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Customer Development Manager information

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$11K

$90.4K

$185K

How much do customer development manager jobs pay per year?

As of May 31, 2026, the average yearly pay for customer development manager in the United States is $90,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $112,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What does a Customer Development Manager do?

A Customer Development Manager is responsible for building and maintaining strong relationships with clients to drive business growth. They identify customer needs, develop tailored solutions, and ensure clients receive excellent service. Their role often involves collaborating with sales, marketing, and product teams to align offerings with customer expectations. Ultimately, they aim to maximize customer satisfaction and loyalty while achieving sales targets.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

More about Customer Development Manager jobs
What cities are hiring for Customer Development Manager jobs? Cities with the most Customer Development Manager job openings:
What are the most commonly searched types of Customer Development jobs? The most popular types of Customer Development jobs are:
Who are the top companies hiring for Customer Development Manager jobs? The top employers for Customer Development Manager jobs are:
What states have the most Customer Development Manager jobs? States with the most job openings for Customer Development Manager jobs include:
Infographic showing various Customer Development Manager job openings in the United States as of May 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $90,425 per year, or $43.5 per hour.
Customer Development Manager - Costco

Customer Development Manager - Costco

Colgate-Palmolive Company

Seattle, WA

$109.60K - $137K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Colgate-Palmolive rating

5.8

Company rating: 5.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

No Relocation Assistance Offered
Job Number #173058 - Seattle, Washington, United States
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

As the Customer Development Manager on the Costco team, you will have ownership and responsibility to deliver sales objectives on volume, spending and customer execution via effective customer engagement and internal collaboration. You will formulate and execute our strategic plan, at the corporate and the divisional levels, to ensure maximum volume, profitability, and customer service. You will work with the immediate Costco team, Club team and other cross-functional touchpoints in order to develop and implement business plans with excellence. By leveraging the customer strategy, you will champion solutions that enable Colgate-Palmolive to drive growth and member engagement at Costco. You will demonstrate consumer insights associated with strong Colgate-Palmolive brand equities to drive incremental growth and strengthen the customer investment strategy that is consistent with Retail Environment strategy, brand strategy and shopper insights.

This is a fieldbased role located in the Seattle Metropolitan region. Relocation is available for this position. 

Work visa sponsorship is not available for this position.  Accordingly, all applicants must be currently authorized to work in the U.S. on a full-time basis and must not require the Company's sponsorship to continue to work legally in the United States. 

Responsibilities:

  • Identify areas of opportunity for products and programs. You develop customer strategies that incorporate consumer insights.  You maintain an awareness of competitive activity.  Critical thinking, broad business acumen and ability to effectively deal with ambiguity are important leadership attributes
  • Establish partnerships with multiple parties including internal cross-functional teams, divisional buyers and the customer merchandising team. These relationships thrive on mutual trust and integrity to achieve results and execute against strategy and goals.  You also enjoy working in a matrix environment
  • Influence the agenda through collaboration, negotiation and data-driven thought leadership. You have an understanding of the product development and commercialization process
  • Seek opportunities to improve and seek creative solutions by adapting and adjusting the strategy with the customer, revisiting objectives and gaining insights from pre and post evaluation and ROI analyses
  • Understand business trends in each account through fact-based analysis to include brand share, pricing, promotion levels, and trade class development along with understanding the effectiveness of different investment levers across the entire P&L

Required Qualifications:

  • Bachelor's Degree

  • 5+ years of experience in sales, category management role(s) or similar roles 

  • Strong experience working with data and analytical tools

  • Understanding of P&L management and good negotiation skills

  • Solid understanding and experience working with syndicated service account, loyalty data (Nielsen, IRI) 

  • Proficiency in Microsoft Office and Google Suite (i.e, Sheets, Slides, Docs)

Preferred Qualifications:

  • Experience working in consumer product goods
  • Previous experience working with Costco or in the Club retail environment


Compensation and Benefits
Salary Range $109,600.00 - $137,000.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
For additional Colgate terms and conditions, please click here.
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About Colgate-Palmolive

Sourced by ZipRecruiter

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom's of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Science Diet and Hill's Prescription Diet.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1806

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