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Delivery Customer Service Jobs in Texas (NOW HIRING)

Carvana

Customer Service Delivery

Austin, TX · On-site

$18 - $20/hr

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Carvana

Customer Service Delivery

Austin, TX · On-site

$18 - $20/hr

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Carvana

Customer Service Delivery

Austin, TX

$18 - $20/hr

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

Carvana

Customer Service Delivery

Austin, TX · On-site

$18 - $20/hr

Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying ...

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All JobsDelivery Customer Service JobsDelivery Customer Service Jobs in Texas

Delivery Customer Service information

See Texas salary details

$27K

$87.5K

$149.5K

How much do delivery customer service jobs pay per year?

As of Aug 23, 2026, the average yearly pay for delivery customer service in Texas is $87,519.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $119,300.00 per year, depending on experience, location, and employer.

What is a delivery customer service representative?

A Delivery Customer Service representative is a professional who assists customers with inquiries and issues related to the delivery of products or services. Their responsibilities typically include tracking shipments, resolving delivery problems, processing returns or complaints, and ensuring customer satisfaction throughout the delivery process. They often communicate with customers via phone, email, or chat, and may also coordinate with delivery drivers or logistics teams to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a delivery customer service representative?

To excel as a Delivery Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with order tracking systems, CRM software, and sometimes logistics management platforms is typically required. Outstanding patience, empathy, and multitasking abilities help you handle customer concerns and coordinate effectively with delivery teams. These skills are essential to ensure customer satisfaction, resolve delivery issues efficiently, and maintain positive brand reputation.

What are some common challenges faced in a delivery customer service role, and how can they be managed?

In a Delivery Customer Service role, you may often deal with time-sensitive issues such as delayed shipments, incorrect orders, or last-minute changes from customers. Effectively managing these challenges requires strong communication skills, adaptability, and the ability to stay calm under pressure. Building solid relationships with delivery teams, using tracking software, and maintaining clear, proactive communication with customers are key strategies for success. Additionally, being solution-oriented and empathizing with customer concerns will help you resolve issues quickly and maintain customer satisfaction.

What is the difference between Delivery Customer Service vs Delivery Driver?

AspectDelivery Customer ServiceDelivery Driver
CredentialsCustomer service skills, sometimes a valid driver’s licenseValid driver’s license, clean driving record
Work EnvironmentCustomer interaction, office or warehouse setting, sometimes remoteOn-road, vehicle operation, delivery routes
Employer & Industry UsageRetail, food delivery, logistics companiesCourier services, food delivery platforms, logistics companies

Delivery Customer Service roles focus on assisting customers, managing inquiries, and ensuring satisfaction, often involving communication and problem-solving. Delivery Drivers primarily handle the physical delivery of goods, operating vehicles and navigating routes. Both roles are essential in the delivery industry but differ in responsibilities and daily tasks.

What are popular job titles related to Delivery Customer Service jobs in Texas?

For Delivery Customer Service jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Delivery Customer Service jobs in Texas look for?

The top searched job categories for Delivery Customer Service jobs in Texas are:

Delivery Customer Service jobs near you
Infographic showing various Delivery Customer Service job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $87,519 per year, or $42.1 per hour.

Bilingual Delivery & Customer Service Specialist

3M HEALTHCARE

Center, TX • On-site

$16 - $20.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

O'Reilly Auto Parts is seeking a Delivery Specialist to maintain and operate store vehicles for delivering parts and products to professional customers. The role includes handling COD deliveries, customer returns, and occasional cashiering or merchandising tasks. Required: clean driving record, valid state license, and good communication. Bilingual candidates encouraged to apply, with familiarity in automotive parts a plus. #J-18808-Ljbffr

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