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Assistant Shopify Customer Service Jobs in Tennessee

HRS Talent Solutions

Customer Service Assistant

Memphis, TN · On-site

$15.50 - $21.25/hr

About the job Customer Service Assistant Customer Service Assistant Entry-Level Customer Support & Service Coordination Role About the Role We are currently hiring for a Customer Service Assistant ...

Alphabe Insight

Customer Service Assistant

Nashville, TN · On-site

$47K - $51K/yr

Customer Service Assistant At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships.

New

Nooga Paws

customer service

Chattanooga, TN

$15/hr

Team player with a willingness to learn Responsibilities: * Assist customers in person, by phone, and through email * Answer questions about services and schedules * Process orders and customer ...

Dollar Tree

customer service

Memphis, TN · On-site

$14 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

MAHLE

Customer Service

Murfreesboro, TN

$14.50 - $19.75/hr

As a Customer Service you will be doing the communication, follow ups and looking at EDI to ... EDI transactions. * Assist with returnable dunnage issues and process customer returns.

Dollartree

customer service

Memphis, TN · On-site

$14 - $19.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

MAHLE

Customer Service

Murfreesboro, TN · On-site

$14.50 - $19.75/hr

As a Customer Service you will be doing the communication, follow ups and looking at EDI to ... EDI transactions. * Assist with returnable dunnage issues and process customer returns.

Mahle Inc.

Customer Service

Murfreesboro, TN · On-site

$14 - $19.25/hr

As a Customer Service you will be doing the communication, follow ups and looking at EDI to ... EDI transactions. * Assist with returnable dunnage issues and process customer returns.

Westrock

Sr. Asst, Customer Service

Murfreesboro, TN · On-site

$17 - $23.50/hr

General Information Job ID ATR61637 Posting Job Title Sr. Asst, Customer Service Locations TN Murfreesboro Employment Type Full Time Date Posted 31-Jul-2026 Relocation Support No Description ...

Smurfit Westrock

Sr. Asst, Customer Service

Murfreesboro, TN · On-site

$17 - $23.50/hr

General Information Job ID ATR61637 Posting Job Title Sr. Asst, Customer Service Locations TN Murfreesboro Employment Type Full Time Date Posted 31-Jul-2026 Relocation Support No Description ...

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Assistant Shopify Customer Service information

How does an Assistant Shopify Customer Service typically collaborate with other departments to resolve customer issues?

As an Assistant Shopify Customer Service representative, you will frequently work with teams such as fulfillment, inventory management, and technical support to address and resolve customer concerns. For instance, if a customer reports a shipping issue, you may need to coordinate with the warehouse or logistics team. Similarly, for technical problems with a Shopify storefront, you might escalate tickets to IT or development teams. Effective communication and teamwork are essential, as you act as a liaison to ensure customers receive timely and accurate solutions.

What is the difference between Assistant Shopify Customer Service vs Shopify Customer Support Specialist?

AspectAssistant Shopify Customer ServiceShopify Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic familiarity with ShopifySimilar; often requires experience with Shopify platforms
Work EnvironmentOnline, remote customer service teamsOnline, remote support teams, sometimes in call centers
Industry UsageRetail, e-commerce stores using ShopifySame; e-commerce businesses on Shopify platform
Search & Comparison IntentYes; often compared for entry-level support rolesYes; more specialized support roles in Shopify

Both roles involve assisting Shopify store customers, but the Assistant Shopify Customer Service typically handles basic inquiries and support tasks, while the Shopify Customer Support Specialist may handle more complex issues and technical support. The roles are similar in credentials and work environment, often overlapping in e-commerce settings.

What are the key skills and qualifications needed to thrive as an Assistant Shopify Customer Service?

To thrive as an Assistant Shopify Customer Service representative, you need a strong understanding of e-commerce processes, Shopify platform experience, and customer support expertise, often backed by prior service roles or relevant training. Familiarity with customer relationship management (CRM) systems, helpdesk tools like Zendesk, and basic troubleshooting of Shopify apps is typically required. Strong communication, patience, problem-solving, and a customer-first attitude are essential soft skills for this position. These abilities ensure timely and effective resolution of customer issues, contributing to customer satisfaction and business success.

What is an Assistant Shopify Customer Service?

Assistant Shopify Customer Service representatives are professionals who support customers using Shopify, an e-commerce platform. They assist customers with account setup, troubleshooting, order management, payment issues, and general inquiries via email, chat, or phone. Their goal is to ensure a positive customer experience and help merchants resolve any problems quickly. They may also provide guidance on Shopify features and best practices. Good communication skills and familiarity with the Shopify platform are essential for this role.
What are the most commonly searched types of Shopify Customer Service jobs in Tennessee? The most popular types of Shopify Customer Service jobs in Tennessee are:
What are popular job titles related to Assistant Shopify Customer Service jobs in Tennessee? For Assistant Shopify Customer Service jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Assistant Shopify Customer Service jobs in Tennessee look for? The top searched job categories for Assistant Shopify Customer Service jobs in Tennessee are:
Assistant Shopify Customer Service jobs near you
Infographic showing various Assistant Shopify Customer Service job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 2% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Customer Service Assistant

HRS Talent Solutions

Memphis, TN • On-site

$15.50 - $21.25/hr

Other

Re-posted 11 days ago

Job description

About the job Customer Service Assistant
Customer Service Assistant
Entry-Level Customer Support & Service Coordination Role
About the Role
We are currently hiring for a Customer Service Assistant position for individuals who are professional, dependable, and able to support day-to-day customer service activity through strong communication, organization, and follow-through. This role is well suited to someone who can help maintain a positive customer experience, respond to routine inquiries, and support service-related tasks in a professional office environment.
The position includes a combination of customer communication, service coordination, record updates, issue tracking, internal follow-up, and general support for customer service workflows. The right candidate will be comfortable helping customers, maintaining accurate information, and supporting a team through consistent and organized daily service tasks.
This is a strong opportunity for applicants who want to build experience in customer support, service coordination, and office-based client communication. There is also room to grow over time for candidates who demonstrate reliability, professionalism, and strong overall performance.
Key Responsibilities

  • Provide day-to-day support for customer service activities and routine service requests
  • Respond to customer inquiries in a professional and timely manner
  • Maintain and update customer information in internal systems and records
  • Help track service issues, follow-up items, and customer communication
  • Support coordination between customers and internal team members as needed
  • Assist with service-related documents, updates, and routine administrative tasks
  • Help maintain accurate records and organized customer support workflows
  • Contribute to a professional, responsive, and service-focused work environment
Requirements
  • Reliable transportation to and from the workplace, if required
  • Strong communication skills and professional customer-facing manner
  • Ability to stay organized and manage routine support tasks consistently
  • Professional attitude and dependable work habits
  • Ability to follow established service processes and handle information accurately
Preferred Skills
  • Previous experience in customer service, office support, administration, or front-line client support is an asset
  • Comfortable using email, spreadsheets, documents, and internal systems
  • Clear written and verbal communication
  • Strong time management and ability to stay organized throughout the day
  • Ability to handle recurring support tasks with accuracy and professionalism
  • Team-oriented, dependable, and service-focused approach to daily work

Compensation and Growth
This position offers a competitive starting wage based on experience, qualifications, and overall fit. There is also room for growth over time for candidates who show strong performance, reliability, and the ability to take on additional responsibilities.
Apply
If you are interested in a Customer Service Assistant position and can provide professional, organized, and dependable support in a customer-focused environment, we encourage you to apply.

Apply