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Senior Customer Insight Analyst Jobs (NOW HIRING)

FullStory

Senior Customer Insights Analyst

Atlanta, GA · Remote

$90K - $110K/yr

... insight summaries, and speeding up prep for customer-facing readouts -- while the analysis and the ... Within the first six months, the Senior Customer Insights Analyst will significantly impact several ...

Aspen Enterprises LTD

Insight Analyst

San Antonio, TX · On-site

$65K - $70K/yr

Customer Insights Manager Department / Group: Marketing Position Type: Full-Time Location: Rhode ... Analyze consumer, market, category and innovation data to identify trends and opportunities

JCPenney

Customer Analyst

Dallas, TX · On-site

$69K/yr

Overview Customer Analyst - Customer Insights & Analytics JCPenney Plano, TX We are seeking a Customer Insights Analyst to transform customer, transaction, product, loyalty, and marketing data into ...

Kenvue

Sr. Customer Development Analyst

Robbinsdale, MN · Hybrid

$90K - $127K/yr

We are passionate about insights, innovation and committed to delivering the best products to our ... Hybrid What you will do Sr. Customer Development Analyst Kenvue is currently recruiting for a Sr. ...

Kenvue

Sr. Customer Development Analyst

Minneapolis, MN · On-site

$90K - $127K/yr

We are passionate about insights, innovation and committed to delivering the best products to our ... Hybrid What you will do Sr. Customer Development Analyst Kenvue is currently recruiting for a Sr. ...

Kenvue

Sr. Customer Development Analyst

Minneapolis, MN · Hybrid

$90K - $127K/yr

We are passionate about insights, innovation and committed to delivering the best products to our ... Hybrid What you will do Sr. Customer Development Analyst Kenvue is currently recruiting for a Sr. ...

Kenvue

Sr. Customer Development Analyst

Lauderdale, MN · Hybrid

$90K - $127K/yr

We are passionate about insights, innovation and committed to delivering the best products to our ... Hybrid What you will do Sr. Customer Development Analyst Kenvue is currently recruiting for a Sr. ...

Kenvue

Sr. Customer Development Analyst

Golden Valley, MN · Hybrid

$90K - $127K/yr

We are passionate about insights, innovation and committed to delivering the best products to our ... Hybrid What you will do Sr. Customer Development Analyst Kenvue is currently recruiting for a Sr. ...

7-Eleven

Merchandising Insight Analyst

Irving, TX · On-site

... customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a ... Sr. Merch Insights Analyst, Merchandise Planning, Category Management, Finance, and other ...

Ministry Brands

Sr. Business & Insight Analyst

Alpharetta, GA · On-site

$90K - $116K/yr

We serve more than 95,000 customers as a trusted partner in digital transformation and enablement ... As the Sr. Business & Insight Analyst, you will be responsible for oversight and analysis of ...

7-ELEVEN

Merchandising Insight Analyst

Irving, TX · On-site

... customer's first choice. 7-Eleven empowers our employees to 'activate awesome' and make a ... Sr. Merch Insights Analyst, Merchandise Planning, Category Management, Finance, and other ...

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Senior Customer Insight Analyst information

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$48.5K

$102.5K

$130.5K

How much do senior customer insight analyst jobs pay per year?

As of Sep 3, 2026, the average yearly pay for senior customer insight analyst in the United States is $102,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What does a senior customer insight analyst do?

A Senior Customer Insight Analyst is responsible for analyzing customer data to identify trends, behaviors, and preferences. They use advanced analytical techniques to transform raw data into actionable insights that help businesses make informed decisions about products, services, and marketing strategies. Their work often involves collaborating with various departments to provide recommendations that improve customer experience and drive business growth. Senior analysts typically lead projects, mentor junior team members, and present findings to stakeholders.

What are the key skills and qualifications needed to thrive as a senior customer insight analyst?

