ZipRecruiter

Log In

1

Senior Customer Insight Analyst Jobs in Wisconsin

Schneider

Senior Customer Service Representative

Green Bay, WI

$18.75 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Customer Service Representative Work model:On-Site Location:Green Bay, WI, USA Shift:First ... Use reports, dashboards, and technology to analyze service issues and trends to determine solutions.

Schneider

Senior Customer Service Representative

Green Bay, WI · On-site

$18.75 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Customer Service Representative Work model:On-Site Location:Green Bay, WI, USA Shift:First ... Use reports, dashboards, and technology to analyze service issues and trends to determine solutions.

Genesys

  • Medical

  • Dental

  • Vision

  • Retirement

Senior Customer Success Manager United States Role Overview: Shape and scale how Customer Success ... Strong analytical background with experience interpreting data and driving insights from customer ...

Schneider

Senior Customer Service Representative

Green Bay, WI · On-site

$18.75 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Customer Service Representative Work model:On-Site Location:Green Bay, WI, USA Shift:First ... Use reports, dashboards, and technology to analyze service issues and trends to determine solutions.

1872 Consulting

Voice of the Customer (VOC) Analyst

Oostburg, WI · On-site

$70/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Insights & Analytics: Identify trends, pain points, and improvement opportunities through data analysis. * Survey Deployment: Design and execute surveys that align with business objectives.

Uline

Senior Customer Operations Manager

Kenosha, WI

  • Medical

  • Retirement

  • PTO

Senior Customer Operations Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ... Guide leaders in analyzing department results for trends and improvement opportunities. * Track and ...

ULINE

Senior Customer Operations Manager

Pleasant Prairie, WI · On-site

  • Medical

  • Retirement

  • PTO

Senior Customer Operations Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ... Guide leaders in analyzing department results for trends and improvement opportunities. * Track and ...

ULINE

Senior Customer Operations Manager

Kenosha, WI

  • Medical

  • Retirement

  • PTO

Senior Customer Operations Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ... Guide leaders in analyzing department results for trends and improvement opportunities. * Track and ...

ULINE

Senior Customer Operations Manager

Milwaukee, WI

  • Medical

  • Retirement

  • PTO

Senior Customer Operations Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ... Guide leaders in analyzing department results for trends and improvement opportunities. * Track and ...

ULINE

Senior Customer Operations Manager

Kenosha, WI · On-site

  • Medical

  • Retirement

  • PTO

Senior Customer Operations Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ... Guide leaders in analyzing department results for trends and improvement opportunities. * Track and ...

Uline

Senior Customer Operations Manager

Kenosha, WI

  • Medical

  • Retirement

  • PTO

Senior Customer Operations Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ... Guide leaders in analyzing department results for trends and improvement opportunities. * Track and ...

ULINE

Senior Customer Operations Manager

Kenosha, WI · On-site

  • Medical

  • Retirement

  • PTO

Senior Customer Operations Manager Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly ... Guide leaders in analyzing department results for trends and improvement opportunities. * Track and ...

Tri City National Bank

Senior Data Analyst

Oak Creek, WI

$82K - $103K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Senior Data Analyst will transform complex data into actionable insights that drive sales ... Oversee end-to-end analytics delivery, including sales analytics, customer insights, product ...

Posted today

Mgic Investment

Senior Customer Trainer

Milwaukee, WI · On-site

$87K - $149K/yr

  • Retirement

  • PTO

Every position is critical to our company's success - from the analytical to the technical; from ... The customer-facing roles to behind-the-scenes experts, we're all part of one team. We're an ...

Generac

Senior Customer Quality Engineer

Sussex, WI · On-site

$86K - $117K/yr

The Senior Customer Quality Engineer collaborates with cross-functional teams to keep product ... Analyze component failure rates and provide Manufacturing, Supplier Quality and Engineering with ...

Generac

Senior Customer Quality Engineer

Oshkosh, WI

$86K - $117K/yr

The Senior Customer Quality Engineer collaborates with cross-functional teams to keep product ... Analyze component failure rates and provide Manufacturing, Supplier Quality and Engineering with ...

next page

Showing results 1-20

All JobsCustomer Insight Analyst JobsSenior Customer Insight Analyst JobsSenior Customer Insight Analyst Jobs in Wisconsin

Senior Customer Insight Analyst information

See Wisconsin salary details

$49K

$103.5K

$131.7K

How much do senior customer insight analyst jobs pay per year?

