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Virtual Customer Service Jobs in Wisconsin (NOW HIRING)

QPS

Customer Service

Racine, WI · On-site

$24 - $25/hr

Customer Service Wage: $24.00 - $25.00/hour Feeling underpaid or undervalued? This could be the ... Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and ...

QPS

Customer Service Representative

Pewaukee, WI · On-site

$22 - $27/hr

Customer Service Representative $22.00 $27.00/hr. 1st 08:00 am - 05:00 pm QPS has a great direct ... Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and ...

C&W Services

Customer Service Representative

Madison, WI · On-site

$16 - $22/hr

Job Title Customer Service Representative Summary The primary responsibility of this position is to ... Camera-on participation isrequiredduring meetings and trainings, as weoperatein a fully virtual ...

Co-Staff Job Board

Customer Service

Delavan, WI · On-site

$19 - $21/hr

Customer Service Representative Location: Whitewater, WI Pay: $19-$21/hr DOE Position Type: Temp-to-Hire / Direct Hire We are seeking a Customer Service Representative to join a growing team in ...

Universal Presentation Concepts

Customer Service

Madison, WI · On-site

$14.50 - $20.25/hr

The Customer Service Associate serves as the frontline and first point of contact for external customers. UPC prides themselves on excellent customer service. * It is critical that this role always ...

Universal Presentation Concepts

Customer Service

Madison, WI · On-site

$14.50 - $20.25/hr

The Customer Service Associate serves as the frontline and first point of contact for external customers. UPC prides themselves on excellent customer service. * It is critical that this role always ...

Universal Presentation Concepts

Customer Service

Madison, WI · On-site

$14.50 - $20.25/hr

Position SummaryThe Customer Service Associate serves as the frontline and first point of contact for external customers. UPC prides themselves on excellent customer service. It is critical that this ...

Universal Presentation Concepts

Customer Service

Madison, WI · On-site

$14.50 - $20.25/hr

The Customer Service Associate serves as the frontline and first point of contact for external customers. UPC prides themselves on excellent customer service. * It is critical that this role always ...

Hy-Vee, Inc.

Customer Service

Madison, WI · On-site

$16 - $22/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry ...

HyVee

Customer Service

Madison, WI · On-site

$16 - $22/hr

Customer Service Department: Grocery FLSA : Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry ...

Kfc

Customer Service

Sheboygan, WI · On-site

$12 - $13/hr

The Customer Service is the first face that customers see when they walk through the door or the first voice they hear when they place a drive-thru order so you will set the tone for the Kfc customer ...

Amorim Cork Composites Inc

Customer Service

Trevor, WI · On-site

$16.75 - $22.25/hr

We are seeking a detail-oriented and analytical Customer Service to join our Sales Support & Operations team. In this role, you will be responsible for analyzing customer purchase orders (POs ...

Staples, Inc.

Customer Service Representative

Bloomington, WI · Remote

$15 - $20.50/hr

What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...

Staples, Inc.

Customer Service Representative

Burlington, WI · Remote

$17 - $23/hr

What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ... Experience conducting outbound calls or virtual sales conversations. The salary range represents ...

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Virtual Customer Service information

See Wisconsin salary details

$10

$17

$26

How much do virtual customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for virtual customer service in Wisconsin is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and email platforms. Many employers also prefer prior experience in customer support and a reliable internet connection. Certifications in customer service or related fields can enhance your prospects.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What are the most commonly searched types of Customer Service jobs in Wisconsin? The most popular types of Customer Service jobs in Wisconsin are:
What are popular job titles related to Virtual Customer Service jobs in Wisconsin? For Virtual Customer Service jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Service jobs in Wisconsin look for? The top searched job categories for Virtual Customer Service jobs in Wisconsin are:
What cities in Wisconsin are hiring for Virtual Customer Service jobs? Cities in Wisconsin with the most Virtual Customer Service job openings:
Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,662 per year, or $17.1 per hour.

Customer Service

QPS

Racine, WI • On-site

$24 - $25/hr

Other

Posted 7 days ago

Job description

Customer Service

Wage: $24.00 - $25.00/hour Feeling underpaid or undervalued? This could be the position that you deserve! QPS Employment Group has a great opportunity available in Customer Service at a company in Mount Pleasant, WI. This is a potential for hire position. Apply today!

Customer Service Responsibilities:

- Receive and process both domestic and international orders in company-based ERP system - Determine product availability, pricing, and delivery methods, understanding special customer requirements; checks for accuracy and completeness, and communicates with customers regularly - Work with multiple departments such as Supply Chain, Planning, Quality, and the Warehousing teams to resolve any customer issues - Field and own customer related product issues/customer service requests (CSRs) by gathering the relevant information from the customer, assigning responsible parties for the specific issue the customer needs resolution for - Develop and maintain cross-functional partnerships for all upstream and downstream teams to identify improvement opportunities and implement successful change - Update customer specific data in company-based ERP System and other systems to ensure accuracy in customer information - Field requests to appropriate teams or affiliate plants - Perform accounts receivable tasks including daily customer invoicing, collection of past due invoices, assisting accounting in rectifying customer account as needed - Participate in and complete monthly trainings as required - Submit samples and documentation requests on behalf of Sales as needed

Requirements for Customer Service:

- Bachelor's Degree or 1-2 years equivalent experience preferred - Ability to read, write and speak English and Spanish fluently; ability to speak Portuguese is a benefit - Working knowledge of logistics and manufacturing processes - Possesses working knowledge in Microsoft Office programs, SAP and Batch Master - Ability to perform conversion calculations with units of measure, money and other basic math functions as needed - Excellent interpersonal skills - Good communication skills - Ability to work effectively within a team environment and collaborate on issues - Familiarity with delivery schedules, routing, incoterms and carriers preferred - Proven lean process improvement mindset - Ability to flex and adapt to change - Food industry knowledge a plus IND012 QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the United States. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment. Hiring immediately! Why Work with QPS? - Access to sought-after positions with leading employers - Dedicated placement specialists who will guide you through every step of the job search process Best of all, our job matching and resume assistance services are 100% free to job seekers! We will never ask you to pay a fee. Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and schedule candidates efficiently. All information collected through this process is used solely for employment purposes and is handled securely in accordance with our privacy policy. We are proud to be an equal opportunity employer.

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