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Senior Customer Insight Analyst Jobs (NOW HIRING)

PSEG

Senior Customer Research Analyst

Melville, NY · On-site

$79K - $125K/yr

Job Title: Sr Analyst - Customer Research. Requisition : 82340. PSEG Company : PSEG Long Island ... Assisting in identifying relevant research and sharing actionable insights and recommendations to ...

GoTo Foods

Consumer Insights Manager

Atlanta, GA · On-site

The Consumer Insights Manager is part of our Consumer Insights & Analytics team. The Consumer ... in interactions with senior customer leaders, and in written presentations, utilizing ...

Collibra

Senior Customer Engineer

$140K - $175K/yr

... insights for all Data Citizens. We are building a team of exceptional people to help us deliver on ... As a Senior Customer Engineer, you are the guiding force behind bringing Collibra's product and ...

Assa Abloy

Customer Insights Analyst

Lake Forest, CA · On-site

$80/hr

... senior leadership. This role will be based in Lake Forest, CA working on a hybrid schedule. We are ... insight generation). What we offer We're passionate about providing amazing opportunities and ...

ASSA ABLOY

Customer Insights Analyst

Lake Forest, CA

$80/hr

... senior leadership. This role will be based in Lake Forest, CA working on a hybrid schedule. We are ... insight generation). What we offer We're passionate about providing amazing opportunities and ...

Calculated Hire

Customer Experience Analyst

Atlanta, GA · On-site

We are looking for a skilled Senior Customer Experience Analyst to join the Voice of the Customer ... This role will play a critical part in turning customer feedback data into actionable insights to ...

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Senior Customer Insight Analyst information

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$48.5K

$102.5K

$130.5K

How much do senior customer insight analyst jobs pay per year?

As of Jul 24, 2026, the average yearly pay for senior customer insight analyst in the United States is $102,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $116,500.00 per year, depending on experience, location, and employer.

How does a Senior Customer Insight Analyst typically collaborate with other departments to drive business decisions?

A Senior Customer Insight Analyst frequently works cross-functionally with marketing, product, and sales teams to translate data-driven insights into actionable strategies. They often participate in meetings to present findings, clarify complex data trends, and recommend evidence-based solutions to improve customer experience and business outcomes. Close collaboration ensures that insights are aligned with organizational goals and that initiatives based on these insights are effectively implemented. This collaborative environment is key to ensuring that customer insights directly inform business decisions and drive measurable impact.

What does a Senior Customer Insight Analyst do?

A Senior Customer Insight Analyst is responsible for analyzing customer data to identify trends, behaviors, and preferences. They use advanced analytical techniques to transform raw data into actionable insights that help businesses make informed decisions about products, services, and marketing strategies. Their work often involves collaborating with various departments to provide recommendations that improve customer experience and drive business growth. Senior analysts typically lead projects, mentor junior team members, and present findings to stakeholders.

What are the key skills and qualifications needed to thrive as a Senior Customer Insight Analyst, and why are they important?

To thrive as a Senior Customer Insight Analyst, you need strong analytical skills, proficiency in statistical analysis, and a background in marketing, business, or a related field. Familiarity with data visualization tools (such as Tableau or Power BI), statistical software (like SPSS or R), and CRM systems is typically required. Exceptional communication, critical thinking, and stakeholder management skills help translate complex data into actionable business insights. These capabilities are essential for driving data-informed decision-making and delivering customer-focused strategies that support organizational growth.
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Senior Customer Insight Analyst jobs near you
Infographic showing various Senior Customer Insight Analyst job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 87% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $102,527 per year, or $49.3 per hour.
Principal or Sr Principal Data Insight Analyst

Principal or Sr Principal Data Insight Analyst

Northrop Grumman Corporation

Palmdale, CA

$129K - $193K/yr

Full-time

Medical, Life, PTO

Posted 16 days ago

Northrop Grumman rating

8.2

Company rating: 8.2 out of 10

Based on 356 frontline employees who took The Breakroom Quiz

86th of 535 rated manufacturers

Job description

RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE REQUIRED FOR START: YesCLEARANCE TYPE: Top SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Aeronautics Systems is looking to add a Principal or Sr Principal Data Insight Analyst to join our team in Palmdale, Ca. The candidate should be a self-starter who thrives in both independent and collaborative settings while consistently maintaining strong connections across the team.

The selected candidate will be required to work full-time, on-site at our facility. There is no remote / hybrid / telework available for this position. Travel up to 10% may be required.

This requisition maybe filled at the Principal or Sr Principal level based on requirements listed below.

Roles and Responsibilities will include:

  • Understand and experience in specifying, collecting, processing and presenting information from potentially several disparate data sets

  • Generate actionable knowledge from data

  • Analyze data sets and quickly developing recommendations based on quantitative and qualitative data from many different types of sources

  • Identify patterns and higher-level information from all the data sources through use of tools and application programming

  • Understands the general problem space and is confident in explaining the different insights generated from the data.

  • Translate analytic findings into clear, actionable recommendations and executive presentations with compelling visualizations and narratives

  • Ensure data quality, integrity, and lineage for insight-generating datasets through validation rules, monitoring, and escalation processes

  • Prioritize analytics backlog using business impact, technical feasibility, and operational readiness; manage stakeholder expectations and delivery timelines

  • Lead cross-functional analytics projects, coordinating engineering, data platform, and business teams to deliver production-ready solutions

Basic Qualifications:

  • For a Principal Data Insight Analyst (Level 3): 5 years with Bachelor's degree or 3 years with a Master's degree or 9 years of experience in lieu of degree

    For a Sr Principal Data Insight Analyst (Level 4): 8 years with Bachelor's degree or 6 years with a Master's degree or 12 Years of experience in lieu of degree

  • Hands-on analytics experience, including advanced statistical modeling and experimentation

  • Proficient with MS Office products and Atlassian Suites

  • Experience with pivoting tables, charting, and building nested Excel functions

  • Candidates must be willing to work a dynamic work schedule/ multiple shifts that may include extended shifts, holidays, and weekends

  • Active Government Top Secret SCI clearance (with a background investigation within the past 5 years or enrolled into Continuous Evaluation)

  • Ability to obtain and maintain initial Special Access Program (SAP) access via a Program Access Request (PAR)within a reasonable amount of time as determined by the company to meet its business needs

Preferred Qualifications:

  • Be familiar with aircraft systems such as avionics/mechanical equipment as well as other common systems

Primary Level Salary Range: $103,600.00 - $155,400.00Secondary Level Salary Range: $129,300.00 - $193,900.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

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About Northrop Grumman

Sourced by ZipRecruiter

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible.

Industry

Space research administration

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

Year founded

1939

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