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Senior Customer Insight Analyst Jobs in Tennessee

Terminix

Sr Data Analyst, Customer Insights

Memphis, TN · Remote

$94K - $122K/yr

... As a Senior Data Analyst, Customer Insights, you will serve as a key contributor to the data-driven transformation of our customer insights and Voice of the Customer (VoC) efforts. You are ...

Varsity Brands

Sr. Analyst, Analytics & Insights

Memphis, TN · On-site

$85K - $113K/yr

The Senior Analyst will be a key member of Varsity Spirit's Analytics & Insights team, formed to build analytic and strategic models to support organizational decision making. You will work closely ...

Hackajob

Senior Customer Service Specialist

Nashville, TN · On-site

$19.09 - $36.35/hr

Senior Customer Service Specialist U.S. citizenship required due to client contracts. Position must ... Develop technical troubleshooting and workflow analysis skills. * Begin meaningful project work ...

Varsitybrands

Sr. Analyst, Analytics & Insights

Memphis, TN · On-site

$85K - $113K/yr

TheSeniorAnalyst will be a key member of Varsity Spirit's Analytics & Insights team, formed to ... Present findings to senior and operational leaders * Validate data and maintain analytical quality ...

Raymondjames

Analyst, Market Insights

Memphis, TN · On-site

Summary Provide insights, make recommendations, create awareness and educate financial advisors or ... ResponsibilitiesUse established systems to analyze customer needs and define and deliver financial ...

Neara

Senior Product Manager

Nashville, TN · On-site

$140 - $190/hr

Ground the roadmap in data -- advocate for priorities backed by metrics, customer insight, and ... Experience defining, instrumenting, and reporting on product metrics, and using data and analytics ...

UL Solutions

Customer Success Executive

Franklin, TN · On-site

Brings market intelligence, competitive benchmarks, and industry insight to customer executive ... and equivalent senior leaders * Strong analytical skills -- ability to translate data into ...

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Senior Customer Insight Analyst information

See Tennessee salary details

$44K

$93.1K

$118.4K

How much do senior customer insight analyst jobs pay per year?

As of Aug 30, 2026, the average yearly pay for senior customer insight analyst in Tennessee is $93,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,900.00 and $105,700.00 per year, depending on experience, location, and employer.

What does a senior customer insight analyst do?

A Senior Customer Insight Analyst is responsible for analyzing customer data to identify trends, behaviors, and preferences. They use advanced analytical techniques to transform raw data into actionable insights that help businesses make informed decisions about products, services, and marketing strategies. Their work often involves collaborating with various departments to provide recommendations that improve customer experience and drive business growth. Senior analysts typically lead projects, mentor junior team members, and present findings to stakeholders.

What are the key skills and qualifications needed to thrive as a senior customer insight analyst?

To thrive as a Senior Customer Insight Analyst, you need strong analytical skills, proficiency in statistical analysis, and a background in marketing, business, or a related field. Familiarity with data visualization tools (such as Tableau or Power BI), statistical software (like SPSS or R), and CRM systems is typically required. Exceptional communication, critical thinking, and stakeholder management skills help translate complex data into actionable business insights. These capabilities are essential for driving data-informed decision-making and delivering customer-focused strategies that support organizational growth.

How does a senior customer insight analyst typically collaborate with other departments to drive business decisions?

A Senior Customer Insight Analyst frequently works cross-functionally with marketing, product, and sales teams to translate data-driven insights into actionable strategies. They often participate in meetings to present findings, clarify complex data trends, and recommend evidence-based solutions to improve customer experience and business outcomes. Close collaboration ensures that insights are aligned with organizational goals and that initiatives based on these insights are effectively implemented. This collaborative environment is key to ensuring that customer insights directly inform business decisions and drive measurable impact.

What are popular job titles related to Senior Customer Insight Analyst jobs in Tennessee?

For Senior Customer Insight Analyst jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Senior Customer Insight Analyst jobs in Tennessee look for?

The top searched job categories for Senior Customer Insight Analyst jobs in Tennessee are:

What cities in Tennessee are hiring for Senior Customer Insight Analyst jobs?

Cities in Tennessee with the most Senior Customer Insight Analyst job openings:

Senior Customer Insight Analyst jobs near you
Infographic showing various Senior Customer Insight Analyst job openings in Tennessee as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $93,055 per year, or $44.7 per hour.

Sr. Competitive Insights Analyst

Jackson National Life

Nashville, TN • On-site

$85K - $112K/yr

Full-time

Re-posted 14 hours ago

Job description

If you are an internal associate, please login to Workday and apply through Jobs Hub.

Job PurposeThe Sr. Competitive Insights Analyst researches and analyzes qualitative and quantitative data on competitors and their products to identify market trends and potential. Maintains and develops competitive intelligence databases and prepares reports as required. The Sr. Competitive Insights Analyst also provides consultation on competitive products to Wholesalers and employees, as well as mentors less experienced Competitive Insights Analysts.Essential Responsibilities
  • Researches competitors' annuity product offering and product design.
  • Collects data on competitors and analyzes their prices, sales, and methods of operation.
  • Provides analysis on sales trends in the industry and product specific level analysis.
  • Conducts research projects on new products and channels, as requested.
  • Tracks competitors' interest rates and commissions.
  • Updates and maintains content of internal competitor product database.
  • Produces monthly and quarterly reports showing competitor product specifications.
  • Conducts internal and external research projects upon request.
  • Produces weekly competitor interest rate update reports for the Actuarial Department and Product Management.
  • Provides written analysis on competitor trends on a monthly and quarterly frequency.
  • Partners with the Investment Specialist team to provide competitive analysis on sub-account options, costs and trends.
  • Builds and maintains relationships with internal and externals contacts.
  • Mentors less experienced Competitive Insights Analysts.
  • Presents to stakeholders about the competitive landscape and acts as a subject matter expert for competitive products.
Other Duties
  • Performs other duties and/or projects as assigned.
Knowledge, Skills and Abilities
  • Financial services industry experience preferred.
  • Broad knowledge of annuities products a plus.
  • Excellent verbal and written communication skills.
  • Ability to communicate effectively with all levels within the organization.
  • Ability to analyze, interpret and present complex concepts.
  • Knowledge of MS Office and other relevant systems.
  • Ability to prioritize, handle multiple tasks and meet deadlines.
  • Strong analytical and detail oriented.
Qualifications
  • Bachelor's Degree required.
  • 3+ years competitive intelligence or financial services industry experience required.
  • FINRA SIE, FINRA Series 6 or 7 required.
  • Applicants without the required registration(s) will have 90 days to obtain the required registration(s), but will be limited in job function until complete registration(s) is obtained.

Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

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