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Senior Customer Insight Analyst Jobs (NOW HIRING)

Sr. Business & Insight Analyst

Alpharetta, GA · On-site

$90K - $116K/yr

We serve more than 95,000 customers as a trusted partner in digital transformation and enablement ... As the Sr. Business & Insight Analyst, you will be responsible for oversight and analysis of ...

Sr Consumer Insight Analyst

Chicago, IL

$90K - $120K/yr

The Senior Consumer Insight Analyst uncovers consumer, category, and shopper trends to help shape ... This position is a customer and company leadership-facing insights partner, translating consumer ...

Sr Consumer Insight Analyst

Chicago, IL · On-site

$90K - $120K/yr

The Senior Consumer Insight Analyst uncovers consumer, category, and shopper trends to help shape ... This position is a customer and company leadership-facing insights partner, translating consumer ...

Sr Consumer Insight Analyst

Chicago, IL · On-site

$90K - $120K/yr

The Senior Consumer Insight Analyst uncovers consumer, category, and shopper trends to help shape ... This position is a customer and company leadership-facing insights partner, translating consumer ...

Sr. Business & Insight Analyst

Alpharetta, GA · Hybrid

$90K - $116K/yr

We serve more than 95,000 customers as a trusted partner in digital transformation and enablement ... As the Sr. Business & Insight Analyst, you will be responsible for oversight and analysis of ...

Looking for a senior analytics lead who can drive insights and influence decisions. Key Requirements: • Strong analytics and insight generation • SQL and Python expertise • Reporting and ...

The CB Insights Senior Customer Success Manager (or as known at CB Insights, a Forward Deployed ... Bring to bear predictive renewal analytics to identify customer expansion opportunities & churn ...

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Senior Customer Insight Analyst information

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$48.5K

$102.5K

$130.5K

How much do senior customer insight analyst jobs pay per year?

As of Jul 24, 2026, the average yearly pay for senior customer insight analyst in the United States is $102,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $116,500.00 per year, depending on experience, location, and employer.

How does a Senior Customer Insight Analyst typically collaborate with other departments to drive business decisions?

A Senior Customer Insight Analyst frequently works cross-functionally with marketing, product, and sales teams to translate data-driven insights into actionable strategies. They often participate in meetings to present findings, clarify complex data trends, and recommend evidence-based solutions to improve customer experience and business outcomes. Close collaboration ensures that insights are aligned with organizational goals and that initiatives based on these insights are effectively implemented. This collaborative environment is key to ensuring that customer insights directly inform business decisions and drive measurable impact.

What does a Senior Customer Insight Analyst do?

A Senior Customer Insight Analyst is responsible for analyzing customer data to identify trends, behaviors, and preferences. They use advanced analytical techniques to transform raw data into actionable insights that help businesses make informed decisions about products, services, and marketing strategies. Their work often involves collaborating with various departments to provide recommendations that improve customer experience and drive business growth. Senior analysts typically lead projects, mentor junior team members, and present findings to stakeholders.

What are the key skills and qualifications needed to thrive as a Senior Customer Insight Analyst, and why are they important?

To thrive as a Senior Customer Insight Analyst, you need strong analytical skills, proficiency in statistical analysis, and a background in marketing, business, or a related field. Familiarity with data visualization tools (such as Tableau or Power BI), statistical software (like SPSS or R), and CRM systems is typically required. Exceptional communication, critical thinking, and stakeholder management skills help translate complex data into actionable business insights. These capabilities are essential for driving data-informed decision-making and delivering customer-focused strategies that support organizational growth.
More about Senior Customer Insight Analyst jobs
What cities are hiring for Senior Customer Insight Analyst jobs? Cities with the most Senior Customer Insight Analyst job openings:
What states have the most Senior Customer Insight Analyst jobs? States with the most job openings for Senior Customer Insight Analyst jobs include:
Infographic showing various Senior Customer Insight Analyst job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 87% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $102,527 per year, or $49.3 per hour.
Consumer Insight Analyst

Consumer Insight Analyst

Scripps Health

San Diego, CA

Other

Posted 15 days ago


Scripps Health rating

8.6

Company rating: 8.6 out of 10

Based on 141 frontline employees who took The Breakroom Quiz

10th of 890 rated healthcare providers


Job description

This is a full-time, benefit eligible position located in San Diego.

Why join Scripps Health?

At Scripps Health, your ambition is empowered and your abilities are appreciated:

  • Nearly a quarter of our employees have been with Scripps Health for over 10 years.
  • Scripps is a Great Place to Work Certified company for 2025.
  • Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
  • Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
  • We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
  • Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.

The Consumer Insight Analyst supports the objectives of the marketing team and organization through reliable analysis of data and preparation of reports that demonstrate the success of marketing campaigns including marketing return on investment (ROI). As a sophisticated data professional, the ideal candidate will leverage deep expertise in digital marketing analytics and consumer insights, transforming complex data into strategic insights through advanced research methodologies, including consumer studies using platforms like Qualtrics, to support marketing and operational decisions. The analyst must blend technical proficiency, analytical thinking, and strategic communication skills to drive data-informed marketing decisions across digital channels, CRM, and broader marketing initiatives, effectively interpreting data and clearly communicating insights with internal stakeholders.

#LI-JS1

Required Education/Experience/Specialized Skills: 

  • Bachelor's Degree in market research, business, marketing or analytics.
  • Three years of previous experience working with sensitive data qualitative and quantitative customer research, including surveys, panels, focus groups, conjoint analysis, and other best-practice methodologies. 
  • Track record of working collaboratively across multiple teams. 
    Preferred Education/Experience/Specialized Skills/Certification: 
  • MBA preferred.
  • Ideal candidate will have demonstrated experience with platforms such as customer relationship management, reporting tools such as Power BI and Google Data Studio, survey tools such as Qualtrics, Google Analytics 360 plus proficiency in Excel and PowerPoint.
  • Proven experience in managing digital marketing data pipelines.

  • Proficiency in SQL and Python for data manipulation and analysis.
  • Working knowledge of CRM and marketing cloud platforms such as Salesforce, Microsoft ecosystem (Azure, Power BI), Snowflake, and cloud data solutions.
  • Solid understanding of web analytics and digital performance tracking.
  • Skills in data visualization and basic predictive analytics.
  • Ability to support marketing attribution model development.
  • Basic experience in designing data-driven marketing analytics solutions.
  • Capability to integrate and analyze data from digital marketing platforms.
  • Emerging skills in developing data tracking and analysis methodologies.
  • Interest in advancing HIPAA-compliant analytics practices.
  • Foundational experience with statistical analysis and machine learning techniques for marketing insights.

What Scripps Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Scripps Health

Sourced by ZipRecruiter

As a nationally recognized health system, Scripps Health is committed to providing the highest quality care to our patients. Through collaboration and innovation, our healthcare professionals lead the frontier in caring for our community. With a culture centered around teamwork, each laboratory site serves as a resource of support for each other, setting our laboratories as the benchmark for standardization.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US

Year founded

1924