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Senior Customer Insight Analyst Jobs in Tennessee

Cushman & Wakefield

Senior Financial Analyst

Nashville, TN

$82K - $102K/yr

Job Title Senior Financial Analyst Summary The Senior Financial Analyst will work with fee earners ... Collaborate with brokers to present key financial insights and recommendations to clients. * Market ...

One GI, LLC

Senior Financial Analyst

Brentwood, TN · On-site

$80K - $100K/yr

Senior Financial Analyst (Hybrid) One GI | Strategic Finance | Healthcare Growth Platform At One GI ... If you're energized by solving complex business problems, uncovering meaningful insights, and ...

One GI

Senior Financial Analyst

Brentwood, TN · On-site

$80K - $100K/yr

Senior Financial Analyst (Hybrid) One GI Strategic Finance Healthcare Growth Platform At One GI, w ... If you're energized by solving complex business problems, uncovering meaningful insights, and ...

Amazon

Senior Financial Analyst, NACF

Nashville, TN · On-site

$82K - $102K/yr

Amazon's North American Customer Fulfillment (NACF) Finance is looking for a Senior Financial ... The team plays a key role in decision making and developing financial insights as part of monthly ...

Koniag Services, Inc.

UAC Analyst (Sr)

Nashville, TN · On-site

$90 - $130/hr

The Senior Data Analyst will serve as the analytical lead for the Nashville IT Call Center program ... and customer feedback analysis processes that provide actionable quality insights and drive ...

New

kgs

UAC Analyst (Sr)

Nashville, TN · On-site

$85K - $112K/yr

The Senior Data Analyst will serve as the analytical lead for the Nashville IT Call Center program ... and customer feedback analysis processes that provide actionable quality insights and drive ...

kgs

UAC Analyst (Sr)

Nashville, TN

$85K - $112K/yr

The Senior Data Analyst will serve as the analytical lead for the Nashville IT Call Center program ... and customer feedback analysis processes that provide actionable quality insights and drive ...

Koniag, Inc.

UAC Analyst (Sr)

Nashville, TN · On-site

$85K - $112K/yr

The Senior Data Analyst will serve as the analytical lead for the Nashville IT Call Center program ... and customer feedback analysis processes that provide actionable quality insights and drive ...

QHC ARM Shared Services

Senior Data Analyst

Brentwood, TN · Remote

$81K - $102K/yr

The RCM Senior Data Analyst supports the Revenue Cycle Management Analytics team by providing reporting, analysis, and data insights that help improve operational and financial performance. This role ...

Posted today

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All JobsCustomer Insight Analyst JobsSenior Customer Insight Analyst JobsSenior Customer Insight Analyst Jobs in Tennessee

Senior Customer Insight Analyst information

See Tennessee salary details

$44K

$93.1K

$118.4K

How much do senior customer insight analyst jobs pay per year?

As of Aug 19, 2026, the average yearly pay for senior customer insight analyst in Tennessee is $93,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,900.00 and $105,700.00 per year, depending on experience, location, and employer.

What does a senior customer insight analyst do?

A Senior Customer Insight Analyst is responsible for analyzing customer data to identify trends, behaviors, and preferences. They use advanced analytical techniques to transform raw data into actionable insights that help businesses make informed decisions about products, services, and marketing strategies. Their work often involves collaborating with various departments to provide recommendations that improve customer experience and drive business growth. Senior analysts typically lead projects, mentor junior team members, and present findings to stakeholders.

What are the key skills and qualifications needed to thrive as a senior customer insight analyst?

To thrive as a Senior Customer Insight Analyst, you need strong analytical skills, proficiency in statistical analysis, and a background in marketing, business, or a related field. Familiarity with data visualization tools (such as Tableau or Power BI), statistical software (like SPSS or R), and CRM systems is typically required. Exceptional communication, critical thinking, and stakeholder management skills help translate complex data into actionable business insights. These capabilities are essential for driving data-informed decision-making and delivering customer-focused strategies that support organizational growth.

How does a senior customer insight analyst typically collaborate with other departments to drive business decisions?

A Senior Customer Insight Analyst frequently works cross-functionally with marketing, product, and sales teams to translate data-driven insights into actionable strategies. They often participate in meetings to present findings, clarify complex data trends, and recommend evidence-based solutions to improve customer experience and business outcomes. Close collaboration ensures that insights are aligned with organizational goals and that initiatives based on these insights are effectively implemented. This collaborative environment is key to ensuring that customer insights directly inform business decisions and drive measurable impact.

What are popular job titles related to Senior Customer Insight Analyst jobs in Tennessee?

