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Virtual Customer Service Jobs in Wisconsin (NOW HIRING)

QPS

Customer Service

Racine, WI · On-site

$24 - $25/hr

Customer Service Wage: $24.00 - $25.00/hour Feeling underpaid or undervalued? This could be the ... Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and ...

QPS

Customer Service Representative

Pewaukee, WI · On-site

$22 - $27/hr

Customer Service Representative $22.00 $27.00/hr. 1st 08:00 am - 05:00 pm QPS has a great direct ... Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and ...

GUHRING INC

Customer Service

Brookfield, WI

$15 - $20.50/hr

Customer Service Representative Join the Team at Guhring Inc. Are you someone who enjoys helping customers, solving problems, and keeping things organized in a fast-paced environment? Guhring Inc. is ...

Guhring

Customer Service

Brookfield, WI · On-site

$15.25 - $20.50/hr

Full-Time/Part-Time Full-Time Shift Days Description Customer Service Representative Join the Team at Guhring Inc. Are you someone who enjoys helping customers, solving problems, and keeping things ...

Wago

Customer Service

Germantown, WI · On-site

$16.25 - $22.25/hr

Customer Service Representative WAGO Corporation is seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team. Working under the direct supervision of the ...

Co-Staff Job Board

Customer Service

Delavan, WI · On-site

$19 - $21/hr

Customer Service Representative Location: Whitewater, WI Pay: $19-$21/hr DOE Position Type: Temp-to-Hire / Direct Hire We are seeking a Customer Service Representative to join a growing team in ...

Universal Presentation Concepts

Customer Service

Madison, WI

$14.50 - $20.25/hr

The Customer Service Associate serves as the frontline and first point of contact for external customers. UPC prides themselves on excellent customer service. * It is critical that this role always ...

WAGO

Customer Service

Germantown, WI · On-site

$16.25 - $22.25/hr

Working under the direct supervision of the Customer and Order Services Manager, you will serve as the primary point of contact for our valued clients. In this role, you will handle inquiries ...

Universal Presentation Concepts

Customer Service

Madison, WI · On-site

$14.50 - $20.25/hr

The Customer Service Associate serves as the frontline and first point of contact for external customers. UPC prides themselves on excellent customer service. * It is critical that this role always ...

Universal Presentation Concepts

Customer Service

Madison, WI · On-site

$14.50 - $20.25/hr

Position SummaryThe Customer Service Associate serves as the frontline and first point of contact for external customers. UPC prides themselves on excellent customer service. It is critical that this ...

Hy-Vee, Inc.

Customer Service

Madison, WI · On-site

$16 - $22/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion ...

Hy-Vee Food Stores

Customer Service

Madison, WI · On-site

$16 - $22/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion ...

HyVee

Customer Service

Janesville, WI · On-site

$15.75 - $21.50/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion ...

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Virtual Customer Service information

See Wisconsin salary details

$10

$17

$26

How much do virtual customer service jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for virtual customer service in Wisconsin is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.46 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Wisconsin?

The most popular types of Customer Service jobs in Wisconsin are:

What are popular job titles related to Virtual Customer Service jobs in Wisconsin?

For Virtual Customer Service jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Wisconsin look for?

The top searched job categories for Virtual Customer Service jobs in Wisconsin are:

What cities in Wisconsin are hiring for Virtual Customer Service jobs?

Cities in Wisconsin with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,662 per year, or $17.1 per hour.

Inbound Virtual Customer Service Agent

Madison, WI • On-site

ACD Direct
Telecommunications • 11 - 50 employees
Learn more about ACD Directexternal

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

We\'ve been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following scripts and independently preparing for the calls you take, these types of calls should be easy for you!

Job Description

ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects.

As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project.

Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015.

If you are interested in becoming an ACD Direct Certified Agent please visit www.acddirect-ibo.com

Qualifications

Minimum 6 months formal telephone experience, preferably call center related
Moderate level of computer knowledge
Ability to work with minimal supervision
Must be able to type 40 WPM or higher
Must be self directed and self motivated
Strong listening skills
Accuracy
Efficiency
Excellent written and verbal communication skills
Previous call center experience a plus
Great Smile
Must demonstrate call control
Must be able to complete the entire certification process within 14 days of notification of acceptance.

Additional Information

We look forward to hearing from you!

Register online at www.acddirect-ibo.com

Apply