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Customer Service Assistant Jobs in Wisconsin (NOW HIRING)

Roehl Transport

Customer Service Assistant

Marshfield, WI · On-site

$17.25 - $23.75/hr

As a Customer Service Assistant with Roehl Transport, you play a key part in our mission of delivering "confidence and satisfaction" to our customers. In this position, you will: * Schedule pick-up ...

Minuteman Press West Bend

Be Seen First

Customer Service/Production Assistant

West Bend, WI · On-site

$17 - $17.50/hr

West Bend, WI 53095 Customer Service / Production Assistant Status: Part-time or Full-time Pay: Pay $17.00 - $17.50 per hour based on experience Schedule: Monday - Friday, 8:00am - 5:00pm May also ...

Bergstrom Auto

Service Assistant

Appleton, WI · On-site

$20/hr

Service Assistant Appleton Volvo Jag LR Infin AR Mas - Appleton, WI 54913 Overview Salary Range $20 ... Prior experience in customer service is a plus but not required Qualifications Our Commitment to ...

BERGSTROM AUTO

Service Assistant

Appleton, WI

$20/hr

Service Assistant Bergstrom Premier Motorcars At Bergstrom Automotive, we're proud to be Wisconsin ... Prior experience in customer service is a plus but not required Our Commitment to You At Bergstrom ...

Bergstrom Automotive

Service Assistant

Appleton, WI · On-site

$20/hr

Service Assistant Bergstrom Premier Motorcars At Bergstrom Automotive, we're proud to be Wisconsin ... Prior experience in customer service is a plus but not required Our Commitment to You At Bergstrom ...

Bergstrom Auto

Service Assistant

Freedom, WI · On-site

$20/hr

Service Assistant Bergstrom Premier Motorcars At Bergstrom Automotive, we're proud to be Wisconsin ... Prior experience in customer service is a plus but not required Our Commitment to You At Bergstrom ...

Bergstrom Automotive

Service Assistant

Middleton, WI · On-site

$17/hr

Service Assistant Bergstrom Chevrolet of Middleton At Bergstrom Automotive, we're proud to be ... Prior experience in customer service is a plus but not required. Our Commitment to You At Bergstrom ...

Bergstrom Auto

Service Assistant

Middleton, WI · On-site

$17/hr

Service Assistant Bergstrom Chevrolet of Middleton At Bergstrom Automotive, we're proud to be ... Prior experience in customer service is a plus but not required. Our Commitment to You At Bergstrom ...

BERGSTROM AUTO

Service Assistant

Middleton, WI

$17/hr

Service Assistant Bergstrom Chevrolet of Middleton At Bergstrom Automotive, we're proud to be ... Prior experience in customer service is a plus but not required. Our Commitment to You At Bergstrom ...

On-site Staffing Services

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Food Service Assistant

Madison, WI · On-site

$20/hr

Food Service Assistant (Seasonal) - Madison, WI On-Site Staffing Services is currently accepting ... Prepare and serve food in compliance with quality and safety standards to ensure customer ...

Michels Corporation

Food Service Assistant

Brownsville, WI · On-site

$16.50 - $20.75/hr

As a Food Service Assistant, you are responsible for assisting with food preparation as well as ... Prior customer service experience * Knowledge of health and safety regulations (desired) AA/EOE/M/W ...

Tesla

Service Assistant

Milwaukee, WI · On-site

$14.75 - $19.75/hr

We are seeking professional customer service experience and excellent verbal and written communication skills. If you are interested in contributing to an amazing customer experience, we want you to ...

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Customer Service Assistant information

See Wisconsin salary details

$11

$20

$28

How much do customer service assistant jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for customer service assistant in Wisconsin is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $23.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a Customer Service Assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, training, and individual coping skills.

What jobs pay 4000 a week without a degree?

Customer Service Assistants typically do not earn $4,000 a week without advanced experience or supervisory responsibilities. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or skilled trades where commissions or bonuses significantly boost income. Success in such roles usually depends on performance, skills, and experience rather than formal education alone.

What Is a Customer Service Assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by Customer Service Assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

How can I make 2000 a week working from home?