As of Aug 14, 2026, the average yearly pay for senior customer insight analyst in Wisconsin is $103,486.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,800.00 and $117,600.00 per year, depending on experience, location, and employer.

How does a senior customer insight analyst typically collaborate with other departments to drive business decisions?

A Senior Customer Insight Analyst frequently works cross-functionally with marketing, product, and sales teams to translate data-driven insights into actionable strategies. They often participate in meetings to present findings, clarify complex data trends, and recommend evidence-based solutions to improve customer experience and business outcomes. Close collaboration ensures that insights are aligned with organizational goals and that initiatives based on these insights are effectively implemented. This collaborative environment is key to ensuring that customer insights directly inform business decisions and drive measurable impact.

What does a senior customer insight analyst do?

A Senior Customer Insight Analyst is responsible for analyzing customer data to identify trends, behaviors, and preferences. They use advanced analytical techniques to transform raw data into actionable insights that help businesses make informed decisions about products, services, and marketing strategies. Their work often involves collaborating with various departments to provide recommendations that improve customer experience and drive business growth. Senior analysts typically lead projects, mentor junior team members, and present findings to stakeholders.

What are the key skills and qualifications needed to thrive as a senior customer insight analyst?

To thrive as a Senior Customer Insight Analyst, you need strong analytical skills, proficiency in statistical analysis, and a background in marketing, business, or a related field. Familiarity with data visualization tools (such as Tableau or Power BI), statistical software (like SPSS or R), and CRM systems is typically required. Exceptional communication, critical thinking, and stakeholder management skills help translate complex data into actionable business insights. These capabilities are essential for driving data-informed decision-making and delivering customer-focused strategies that support organizational growth.

What are popular job titles related to Senior Customer Insight Analyst jobs in Wisconsin?

For Senior Customer Insight Analyst jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Senior Customer Insight Analyst jobs in Wisconsin look for?

The top searched job categories for Senior Customer Insight Analyst jobs in Wisconsin are:

What cities in Wisconsin are hiring for Senior Customer Insight Analyst jobs?

Cities in Wisconsin with the most Senior Customer Insight Analyst job openings:

Senior Customer Insight Analyst jobs near you
Infographic showing various Senior Customer Insight Analyst job openings in Wisconsin as of June 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 61% Full Time, 14% Part Time, and 21% Contract. Highlights an 80% Physical, 8% Hybrid, and 12% Remote job distribution, with an average salary of $103,486 per year, or $49.8 per hour.

Senior Customer Service Representative

Schneider

Green Bay, WI

$18.75 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Schneider National rating

7.7

Company rating: 7.7 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

108th of 362 rated logistics

Job description

Senior Customer Service Representative
Work model:On-Site
Location:Green Bay, WI, USA
Shift:First shift
Job level:Individual Contributor
Schedule:Full time; Monday - Friday 7:00 a.m. - 4:00 p.m.
Apply now
Get job alerts

Job overview:

Schneider is seeking a Senior Customer Service Representative in Green Bay. The Senior Customer Service Rep will process and monitor customer orders, manage relationships, coordinate freight solicitation, and negotiate market rates.

Responsibilities:

  • Monitor customer freight and proactively identify potential issues to improve efficiency.
  • Recommend adjustments as freight volumes fluctuate.
  • Use reports, dashboards, and technology to analyze service issues and trends to determine solutions.
  • Collaborate with leaders, teams, and customers.
  • Maintain and develop customer relationships.

Skills and qualifications:

  • Have a high school diploma or GED.
  • 1 to 2 years of customer service experience preferred.
  • Ability to manage multiple priorities.

  • Strong written and oral communication skills.

Pay and benefits:

  • Medical, dental and vision insurance.
  • Company-paid life insurance.
  • 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program where you can earn above and beyond your base pay.
  • Tuition reimbursement.
  • See full list of customer service benefits.

Schneider's inclusive culture

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.

Job ID: 262003

Apply now
Search other opportunities

What Schneider National employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply