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Customer Insight Analyst Jobs in Seattle, WA (NOW HIRING)

Masterworks

Fundraising Analyst

Poulsbo, WA · Remote

Primary Responsibilities Analyze Performance and Deliver Insights * Analyze fundraising performance ... Experience with CRM platforms, fundraising databases, or marketing technology platforms is a plus.

Masterworks

Fundraising Analyst

Poulsbo, WA · Remote

Primary Responsibilities Analyze Performance and Deliver Insights * Analyze fundraising performance ... Experience with CRM platforms, fundraising databases, or marketing technology platforms is a plus.

Masterworks

Fundraising Analyst

Poulsbo, WA · On-site

Primary Responsibilities Analyze Performance and Deliver Insights * Analyze fundraising performance ... Experience with CRM platforms, fundraising databases, or marketing technology platforms is a plus.

Masterworks

Fundraising Analyst

Poulsbo, WA · On-site

$75K - $95K/yr

Primary Responsibilities Analyze Performance and Deliver Insights * Analyze fundraising performance ... Experience with CRM platforms, fundraising databases, or marketing technology platforms is a plus.

SpaceX

Business Analyst (Customer Success)

Redmond, WA · On-site +1

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BUSINESS ANALYST (CUSTOMER SUCCESS) Starlink, our revolutionary satellite constellation, delivers ... This role will focus on consumer metrics and insights, conducting research and reporting to support ...

SpaceX

Business Analyst (Customer Success)

Redmond, WA · On-site

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BUSINESS ANALYST (CUSTOMER SUCCESS) Starlink, our revolutionary satellite constellation, delivers ... This role will focus on consumer metrics and insights, conducting research and reporting to support ...

CSC Generation

Senior Strategy Analyst

Seattle, WA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Build business cases, analyze company, customer, and external data, assess consumer insights and competitive benchmarks, and create key decision dashboards to support critical business decisions

CSC Generation

Senior Strategy Analyst

Seattle, WA · Hybrid

$105K - $110K/yr

Build business cases, analyze company, customer, and external data, assess consumer insights and competitive benchmarks, and create key decision dashboards to support critical business decisions

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Customer Insight Analyst information

What does a customer insight analyst do?

A Customer Insight Analyst gathers and analyzes data on customer behaviors, preferences, and feedback to help companies better understand their clients. They use various data sources such as surveys, transaction records, and digital analytics to identify trends and provide actionable recommendations. Their insights assist businesses in improving customer experience, developing targeted marketing strategies, and making informed business decisions. In essence, they bridge the gap between customer data and business strategy.

What is the difference between Customer Insight Analyst vs Market Research Analyst?

AspectCustomer Insight AnalystMarket Research Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; often certifications in data analysisBachelor's in Marketing, Business, or related field; certifications in research methods
Work EnvironmentData-driven teams within marketing or customer experience departmentsResearch firms or corporate marketing departments
Employer & Industry UsageRetail, e-commerce, finance, and service industries focusing on customer behaviorConsumer goods, advertising, and consulting firms analyzing market trends
Search & Comparison IntentUnderstanding customer behavior and preferencesAnalyzing market trends and consumer demand

The main difference is that a Customer Insight Analyst focuses on understanding customer behaviors and preferences to improve products and services, while a Market Research Analyst studies broader market trends and consumer demand to inform strategic decisions. Both roles require similar educational backgrounds and are used across various industries, but their focus areas differ.

How to become a customer insight analyst?

To become a customer insight analyst, typically a bachelor's degree in marketing, business, statistics, or a related field is required. Developing skills in data analysis, market research, and tools like Excel, SQL, or Tableau is essential. Gaining experience through internships or entry-level roles in data analysis or market research can also help build relevant expertise.

How does a customer insight analyst collaborate with other departments?

Customer Insight Analysts frequently work cross-functionally, partnering with marketing, product, and sales teams to translate customer data into actionable recommendations. They often present insights through reports or presentations, helping stakeholders understand customer behavior trends and preferences. Regular meetings and project collaborations are common, ensuring that data-driven strategies are implemented effectively and align with business objectives.

What do you need to be a customer insight analyst?

To become a customer insight analyst, candidates typically need a bachelor's degree in marketing, business, statistics, or a related field. Strong analytical skills, experience with data analysis tools like Excel, SQL, or Tableau, and the ability to interpret customer data are essential for this role.

What skills and qualifications are needed to be a customer insight analyst?

To thrive as a Customer Insight Analyst, you need strong analytical skills, a solid understanding of market research methodologies, and a relevant degree in business, statistics, or a related field. Familiarity with data analysis tools such as SQL, Excel, Tableau, and statistical software like SPSS or R is typically required. Excellent communication, critical thinking, and stakeholder management skills help translate data findings into actionable business recommendations. These abilities are essential for uncovering customer trends and driving strategic decisions that enhance business performance.

What are the most commonly searched types of Customer Insight Analyst jobs in Seattle, WA?

The most popular types of Customer Insight Analyst jobs in Seattle, WA are:

What are popular job titles related to Customer Insight Analyst jobs in Seattle, WA?

For Customer Insight Analyst jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Customer Insight Analyst jobs in Seattle, WA look for?

The top searched job categories for Customer Insight Analyst jobs in Seattle, WA are:

Customer Insight Analyst jobs near you
Infographic showing various Customer Insight Analyst job openings in Seattle, WA as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, 11% Hybrid, and 6% Remote job distribution.

Business Analyst, Worldwide Grocery, Merch Ops Business Analytics

Amazon

Seattle, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,084 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Have a passion for food? The Merchant Operations Business Analytics (MOBA) Team is looking for a Business Analyst to join our team who has a passion for solving unique problems to help us drive world class research and analysis, and invent the future of grocery with our customers.
Key job responsibilities
- Design, develop and maintain dashboards for reporting business metrics to analyze the effectiveness of omnichannel price and promotions to inform the business strategy
- Write high quality SQL code to retrieve and analyze pricing and promotions data, customer purchase behavior, customer insights data, and learn and understand a broad range of Amazon's data resources and know how, when, and which to use and which not to use.
- Convert data collected via SQL code and existing customer metric dashboards created by other Business Intelligence teams into insights including implications and recommendations that are specific and actionable across the business.
- Communicate insights using data visualization and presentations to stakeholders.
- Work on new and ambiguous business problems which have not been solved yet and offer the chance to innovate and apply novel approaches to tackle these problems.
- Stay current on best practice in analytics methodologies and trends.
About the team
The MOBA team is embedded within the larger category management team responsible for the assortment, pricing, promotion, and decisions that drive profit and loss. We interact with an array of cross functional stakeholders including technology teams, grocery scientists and economists, marketing, customer insights, and other grocery partners across Amazon. We have strong bias for action and enjoy the energetic nature of being part of Amazon's grocery vision.
BASIC QUALIFICATIONS
- 3+ years of tax, finance or a related analytical field experience
- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- 3+ years of business or financial analysis experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL
- Experience making business recommendations and influencing stakeholders
PREFERRED QUALIFICATIONS
- 5+ years of business analyst, data analyst or similar role experience
- 5+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 81,700.00 - 143,100.00 USD annually
USA, VA, Arlington - 74,300.00 - 130,100.00 USD annually
USA, WA, Seattle - 82,700.00 - 130,100.00 USD annually

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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