A Customer Service Assistant can increase earnings by working multiple shifts, taking on overtime, or handling high-volume accounts. Developing strong communication skills and using remote customer service tools can improve productivity and earning potential, but reaching $2000 weekly typically requires additional roles or freelance opportunities in customer support or related fields.

What is the work of a customer service assistant?

A customer service assistant helps customers by answering questions, resolving issues, and providing information about products or services. They often work in retail, call centers, or service environments, using communication skills and sometimes customer management tools to ensure a positive experience.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Wisconsin? The most popular types of Customer Service jobs in Wisconsin are:
What are popular job titles related to Customer Service Assistant jobs in Wisconsin? For Customer Service Assistant jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Wisconsin look for? The top searched job categories for Customer Service Assistant jobs in Wisconsin are:
What cities in Wisconsin are hiring for Customer Service Assistant jobs? Cities in Wisconsin with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Wisconsin as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,041 per year, or $20.2 per hour.
Customer Service Assistant

Customer Service Assistant

Roehl Transport

Marshfield, WI • On-site

$17.25 - $23.75/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 16 days ago

Roehl Transport rating

7.7

Company rating: 7.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

The Opportunity:
Now is your chance to help move America's freight as a Customer Service Assistant (CSA) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA President's Award-winning carrier!
As a Customer Service Assistant with Roehl Transport, you play a key part in our mission of delivering "confidence and satisfaction" to our customers. In this position, you will:
  • Schedule pick-up and delivery appointments for freight while taking into account factors such as customer requirements, legal transit time, and driver productivity
  • Communicate effectively with customers via telephone, email, and other forms of communication to grow and develop relationships
  • Work collaboratively with Roehl teammates to identify and resolve customer and scheduling conflicts
  • Maintain accurate notes regarding customer interactions and preferred scheduling protocols
  • Entering Customer loads with accurate information and in a timely manner
  • Managing trailer pools as needed to maintain customers' expectations
  • Using your knowledge and skills to make educated decisions
  • Ensure all loads are meeting the customers' service expectations

The Fit:
In this role, you work directly with customers, fleet managers, and your customer service team to develop business, find creative solutions and build strong relationships established on trust. As a Customer Service Assistant you will be developing your knowledge and skills in transportation to be able to advance into Customer Service Representative position.
Therefore, you must possess the following skills:
  • Effective & timely communication with a diverse audience through multiple modes
  • Creative problem-solving
  • Strategic thinking
  • Collaboration with team members
  • Strong desire to develop and learn new skills
  • Strong decision making skills based on information provided
  • Thrive in a fast pass environment
  • Strong time management skills
  • Adaptability to changing priorities

The Wage:
You will earn a competitive salary and have the opportunity to earn two monthly bonuses Additionally, you are eligible for medical, dental, 401k, profit sharing, paid time off, and tuition reimbursement if you are interested in advancing your education.
The Company:
Roehl Transport was founded by Everett Roehl in 1962 when he began providing motor carrier service with a single truck. Now, more than 60 years later, Roehl Transport is one of North America's safest trucking companies as recognized by the American Trucking Association (ATA). Roehl Transport is a 5-time recipient of the ATA President's Award, the trucking industry's highest safety honor.
At Roehl Transport, our values guide our daily interactions with each other and our customers. Each day we live our values of Safety, Driver Driven, Innovation, Unity in Diversity, Delivering Success, and Do the Right Thing. We work hard and have fun collaborating as we accomplish our goals.

What Roehl Transport employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Roehl Transport logo

About Roehl Transport

Sourced by ZipRecruiter

Roehl Transport was founded by Everett Roehl in 1962 when he began providing motor carrier service with a single truck. Sixty years later, Roehl Transport, still family-owned, has grown to one of the nation's largest, most progressive, and safest transportation and logistics companies. At Roehl Transport, our values guide our daily interactions with each other and our customers. Each day we live our values of Safety, Driver Driven, Innovation, Unity in Diversity, Delivering Success, and Do the Right Thing. We work hard and have fun collaborating as we accomplish our goals.

Industry

Trucking

Company size

1,001 - 5,000 Employees

Headquarters location

Marshfield, WI, US

Year founded

1962

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