ZipRecruiter

Log In

1

Senior Customer Insight Analyst Jobs in Seattle, WA

MiiR Holdings, LLC

Senior Customer Program Manager

Seattle, WA · Hybrid

$132K - $132K/yr

... Analytics * Own account-level performance reporting (where available): sell-through, POS/scan data ... Translate retailer data into actionable insight for internal marketing, product development, sales ...

Microsoft

Senior Customer Opportunity Lead

Redmond, WA · On-site

$106K - $203K/yr

As the Senior Customer Opportunity Lead you help Microsoft focus on the enterprise opportunities ... Insights and Business Improvement * Analyze patterns across wins, losses, customer feedback, and ...

next page

Showing results 1-20

All JobsCustomer Insight Analyst JobsSenior Customer Insight Analyst JobsSenior Customer Insight Analyst Jobs in Seattle, WA

Senior Customer Insight Analyst information

See Seattle, WA salary details

$55.2K

$116.7K

$148.5K

How much do senior customer insight analyst jobs pay per year?

As of Jul 28, 2026, the average yearly pay for senior customer insight analyst in Seattle, WA is $116,679.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,100.00 and $132,600.00 per year, depending on experience, location, and employer.

How does a Senior Customer Insight Analyst typically collaborate with other departments to drive business decisions?

A Senior Customer Insight Analyst frequently works cross-functionally with marketing, product, and sales teams to translate data-driven insights into actionable strategies. They often participate in meetings to present findings, clarify complex data trends, and recommend evidence-based solutions to improve customer experience and business outcomes. Close collaboration ensures that insights are aligned with organizational goals and that initiatives based on these insights are effectively implemented. This collaborative environment is key to ensuring that customer insights directly inform business decisions and drive measurable impact.

What does a Senior Customer Insight Analyst do?

A Senior Customer Insight Analyst is responsible for analyzing customer data to identify trends, behaviors, and preferences. They use advanced analytical techniques to transform raw data into actionable insights that help businesses make informed decisions about products, services, and marketing strategies. Their work often involves collaborating with various departments to provide recommendations that improve customer experience and drive business growth. Senior analysts typically lead projects, mentor junior team members, and present findings to stakeholders.

What are the key skills and qualifications needed to thrive as a Senior Customer Insight Analyst, and why are they important?

To thrive as a Senior Customer Insight Analyst, you need strong analytical skills, proficiency in statistical analysis, and a background in marketing, business, or a related field. Familiarity with data visualization tools (such as Tableau or Power BI), statistical software (like SPSS or R), and CRM systems is typically required. Exceptional communication, critical thinking, and stakeholder management skills help translate complex data into actionable business insights. These capabilities are essential for driving data-informed decision-making and delivering customer-focused strategies that support organizational growth.
What are popular job titles related to Senior Customer Insight Analyst jobs in Seattle, WA? For Senior Customer Insight Analyst jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Senior Customer Insight Analyst jobs in Seattle, WA look for? The top searched job categories for Senior Customer Insight Analyst jobs in Seattle, WA are:
Senior Customer Insight Analyst jobs near you
Infographic showing various Senior Customer Insight Analyst job openings in Seattle, WA as of July 2026, with employment types broken down into 95% Full Time, and 5% Temporary. Highlights an 60% In-person, 15% Hybrid, and 25% Remote job distribution, with an average salary of $116,679 per year, or $56.1 per hour.
Senior Customer Success Manager, Consumables Private Brands

Senior Customer Success Manager, Consumables Private Brands

Amazon

Seattle, WA

$144K - $190K/yr

Full-time

Posted 5 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,018 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Shape the future of E-commerce by transforming supplier partnerships into strategic advantages for Amazon's Consumables Private Brands business. As a Senior Customer Success Manager, you'll directly influence the success of Amazon's own private brand portfolio - a global range of consumables products built to meet customers' daily needs - and play a crucial role in scaling these brands on the world's largest e-commerce platform.
Join our dynamic team as a Senior Customer Success Manager supporting strategic supplier partnerships within the Consumables Private Brands organization. In this role, you'll drive business growth, enhance supplier satisfaction, and improve customer experience through data-driven insights and collaborative relationship building

You'll work closely with Private Brand stakeholders across WW Consumables, implementing tactical plans, providing strategic guidance, and contributing to continuous improvement initiatives that create measurable impact for both vendors and customers. You have strong financial acumen, a high attention to detail, and a healthy obsession for the rapidly evolving world of consumer packaged goods and product innovation.
Key job responsibilities
Partner with private brand suppliers to develop and execute strategic business plans across marketing, merchandising, and supply chain management, with a focus on scaling selection on .com based on market trends and customer needs.
Analyze category P&L performance on a weekly and monthly basis, monitoring profitability goals and diving deep where needed to drive continuous improvement.
Build and maintain collaborative relationships while serving as the primary point of contact for private brand supplier needs, influencing stakeholders and helping them understand brand positioning, key points of difference, and target customer.
Guide suppliers through Amazon's tools, policies, and growth opportunities while partnering closely with supply chain to support operational planning, forecasting, and inventory investments.
Collaborate with cross-functional teams including Commercialization, Pricing, Instock Management, marketing, product development, finance, and transportation to deliver on net revenue and customer satisfaction goals.
Develop a thorough understanding of the Consumables market, seasonality, and global trends, continuously monitoring competitor efforts and identifying new private brand selection opportunities.
Contribute to process improvements and innovation initiatives that benefit the broader Consumables Private Brands organization
A day in the life
As a Sr. Customer Success Mgr, a typical day might include:
Collaborate with cross-functional teams to resolve supplier inquiries and implement solutions across the private brand portfolio
Review and analyze category performance data to identify growth and profitability opportunities
Develop and present strategic recommendations to suppliers and internal stakeholders
Participate in team meetings and knowledge-sharing sessions focused on private brand strategy and innovation
Manage multiple projects while maintaining high service standards across the vendor base

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

View All Amazon Jobs

Apply