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Delivery Customer Service Jobs (NOW HIRING)

American Tape & Label

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Boxing/ Delivery/Customer Service

Denver, CO · On-site

$19 - $23/hr

You will also he helping with delivery. We are looking for someone who wants to be a department leader and someone who has excellent customer service and communication as you will be working directly ...

American Tape & Label

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Boxing/ Delivery/Customer Service

Wheat Ridge, CO · On-site

$19 - $23/hr

You will also he helping with delivery. We are looking for someone who wants to be a department leader and someone who has excellent customer service and communication as you will be working directly ...

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Delivery Customer Service information

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$29K

$93.9K

$160.5K

How much do delivery customer service jobs pay per year?

As of Jun 8, 2026, the average yearly pay for delivery customer service in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is the difference between Delivery Customer Service vs Delivery Driver?

AspectDelivery Customer ServiceDelivery Driver
CredentialsCustomer service skills, sometimes a valid driver’s licenseValid driver’s license, clean driving record
Work EnvironmentCustomer interaction, office or warehouse setting, sometimes remoteOn-road, vehicle operation, delivery routes
Employer & Industry UsageRetail, food delivery, logistics companiesCourier services, food delivery platforms, logistics companies

Delivery Customer Service roles focus on assisting customers, managing inquiries, and ensuring satisfaction, often involving communication and problem-solving. Delivery Drivers primarily handle the physical delivery of goods, operating vehicles and navigating routes. Both roles are essential in the delivery industry but differ in responsibilities and daily tasks.

What is a Delivery Customer Service representative?

A Delivery Customer Service representative is a professional who assists customers with inquiries and issues related to the delivery of products or services. Their responsibilities typically include tracking shipments, resolving delivery problems, processing returns or complaints, and ensuring customer satisfaction throughout the delivery process. They often communicate with customers via phone, email, or chat, and may also coordinate with delivery drivers or logistics teams to resolve issues efficiently.

What are some common challenges faced in a Delivery Customer Service role, and how can they be managed?

In a Delivery Customer Service role, you may often deal with time-sensitive issues such as delayed shipments, incorrect orders, or last-minute changes from customers. Effectively managing these challenges requires strong communication skills, adaptability, and the ability to stay calm under pressure. Building solid relationships with delivery teams, using tracking software, and maintaining clear, proactive communication with customers are key strategies for success. Additionally, being solution-oriented and empathizing with customer concerns will help you resolve issues quickly and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a Delivery Customer Service representative, and why are they important?

To excel as a Delivery Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with order tracking systems, CRM software, and sometimes logistics management platforms is typically required. Outstanding patience, empathy, and multitasking abilities help you handle customer concerns and coordinate effectively with delivery teams. These skills are essential to ensure customer satisfaction, resolve delivery issues efficiently, and maintain positive brand reputation.
More about Delivery Customer Service jobs
What cities are hiring for Delivery Customer Service jobs? Cities with the most Delivery Customer Service job openings:
What states have the most Delivery Customer Service jobs? States with the most job openings for Delivery Customer Service jobs include:
What job categories do people searching Delivery Customer Service jobs look for? The top searched job categories for Delivery Customer Service jobs are:
Delivery Customer Service jobs near you
Infographic showing various Delivery Customer Service job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.
Boxing/ Delivery/Customer Service

Boxing/ Delivery/Customer Service

American Tape & Label

Denver, CO • On-site

$19 - $23/hr

Full-time

Medical, Vision, Life, Retirement, PTO

Posted 3 days ago

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Job description

We are seeking someone who can be our Shipper and Boxer and delivery driver to join our team! You will be the primary person responsible for our data software and shipping and receiving department. You will also he helping with delivery. We are looking for someone who wants to be a department leader and someone who has excellent customer service and communication as you will be working directly with clients.


Responsibilities:

  • Oversee logistics systems and daily operations
  • Coordinate distribution process with various departments
  • Develop and improve inventory purchasing processes
  • Handles direct payments from customers
  • Input data into the current software system, such as shipping/receiving tags, measurements, and more.
  • Learning the current system data system/ Teaching others system
  • Help with stacking and shipping orders and addressing organizational issues if needed. Also helping keep others organized.

​Qualifications:

  • Previous experience in logistics, warehouse, or other related field
  • Previous experience with shipping and receiving
  • Experience as a manager or supervisor
  • Strong leadership qualities
  • Deadline and detail-oriented
  • Excellent written and verbal communication skills

SHIFT TIMES: 2 Available Shifts

A Shift: Sunday to Every Other Wednesday

B Shift: Every Other Wednesday to Saturday

Hours of Operation:

- Weekday: 12Hr Shift from 5am to 5:30pm

- Saturday: 10Hr Shift from 5am to 3:30pm

- Sunday: 10 Hr Shift from 7am to 5:30pm

Company Description

American Tape & Label is a printing company for product labels and stickers. We have been a family-owned and operated business since 1972. We produce products for commercial and Retail companies throughout the United States and internationally. We are seeking someone to join our team who takes pride in their work. We are seeking a Shift Lead/Production Manager. We genuinely care about our employees and want them to enjoy their environment. We work hard to make sure your needs are taken care of as well as putting out a great product for our clients. You will be an important part of this company.