To thrive as a Senior Customer Insight Analyst, you need strong analytical skills, proficiency in statistical analysis, and a background in marketing, business, or a related field. Familiarity with data visualization tools (such as Tableau or Power BI), statistical software (like SPSS or R), and CRM systems is typically required. Exceptional communication, critical thinking, and stakeholder management skills help translate complex data into actionable business insights. These capabilities are essential for driving data-informed decision-making and delivering customer-focused strategies that support organizational growth.

How does a senior customer insight analyst typically collaborate with other departments to drive business decisions?

A Senior Customer Insight Analyst frequently works cross-functionally with marketing, product, and sales teams to translate data-driven insights into actionable strategies. They often participate in meetings to present findings, clarify complex data trends, and recommend evidence-based solutions to improve customer experience and business outcomes. Close collaboration ensures that insights are aligned with organizational goals and that initiatives based on these insights are effectively implemented. This collaborative environment is key to ensuring that customer insights directly inform business decisions and drive measurable impact.
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Senior Customer Insight Analyst jobs near you
Infographic showing various Senior Customer Insight Analyst job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $102,527 per year, or $49.3 per hour.

Analyst I, Customer Insights & Analytics

Dollar Tree

Chesapeake, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Dollar Tree rating

4.5

Company rating: 4.5 out of 10

Based on 2,539 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers

Job description

CUSTOMER INSIGHTS & ANALYTICS ANALYST
GENERAL PURPOSE OF THE POSITION:
Provide internal and external data to help uncover single and multi-price point white space and assortment opportunities across the Dollar Tree categories to drive incremental traffic and sales. As the organization looks to increase and improve customer relative assortment, it is necessary to deliver support to the merchants to understand performance of current market items and potential incremental opportunities. Dedicated individuals to the mining of this data are imperative to the successful integration of the right new items for our shopper.
ESSENTIAL ACTIVIES & RESPONSIBILITIES:
  • Support the development and execution of merchandising strategies and decision making by delivering timely, accurate, and actionable insights derived from syndicated data and customer research.
  • Support strategic initiatives with rigorous analytics, utilizing third party data sources including Nielsen, Numerator, 1010, Circana, and customer research.
  • Assist in the development and maintenance of daily and weekly standardized reporting.
  • Organize and evaluate large data sets to assist with the development of "white space" and assortment recommendations to drive traffic and sales.
  • Assist with senior leader presentations by preparing data driven content.
  • Assist in customer research initiatives to inform marketing strategies and optimize campaign effectiveness.
  • Help lead training efforts with merchandising and marketing resources to promote best practices in data interpretation and usage.
  • Identify, prioritize, and initiate data collection process improvements to improve team efficiency.

EXPERIENCE AND EDUCATION REQUIRED:
  • Bachelors Degree (BA / BS/ BFA) or equivalent, and 1-2 years experience.
  • Excellent analytical and problem solving skills. Able to generate and evaluate hypotheses and create narratives for senior leaders.
  • Must have hands-on data mining experience using at least one of the following platforms: Nielsen, Circana, Numerator, or 1010data.
  • Detail-oriented. Comfortable working with numerical data and information.
  • Strong written and verbal communication skills.
  • Demonstrated initiative, independent thinker and worker.
  • Team player in a collaborative environment.
  • Deadline oriented. Ability to anticipate and address conflicts, to skillfully negotiate, and deliver great outcomes.
  • Advanced skills in Microsoft Office products especially Excel and PowerPoint.
  • Must be willing to relocate to Chesapeake, VA

**Applicants must be authorized to work in the United States on a full-time basis. The company is unable to sponsor employment visas for this position at this time or in the future.
Start Rate = $78,000 - 88,500K based on experience plus 10% bonus.
The company offers Health, Dental, & Vision, a flexible spending account, life and disability insurance benefits, a 401k plan, PTO, paid holidays annually, and an employee stock purchase plan.
Full time
500 Volvo Parkway,Chesapeake,Virginia 23320
Buying
Dollar Tree

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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