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Delivery Customer Service Jobs (NOW HIRING)

US Elogistic Service Corp

Customer Service Specialist

Monroe, NJ · On-site

$17.50 - $23.25/hr

We are seeking a Customer Service Specialist to join our North American team and play a key role in ... Collaborate cross-functionally with Operations, Technology, Sales, and internal teams to deliver ...

KEELING COMPANY

Customer Service Delivery Driver

Jonesboro, AR · On-site

$12 - $15.25/hr

Make local deliveries to the customer * Ensure that the store and all its properties are upholding the expectations of the Keeling Company brand: exceeding customer service expectations, cleanliness ...

Sherwin-Williams

Customer Service Delivery Driver

Barre, VT · On-site

$15.75 - $20/hr

Have at least one (1) year of experience working in a delivery, retail, or customer service position * Have previous work experience selling paint and paint-related products * Ability to read, write ...

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Delivery Customer Service information

See salary details

$29K

$93.9K

$160.5K

How much do delivery customer service jobs pay per year?

As of Jul 23, 2026, the average yearly pay for delivery customer service in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What is the difference between Delivery Customer Service vs Delivery Driver?

AspectDelivery Customer ServiceDelivery Driver
CredentialsCustomer service skills, sometimes a valid driver’s licenseValid driver’s license, clean driving record
Work EnvironmentCustomer interaction, office or warehouse setting, sometimes remoteOn-road, vehicle operation, delivery routes
Employer & Industry UsageRetail, food delivery, logistics companiesCourier services, food delivery platforms, logistics companies

Delivery Customer Service roles focus on assisting customers, managing inquiries, and ensuring satisfaction, often involving communication and problem-solving. Delivery Drivers primarily handle the physical delivery of goods, operating vehicles and navigating routes. Both roles are essential in the delivery industry but differ in responsibilities and daily tasks.

What is a Delivery Customer Service representative?

A Delivery Customer Service representative is a professional who assists customers with inquiries and issues related to the delivery of products or services. Their responsibilities typically include tracking shipments, resolving delivery problems, processing returns or complaints, and ensuring customer satisfaction throughout the delivery process. They often communicate with customers via phone, email, or chat, and may also coordinate with delivery drivers or logistics teams to resolve issues efficiently.

What are some common challenges faced in a Delivery Customer Service role, and how can they be managed?

In a Delivery Customer Service role, you may often deal with time-sensitive issues such as delayed shipments, incorrect orders, or last-minute changes from customers. Effectively managing these challenges requires strong communication skills, adaptability, and the ability to stay calm under pressure. Building solid relationships with delivery teams, using tracking software, and maintaining clear, proactive communication with customers are key strategies for success. Additionally, being solution-oriented and empathizing with customer concerns will help you resolve issues quickly and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a Delivery Customer Service representative, and why are they important?

To excel as a Delivery Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with order tracking systems, CRM software, and sometimes logistics management platforms is typically required. Outstanding patience, empathy, and multitasking abilities help you handle customer concerns and coordinate effectively with delivery teams. These skills are essential to ensure customer satisfaction, resolve delivery issues efficiently, and maintain positive brand reputation.
More about Delivery Customer Service jobs
What cities are hiring for Delivery Customer Service jobs? Cities with the most Delivery Customer Service job openings:
What states have the most Delivery Customer Service jobs? States with the most job openings for Delivery Customer Service jobs include:
What job categories do people searching Delivery Customer Service jobs look for? The top searched job categories for Delivery Customer Service jobs are:
Delivery Customer Service jobs near you
Infographic showing various Delivery Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.

Customer Service delivery driver

Joe Rizza Ford Lincoln

Orland Park, IL

$16/hr

Other

Posted 8 days ago

Job description

As a Customer Service delivery driver at Joe Rizza Ford Lincoln, you will be responsible for safely transporting customers' vehicles between the dealership and their homes or workplaces. Your role is essential in ensuring a seamless and positive customer experience by handling vehicle pickups and deliveries with care and professionalism.

Responsibilities
  • Drive customers' cars to and from the dealership and their homes or places of work.
  • Ensure timely and safe delivery and pickup of vehicles.
  • Maintain clear communication with customers and dealership staff regarding delivery schedules.
  • Perform basic vehicle inspections before and after delivery. This includes taking photos and upload to app.  
  • Adhere to all traffic laws and company safety policies.
Requirements
  • Valid driver’s license with a clean driving record.
  • Must wear business casual attire.  
  • Reliable and punctual with a strong commitment to customer service.
  • Ability to handle vehicles with care and professionalism.
  • Good communication skills and ability to interact courteously with customers.
  • Knowledge of the Orland Park, IL area preferred.
Benefits
  • Competitive pay at $16.00 per hour, paid weekly.
  • Opportunity to work with a well-established dealership team.
  • Supportive and customer-focused work environment.
About Joe Rizza Ford Lincoln

Joe Rizza Ford Lincoln is a trusted automotive dealership located in Orland Park, IL, dedicated to providing excellent vehicle sales and service experiences. We pride ourselves on delivering exceptional customer care and maintaining strong relationships within our community.

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