improving customer experience, developing targeted marketing strategies, and making informed business decisions. In essence, they bridge the gap between customer data and business strategy.

What is the difference between Customer Insight Analyst vs Market Research Analyst?

AspectCustomer Insight AnalystMarket Research Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; often certifications in data analysisBachelor's in Marketing, Business, or related field; certifications in research methods
Work EnvironmentData-driven teams within marketing or customer experience departmentsResearch firms or corporate marketing departments
Employer & Industry UsageRetail, e-commerce, finance, and service industries focusing on customer behaviorConsumer goods, advertising, and consulting firms analyzing market trends
Search & Comparison IntentUnderstanding customer behavior and preferencesAnalyzing market trends and consumer demand

The main difference is that a Customer Insight Analyst focuses on understanding customer behaviors and preferences to improve products and services, while a Market Research Analyst studies broader market trends and consumer demand to inform strategic decisions. Both roles require similar educational backgrounds and are used across various industries, but their focus areas differ.

How to become a customer insight analyst?

To become a customer insight analyst, typically a bachelor's degree in marketing, business, statistics, or a related field is required. Developing skills in data analysis, market research, and tools like Excel, SQL, or Tableau is essential. Gaining experience through internships or entry-level roles in data analysis or market research can also help build relevant expertise.

How does a customer insight analyst collaborate with other departments?

Customer Insight Analysts frequently work cross-functionally, partnering with marketing, product, and sales teams to translate customer data into actionable recommendations. They often present insights through reports or presentations, helping stakeholders understand customer behavior trends and preferences. Regular meetings and project collaborations are common, ensuring that data-driven strategies are implemented effectively and align with business objectives.

What do you need to be a customer insight analyst?

To become a customer insight analyst, candidates typically need a bachelor's degree in marketing, business, statistics, or a related field. Strong analytical skills, experience with data analysis tools like Excel, SQL, or Tableau, and the ability to interpret customer data are essential for this role.

What skills and qualifications are needed to be a customer insight analyst?

To thrive as a Customer Insight Analyst, you need strong analytical skills, a solid understanding of market research methodologies, and a relevant degree in business, statistics, or a related field. Familiarity with data analysis tools such as SQL, Excel, Tableau, and statistical software like SPSS or R is typically required. Excellent communication, critical thinking, and stakeholder management skills help translate data findings into actionable business recommendations. These abilities are essential for uncovering customer trends and driving strategic decisions that enhance business performance.

What are the most commonly searched types of Customer Insight Analyst jobs in Georgia?

The most popular types of Customer Insight Analyst jobs in Georgia are:

What cities in Georgia are hiring for Customer Insight Analyst jobs?

Cities in Georgia with the most Customer Insight Analyst job openings:

Infographic showing various Customer Insight Analyst job openings in Georgia as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,554 per year, or $26.2 per hour.

Senior Analyst, Strategic Operations & Insights

Salesforce, Inc.

Atlanta, GA

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago


Salesforce rating

8.1

Company rating: 8.1 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

112th of 244 rated software companies


Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Data

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Office of Enterprise and AI Technology (OEAIT) is a high-impact team that partners directly with the President of OEAIT to drive strategy, workforce planning, enablement, and organizational transformation. As a Senior Data Analyst, you'll be the team's analytical engine - turning complex, large-scale datasets into clear executive narratives that help leadership make bold, informed decisions. This role sits at the intersection of technology and strategy, and the insights you generate will directly shape how OEAIT evolves its enterprise and AI capabilities.

You'll join a team that operates at the highest levels of Salesforce, where your work directly informs decisions made by senior leadership. This is an opportunity to shape how a world-class enterprise uses data and AI to evolve - and to grow your career at the intersection of analytics, strategy, and innovation.


What You'll Be Doing

  • Uncover patterns and insights - Analyze large-scale Salesforce datasets to identify trends and surface the "so what" behind the numbers, delivering data-backed recommendations that drive action.

  • Build executive-ready visualizations - Design and maintain sophisticated Tableau dashboards that give employees and leaders at-a-glance clarity on business health and operational performance.

  • Communicate impact - Synthesize metrics into polished reports and presentations, translating technical findings into clear narratives that drive alignment and strategic decision-making.

  • Maintain reliable data pipelines - Build and manage connections between Salesforce systems and tools like Snowflake to ensure automated, accurate, and scalable reporting.

  • Accelerate analysis with AI - Leverage AI tools to streamline data aggregation, analysis, and reporting, staying ahead of emerging capabilities in a team focused on AI transformation.

  • Drive operational improvements - Go beyond analysis to identify process gaps, propose improvements, and act as a proactive consultant to the broader OEAIT team.

  • Collaborate cross-functionally - Partner with Subject Matter Experts and stakeholders across Salesforce to ensure data integrity, usability, and alignment with organizational goals.


What We're Looking For


Required Qualifications:

  • 3-5+ years of experience analyzing large-scale datasets to drive operational impact and strategic initiatives.

  • Advanced Tableau skills, with a demonstrated ability to design complex dashboards and visualizations that make data accessible for both employees and senior executives.

  • Experience building and maintaining data pipelines (e.g., connecting Snowflake or similar systems of record) to support automated, accurate, and scalable reporting.

  • Demonstrated experience using AI tools to accelerate data aggregation, analysis, and reporting workflows.

  • Strong data storytelling skills - the ability to translate technical findings and complex datasets into clear, actionable recommendations for diverse audiences.

  • Excellent verbal and written communication skills, with experience presenting findings to stakeholders at all levels.

Preferred Qualifications:

  • Proficiency in Salesforce products and data architecture, with strong SQL skills for data extraction and manipulation.

  • Professional certification(s) in Data Visualization or Data Analytics.

  • Experience preparing and delivering high-stakes presentations to senior leadership under tight deadlines.

  • Comfort working in ambiguous environments where priorities can shift quickly - you adapt without losing momentum.

  • A track record of partnering across diverse teams to champion data integrity and usability at scale.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $99,400 - $150,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $118,900 - $163,500 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

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