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Assistant Shopify Customer Service Jobs in Tennessee

Domino's Franchise

Customer Service Rep

Memphis, TN · On-site

$14.25 - $19.50/hr

Assistant Manager / General Manager FLSA Status: Non-Exempt Location: Store Level Position Summary A Customer Service Representative (CSR) plays a key role in delivering exceptional customer ...

Domino's Franchise

Customer Service Rep5448

Memphis, TN · On-site

$14.25 - $19.50/hr

Assistant Manager / General Manager FLSA Status: Non-Exempt Location: Store Level Position Summary A Customer Service Representative (CSR) plays a key role in delivering exceptional customer ...

McNail Insurance Agency, Inc.

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Customer Service Representative

Milan, TN · On-site

$14 - $16/hr

Pay * $14-$16 per hour * Full-time, in-office position Responsibilities * Assist customers with questions and general service needs * Answer phone calls and respond to customer inquiries * Provide ...

AtWork!

CSR

Knoxville, TN · On-site

$16/hr

Customer Service Representative (Csr) We are a small, community-focused financial institution in ... Greet and assist customers over the phone, and via email * Process transactions and account ...

McNail Insurance Agency, Inc.

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Customer Service Representative

Milan, TN · On-site

$14 - $16/hr

Pay * $14-$16 per hour * Full-time, in-office position Responsibilities * Assist customers with questions and general service needs * Answer phone calls and respond to customer inquiries * Provide ...

McNail Insurance Agency, Inc.

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Customer Service Representative

Jackson, TN · On-site

$14 - $16/hr

Pay * $14-$16 per hour * Full-time, in-office position Responsibilities * Assist customers with questions and general service needs * Answer phone calls and respond to customer inquiries * Provide ...

McNail Insurance Agency, Inc.

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Customer Service Representative

Bells, TN · On-site

$14 - $16/hr

Pay * $14-$16 per hour * Full-time, in-office position Responsibilities * Assist customers with questions and general service needs * Answer phone calls and respond to customer inquiries * Provide ...

McNail Insurance Agency, Inc.

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Customer Service Representative

Bells, TN · On-site

$14 - $16/hr

Pay * $14-$16 per hour * Full-time, in-office position Responsibilities * Assist customers with questions and general service needs * Answer phone calls and respond to customer inquiries * Provide ...

McNail Insurance Agency, Inc.

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Customer Service Representative

Jackson, TN · On-site

$14 - $16/hr

Pay * $14-$16 per hour * Full-time, in-office position Responsibilities * Assist customers with questions and general service needs * Answer phone calls and respond to customer inquiries * Provide ...

Hays

Customer Service Representative

Nashville, TN · On-site

$15.50 - $21/hr

We provide support to the Firm's Financial Advisors and assistants and external clients. As a customer service representative, you'll play an important role in providing excellent service to our ...

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All JobsShopify Customer Service JobsAssistant Shopify Customer Service JobsAssistant Shopify Customer Service Jobs in Tennessee

Assistant Shopify Customer Service information

What is an Assistant Shopify Customer Service?

Assistant Shopify Customer Service representatives are professionals who support customers using Shopify, an e-commerce platform. They assist customers with account setup, troubleshooting, order management, payment issues, and general inquiries via email, chat, or phone. Their goal is to ensure a positive customer experience and help merchants resolve any problems quickly. They may also provide guidance on Shopify features and best practices. Good communication skills and familiarity with the Shopify platform are essential for this role.

What are the key skills and qualifications needed to thrive as an Assistant Shopify Customer Service?

To thrive as an Assistant Shopify Customer Service representative, you need a strong understanding of e-commerce processes, Shopify platform experience, and customer support expertise, often backed by prior service roles or relevant training. Familiarity with customer relationship management (CRM) systems, helpdesk tools like Zendesk, and basic troubleshooting of Shopify apps is typically required. Strong communication, patience, problem-solving, and a customer-first attitude are essential soft skills for this position. These abilities ensure timely and effective resolution of customer issues, contributing to customer satisfaction and business success.

How does an Assistant Shopify Customer Service typically collaborate with other departments to resolve customer issues?

As an Assistant Shopify Customer Service representative, you will frequently work with teams such as fulfillment, inventory management, and technical support to address and resolve customer concerns. For instance, if a customer reports a shipping issue, you may need to coordinate with the warehouse or logistics team. Similarly, for technical problems with a Shopify storefront, you might escalate tickets to IT or development teams. Effective communication and teamwork are essential, as you act as a liaison to ensure customers receive timely and accurate solutions.

What is the difference between Assistant Shopify Customer Service vs Shopify Customer Support Specialist?

AspectAssistant Shopify Customer ServiceShopify Customer Support Specialist
CredentialsHigh school diploma or equivalent; basic familiarity with ShopifySimilar; often requires experience with Shopify platforms
Work EnvironmentOnline, remote customer service teamsOnline, remote support teams, sometimes in call centers
Industry UsageRetail, e-commerce stores using ShopifySame; e-commerce businesses on Shopify platform
Search & Comparison IntentYes; often compared for entry-level support rolesYes; more specialized support roles in Shopify

Both roles involve assisting Shopify store customers, but the Assistant Shopify Customer Service typically handles basic inquiries and support tasks, while the Shopify Customer Support Specialist may handle more complex issues and technical support. The roles are similar in credentials and work environment, often overlapping in e-commerce settings.

What are the most commonly searched types of Shopify Customer Service jobs in Tennessee?

The most popular types of Shopify Customer Service jobs in Tennessee are:

What are popular job titles related to Assistant Shopify Customer Service jobs in Tennessee?

For Assistant Shopify Customer Service jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Assistant Shopify Customer Service jobs in Tennessee look for?

The top searched job categories for Assistant Shopify Customer Service jobs in Tennessee are:

Assistant Shopify Customer Service jobs near you
Infographic showing various Assistant Shopify Customer Service job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 2% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Customer Service Representative (CSR 1)

Kinsmith Finance

Maryville, TN • On-site

$12 - $13/hr

Full-time

PTO

Re-posted 13 days ago

Job description

Description
Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, you'll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do
  • Greet and assist customers in person and by phone
  • Process loan applications and payments
  • Answer questions about accounts and loan options
  • Work with customers to find solutions if they become past due
  • Maintain accurate customer records
  • Work with your team to meet branch goals

What We're Looking For
  • Strong people and communication skills
  • Dependable and organized
  • Positive attitude and strong work ethic
  • Customer service or retail experience preferred

Why Work at Kinsmith
  • Monthly performance bonuses up to $1300
  • Paid training
  • Paid time off
  • Opportunities for promotion

Many of our managers started as Customer Service Representatives.
Qualified applicants should have:
  • Strong communication, organizational, and problem-solving skills.
  • Prior Finance, Retail, or Sales experience.
  • Ability to work beyond our standard weekday hours if necessary to meet business goals.
  • Basic Computer Proficiency
  • High school diploma or equivalent
  • Valid driver's license, reliable personal transportation

Apply