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Customer Service Jobs in Tennessee (NOW HIRING)

Customer Service

Nashville, TN · On-site

$45K - $65K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

Part-Time Customer Service Associate - Nooga Paws Join the Nooga Paws Team! Do you love animals and enjoy working with people? Nooga Paws is looking for a friendly, dependable, and hardworking ...

Customer Service

Arlington, TN · On-site

$14.25 - $19.25/hr

Customer Service Job Duties: Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with ...

Customer Service

Arlington, TN · On-site

$14.25 - $19.25/hr

Customer Service Job Duties: Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with ...

Customer Service

Piney Flats, TN · On-site

$60K - $70K/yr

The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general sales information and product requirements, pricing, delivery coordination, and more. They are most ...

Customer Service

Piney Flats, TN · On-site

$60K - $70K/yr

The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general sales information and product requirements, pricing, delivery coordination, and more. They are most ...

Customer Service

Lawrenceburg, TN · On-site

$15 - $20.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

customer service

Memphis, TN · On-site

$14 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

customer service

Germantown, TN · On-site

$13 - $18/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

customer service

Germantown, TN · On-site

$13 - $18/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service

Sevierville, TN · On-site

$13.50 - $18.50/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

customer service

Bartlett, TN · On-site

$12.50 - $17.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

customer service

Bartlett, TN · On-site

$12.50 - $17.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Customer Service

Livingston, TN

$12.75 - $17.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...

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Customer Service information

See Tennessee salary details

$8

$17

$24

How much do customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for customer service in Tennessee is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, patience to handle difficult situations calmly, empathy to understand customer needs, and active listening to accurately respond to inquiries. These skills help ensure positive customer experiences and are often complemented by familiarity with customer service tools and protocols.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is an example of a customer service job?

An example of a customer service job is a customer service representative, who interacts with customers to address inquiries, resolve issues, and provide information about products or services. These roles often require good communication skills and may involve working in call centers, retail stores, or online support environments.

What are good paying customer service jobs?

Customer service jobs that tend to offer higher pay include roles such as customer service managers, technical support specialists, and account managers, often requiring relevant experience or specialized skills. These positions may also involve working in industries like technology, finance, or healthcare, where higher compensation is common. Advanced certifications or bilingual abilities can further increase earning potential.
What are the most commonly searched types of Customer Service jobs in Tennessee? The most popular types of Customer Service jobs in Tennessee are:
What cities in Tennessee are hiring for Customer Service jobs? Cities in Tennessee with the most Customer Service job openings:
Infographic showing various Customer Service job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,486 per year, or $17.1 per hour.

$15.50 - $21/hr

Full-time

Posted 10 days ago


Job description

Kahlua Bay, located in Nashville TN, invites applications for a full-time Customer Service Representative. This position is responsible for providing excellent customer and sales support, resolving inquiries, and ensuring customer satisfaction through effective communication and problem-solving.Essential Duties and Responsibilities:Respond to all inquiries via phone, or in-person in a timely and professional mannerProvide accurate information about products and servicesCoordinate with warehouse, sales, shipping, and inventory teams to ensure order accuracy and timely fulfillmentResolve customer complaints and issues efficiently, escalating when necessaryMaintain records of customer interactions and transactionsProcess orders, forms and requestsCollaborate with other departments to address customer needsPerforms other related duties as assignedREQUIRED SKILLS AND QUALIFICATIONS:Detailed-oriented individual who strives for accuracy, excellent verbal and written communication, excellent math and negotiation skills, collaborative and supportive with positive energy and a can-do attitude Customer service orientated, strong interdepartmental and cross-departmental communicationsProblem solver, inquisitive and self-motivatedKnowledge of Microsoft Office SoftwareOrganizes effectively and efficiently, ability to find voids within product offeringDemonstrates the ability to maintain stable performance under stressful conditions and order deadlines, ability to multi-taskPhysical Requirements:The physical requirements are within the general range of an office position. The job requires extensive wrist and hand movements for computer tasks, and a certain amount of stooping, bending, carrying, kneeling, walking, and moving bulky packages and boxes of heavy materials potentially weighing up to 50lbs

The job may require unusual or irregular work hours. All individuals are required to be able to perform these movements without significant risk of injury to themselves or others, or to otherwise demonstrate or explain how they can perform the essential functions of the job.