For Senior Customer Insight Analyst jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Senior Customer Insight Analyst jobs in Tennessee look for?

The top searched job categories for Senior Customer Insight Analyst jobs in Tennessee are:

What cities in Tennessee are hiring for Senior Customer Insight Analyst jobs?

Cities in Tennessee with the most Senior Customer Insight Analyst job openings:

Senior Customer Insight Analyst jobs near you
Infographic showing various Senior Customer Insight Analyst job openings in Tennessee as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $93,055 per year, or $44.7 per hour.

Sr Advisor - Marketing Research & Insights (Memphis, TN or Remote in USA)

American Lebanese Syrian Associated Charities

Memphis, TN • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

At ALSAC you do more than make a living; you make a difference.
We like people who are different...because we're different, too. As one of the world's most iconic and respected nonprofits, we know what it's like to stand out. That's why we're looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®
Job Description
As a Senior Advisor, Marketing Insights, you will lead high-impact primary research initiatives that inform marketing, brand, communications, and fundraising strategies. This role combines advanced market research expertise, strategic consulting, storytelling, and project leadership to translate data into actionable insights for executive leadership and key business partners.
You will oversee the full research lifecycle, from study design and vendor management to analysis, reporting, and recommendations, while serving as a trusted advisor across the organization.
The Marketing Insights Center of Excellence (MICOE) serves as a strategic partner to enterprise stakeholders, delivering consumer and donor insights that strengthen brand relevance, deepen audience engagement, and drive organizational growth.
Key Responsibilities
  • Lead the design, execution, analysis, and reporting of complex qualitative and quantitative market research studies.
  • Manage multiple high-priority research initiatives that support brand, fundraising, marketing, communications, and audience growth strategies.
  • Develop and oversee strategic research programs, including:
    • Brand health tracking
    • Audience segmentation
    • Creative, concept, and message testing
    • Donor and consumer behavior studies
  • Present research findings and strategic recommendations to Executive Leadership, senior stakeholders, and Board-level audiences.
  • Partner with internal teams to identify business challenges and develop research approaches that inform decision-making.
  • Serve as an internal subject matter expert on survey design, sampling methodologies, panel management, weighting techniques, and advanced analytics.
  • Integrate insights from multiple data sources to develop comprehensive business recommendations and future research roadmaps.
  • Apply advanced research methodologies including conjoint analysis, choice-based conjoint, MaxDiff, ethnography, online communities, usability testing, and emotion-based research techniques.
  • Leverage statistical tools such as SPSS and explore emerging applications of AI and machine learning to enhance research capabilities.
  • Monitor cultural, consumer, and economic trends to identify opportunities and inform long-term business strategy.
  • Create compelling executive-level presentations that translate complex data into actionable and engaging business stories.
  • Build and maintain strong partnerships with research vendors, agencies, and internal stakeholders.
  • Support budget planning, vendor management, invoice processing, and project cost reconciliation.
  • Mentor team members and contribute to talent development, succession planning, and research best practices across the organization.

Required Qualifications
  • Master's degree in Marketing Research, Business Administration, Statistics, Data Science, Marketing, or a related field, or the equivalent.
  • 12+ years of progressive experience in market research, consumer insights, analytics, or a related insights function.
  • Advanced expertise in qualitative and quantitative research methodologies, including segmentation, tracking studies, concept testing, and brand equity research.
  • Strong analytical skills with experience using SPSS or comparable statistical analysis software.
  • Demonstrated experience translating complex research findings into clear business recommendations for senior executives.
  • Proven ability to lead enterprise-wide research initiatives and manage multiple projects simultaneously.
  • Exceptional communication, presentation, stakeholder management, and consulting skills.
  • Strong project management skills with experience managing external research partners and agencies.

Preferred Qualifications
  • Experience applying AI and machine learning solutions within research, analytics, or insight generation.
  • Experience supporting nonprofit, fundraising, healthcare, or mission-driven organizations.
  • Knowledge of advanced methodologies including conjoint analysis, MaxDiff, behavioral science, ethnography, and customer experience research.

Benefits & Perks
The following Benefits & Perks apply toFull-Time Roles Only
We're dedicated to ensuring children and their families have every opportunity to enjoy life's special moments. We're also committed to giving our staff excellent benefits so they can do the same.
  • Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
  • 401K Retirement Plan with 7% Employer Contribution
  • Exceptional Paid Time Off
  • Maternity / Paternity Leave
  • Infertility Treatment Program
  • Adoption Assistance
  • Education Assistance
  • Enterprise Learning and Development
  • And more

ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.

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