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Customer Development Manager Jobs in Austin, TX (NOW HIRING)

Chubb

Business Development Manager

Austin, TX · On-site

JOB SUMMARY: The Business Development Manager develops relationships with insurance brokers to ... Strengthen current relationships through on-going contact and customer service * Meet management ...

Brandability

Business Development Manager

Austin, TX · On-site

Business Development Manager (BDM) Department: Sales Reports To: Regional Sales Director Position ... The BDM partners closely with an assigned Account Manager (AM) to ensure a seamless customer ...

BrandAbility

Business Development Manager

Austin, TX · On-site

Business Development Manager (BDM) Department: Sales Reports To: Regional Sales Director Position ... The BDM partners closely with an assigned Account Manager (AM) to ensure a seamless customer ...

GardaWorld

Business Development Manager

Austin, TX · Remote

$75K/yr

Business Development Manager - Uncapped Commission | $175K-$250K OTE | Technology-Driven Security ... Territory coverage with customer-facing time as needed Your Responsibilities as Position Title

New

GridBeyond

Business Development Manager

Austin, TX · Remote

Salary: Business Development Manager Energy Markets About GridBeyond GridBeyond is a green ... Use Salesforce CRM to manage opportunities and support disciplined pipeline and sales-cycle ...

GardaWorld

Business Development Manager

Austin, TX · Remote

$75K/yr

Business Development Manager - Uncapped Commission | $175K-$250K OTE | Technology-Driven Security ... Territory coverage with customer-facing time as needed Your Responsibilities as Position Title Own ...

New

GridBeyond

Business Development Manager

Austin, TX · On-site

Business Development Manager - Energy Markets About GridBeyond GridBeyond is a green technology ... Use Salesforce CRM to manage opportunities and support disciplined pipeline and sales-cycle ...

GridBeyond

Business Development Manager

Austin, TX · Remote

Business Development Manager - Energy Markets About GridBeyond GridBeyond is a green technology ... Use Salesforce CRM to manage opportunities and support disciplined pipeline and sales-cycle ...

GridBeyond

Business Development Manager

Austin, TX · On-site

Business Development Manager - Energy Markets About GridBeyond GridBeyond is a green technology ... Use Salesforce CRM to manage opportunities and support disciplined pipeline and sales-cycle ...

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All JobsCustomer Development JobsCustomer Development Manager JobsCustomer Development Manager Jobs in Austin, TX

Customer Development Manager information

See Austin, TX salary details

$10.9K

$89.6K

$183.4K

How much do customer development manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer development manager in Austin, TX is $89,630.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $111,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

What are popular job titles related to Customer Development Manager jobs in Austin, TX? For Customer Development Manager jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Customer Development Manager jobs in Austin, TX look for? The top searched job categories for Customer Development Manager jobs in Austin, TX are:
What cities near Austin, TX are hiring for Customer Development Manager jobs? Cities near Austin, TX with the most Customer Development Manager job openings:
Customer Development Manager jobs near you
Infographic showing various Customer Development Manager job openings in Austin, TX as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $89,630 per year, or $43.1 per hour.

Development Manager

Friends of the Children Austin

Austin, TX • On-site

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Title:Development Manager
REPORTS TO: Deputy Director of Development & Communications
STATUS: Full time, Exempt
SALARY: $70,000-$80,000
When applying, it is a good practice to check your spam or junk mail folder to be sure you don't miss an email from us!
The following statements outline the general nature and scope of this position. They are not an exhaustive list of all responsibilities, duties, or skills required
Friends of the Children Austin is seeking a Development Manager (DM) to provide strategic oversight of development operations systems and organizational processes. This is an exciting opportunity for someone who enjoys creating systems, improving processes, managing donor data, and ensuring the behind-the-scenes work of fundraising runs seamlessly. If you're highly organized, analytical, detail-oriented, and passionate about supporting a mission that changes children's lives, we'd love to meet you.
As Friends of the Children Austin approaches its ninth year of operation, and with the national network celebrating more than 30 years of impact, our organization continues to experience strong growth in both fundraising and programming. We're looking for someone who enjoys building efficient systems, solving problems, and partnering with a collaborative team to support that continued growth.
Why You'll Love Working Here
If you're looking for an opportunity to join a team with an energetic, whatever-it-takes approach that strives for excellence, here's what we offer:
  • A culture that values diverse backgrounds, professional development, and every employee's contributions.
  • A healthy respect for work-life balance-you'll work hard, have fun, and be encouraged to recharge.
  • A collaborative, mission-driven team that values innovation, excellence, and continuous improvement.
  • An engaged Board of Directors and Advisory Boards who actively champion our mission and fundraising efforts.
  • Experienced, supportive leadership committed to mentoring and professional growth.

Our Benefits
  • 100% employer-paid medical, dental, vision, disability, and life insurance.
  • Three weeks paid vacation.
  • Two weeks paid sick leave.
  • Paid office closure between Christmas and New Year's Day.
  • SIMPLE IRA with up to 3% employer match.
  • Eight weeks paid parental leave for primary caregivers and four weeks for secondary caregivers.

About the Role
The Development Manager is responsible for the systems, processes, and operations that keep our fundraising efforts running smoothly. Working closely with the Deputy Director of Development & Communications (DDDC), you'll oversee donor gift processing, CRM administration, fundraising reporting, grant administration, donor acknowledgments, pledge management, and development operations, as well as support fundraising event operations. You'll collaborate with Development, