ZipRecruiter

Log In

1

Customer Insight Analyst Jobs in Seattle, WA (NOW HIRING)

SpaceX

Sr. Business Analyst (Customer Success)

Redmond, WA · On-site

$120K - $175K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... ANALYST (CUSTOMER SUCCESS) Starlink, our revolutionary satellite constellation, delivers low ... This role will focus on consumer metrics and insights, conducting research and reporting to support ...

SpaceX

Sr. Business Analyst (Customer Success)

Redmond, WA · On-site +1

$120K - $175K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SR. BUSINESS ANALYST (CUSTOMER SUCCESS) Starlink, our revolutionary satellite constellation ... This role will focus on consumer metrics and insights, conducting research and reporting to support ...

Weyerhauser Co

Sr New Product Portfolio Strategist

Seattle, WA · On-site

$144K - $190K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The individual contributor role connects market intelligence, customer insight, forensic data analysis, financial analysis, manufacturing realities, and go-to-market decisions across residential ...

Weyerhaeuser Company

Sr New Product Portfolio Strategist

Seattle, WA · Remote

$144K - $190K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The individual contributor role connects market intelligence, customer insight, forensic data analysis, financial analysis, manufacturing realities, and go-to-market decisions across residential ...

Hubble Network

Product Marketing Leader

Seattle, WA · On-site +1

$175K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Conduct and synthesize user research, customer interviews, and market analysis to continuously ... Not just executing playbooks, but contributing the customer insight, positioning, and messaging ...

Freshworks

Lead Customer Success Engineer

Bellevue, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Partner with Customer Success Managers and Account Managers to support expansion strategies through adoption insights and business outcome alignment. * Analyze product utilization trends and ...

Freshworks

Lead Customer Success Engineer

Bellevue, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Partner with Customer Success Managers and Account Managers to support expansion strategies through adoption insights and business outcome alignment. * Analyze product utilization trends and ...

Freshworks

Principal Customer Success Engineer

Bellevue, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Partner with Customer Success Managers and Account Managers to support expansion strategies through adoption insights and business outcome alignment. * Analyze product utilization trends and ...

Astronics

Marketing Manager (2026-120)

Kirkland, WA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Identifies customer buying motivations, value drivers, market trends, and competitive dynamics through market research, customer insight, and competitive analysis. Collaborates with cross-functional ...

Astronics

Marketing Manager (2026-120)

Kirkland, WA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Identifies customer buying motivations, value drivers, market trends, and competitive dynamics through market research, customer insight, and competitive analysis. * Collaborates with cross ...

previous pagenext page

Showing results 21-40

All JobsCustomer Insight Analyst JobsCustomer Insight Analyst Jobs in Seattle, WA

Customer Insight Analyst information

What does a customer insight analyst do?

A Customer Insight Analyst gathers and analyzes data on customer behaviors, preferences, and feedback to help companies better understand their clients. They use various data sources such as surveys, transaction records, and digital analytics to identify trends and provide actionable recommendations. Their insights assist businesses in improving customer experience, developing targeted marketing strategies, and making informed business decisions. In essence, they bridge the gap between customer data and business strategy.

What is the difference between Customer Insight Analyst vs Market Research Analyst?

AspectCustomer Insight AnalystMarket Research Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; often certifications in data analysisBachelor's in Marketing, Business, or related field; certifications in research methods
Work EnvironmentData-driven teams within marketing or customer experience departmentsResearch firms or corporate marketing departments
Employer & Industry UsageRetail, e-commerce, finance, and service industries focusing on customer behaviorConsumer goods, advertising, and consulting firms analyzing market trends
Search & Comparison IntentUnderstanding customer behavior and preferencesAnalyzing market trends and consumer demand

The main difference is that a Customer Insight Analyst focuses on understanding customer behaviors and preferences to improve products and services, while a Market Research Analyst studies broader market trends and consumer demand to inform strategic decisions. Both roles require similar educational backgrounds and are used across various industries, but their focus areas differ.

How to become a customer insight analyst?

To become a customer insight analyst, typically a bachelor's degree in marketing, business, statistics, or a related field is required. Developing skills in data analysis, market research, and tools like Excel, SQL, or Tableau is essential. Gaining experience through internships or entry-level roles in data analysis or market research can also help build relevant expertise.

How does a customer insight analyst collaborate with other departments?

Customer Insight Analysts frequently work cross-functionally, partnering with marketing, product, and sales teams to translate customer data into actionable recommendations. They often present insights through reports or presentations, helping stakeholders understand customer behavior trends and preferences. Regular meetings and project collaborations are common, ensuring that data-driven strategies are implemented effectively and align with business objectives.

What do you need to be a customer insight analyst?

To become a customer insight analyst, candidates typically need a bachelor's degree in marketing, business, statistics, or a related field. Strong analytical skills, experience with data analysis tools like Excel, SQL, or Tableau, and the ability to interpret customer data are essential for this role.

What skills and qualifications are needed to be a customer insight analyst?

To thrive as a Customer Insight Analyst, you need strong analytical skills, a solid understanding of market research methodologies, and a relevant degree in business, statistics, or a related field. Familiarity with data analysis tools such as SQL, Excel, Tableau, and statistical software like SPSS or R is typically required. Excellent communication, critical thinking, and stakeholder management skills help translate data findings into actionable business recommendations. These abilities are essential for uncovering customer trends and driving strategic decisions that enhance business performance.

What are the most commonly searched types of Customer Insight Analyst jobs in Seattle, WA?

The most popular types of Customer Insight Analyst jobs in Seattle, WA are:

What are popular job titles related to Customer Insight Analyst jobs in Seattle, WA?

For Customer Insight Analyst jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Customer Insight Analyst jobs in Seattle, WA look for?

The top searched job categories for Customer Insight Analyst jobs in Seattle, WA are:

Customer Insight Analyst jobs near you
Infographic showing various Customer Insight Analyst job openings in Seattle, WA as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, 11% Hybrid, and 6% Remote job distribution.

Sr. Business Analyst (Customer Success)

SpaceX

Redmond, WA • On-site

$120K - $175K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

SpaceX rating

8.8

Company rating: 8.8 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

15th of 72 rated aerospace companies

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
SR. BUSINESS ANALYST (CUSTOMER SUCCESS)
Starlink, our revolutionary satellite constellation, delivers low-latency broadband internet worldwide, connecting consumers in remote and underserved areas. The team drives consumer adoption and expansion by analyzing market trends, optimizing acquisition strategies, and informing pricing and retention initiatives. This role will focus on consumer metrics and insights, conducting research and reporting to support data-driven decisions that accelerate subscriber growth and enhance user value. Our ideal candidate is a proactive analyst with a blend of quantitative skills and curiosity for market dynamics, capable of turning complex data into actionable strategies for consumer growth.
RESPONSIBILITIES:
  • Perform in-depth analyses of consumer metrics, including Lifetime Value (LTV), Customer Acquisition Cost (CAC), churn rates, and cohort performance, using SQL queries and statistical methods to uncover trends and opportunities
  • Develop forecasting models for subscriber growth, revenue projections, and market penetration, incorporating external factors like competitive landscapes and economic indicators
  • Create and maintain reporting dashboards and visualizations (e.g., using Tableau, Power BI, or Looker) to track key performance indicators (KPIs) for consumer acquisition, retention, and engagement
  • Conduct market research and price analysis, evaluating elasticity, competitive pricing, and promotional impacts to recommend optimizations that drive revenue and affordability
  • Collaborate cross-functionally with marketing, product, and sales teams to integrate insights into growth strategies, including A/B testing support and scenario planning
  • Identify data gaps and work with engineering teams to improve data collection for consumer use cases, ensuring robust datasets for ongoing analysis
  • Deliver presentations and reports to stakeholders, translating technical findings into clear, business-oriented recommendations that influence decision-making
  • Support ad-hoc research projects, such as regional market assessments or emerging trends in broadband adoption, blending qualitative insights with quantitative rigor

BASIC QUALIFICATIONS:
  • Bachelor's degree
  • 5+ years of professional experience in business analytics, consulting, market research, or growth operations
  • 3+ years of experience with SQL and creating/managing dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)
  • 1+ years of experience leading projects

PREFERRED SKILLS AND EXPERIENCE:
  • Bachelor's degree in business, economics, statistics, computer science, or a related quantitative field
  • Advanced SQL skills, including complex joins, window functions, and query optimization
  • Experience with forecasting, financial metrics (e.g., LTV, CAC), or pricing analysis
  • Proficiency in statistical modeling and forecasting techniques (e.g., time-series analysis, regression in Python or R)
  • Experience with ETL processes, data pipelines, or automation scripting (e.g., Python, VBA)
  • Background in high-growth consumer tech environments, startups, or consulting firms with a focus on customer acquisition and retention
  • Strong research skills, including familiarity with market intelligence tools (e.g., surveys, competitive analysis platforms)
  • Excellent communication abilities, with a track record of presenting insights to non-technical audiences and influencing cross-functional teams
  • Project management experience, including prioritizing tasks in fast-paced settings and collaborating with diverse stakeholders

ADDITIONAL REQUIREMENTS:
  • Position may involve extended hours and weekend work as needed
  • This position may require travel between various SpaceX sites
COMPENSATION AND BENEFITS:
Pay Range:
Level 3: $120,000.00 - $175,000.00
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.
ITAR REQUIREMENTS:
  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

What SpaceX employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

SpaceX logo

About SpaceX

Sourced by ZipRecruiter

Industry

Aerospace product and parts manufacturing, data services, guided missile and space vehicle manufacturing and satellite telecommunications

Company size

1,001 - 5,000 Employees

Headquarters location

Hawthorne, CA, US

View All SpaceX Jobs

Apply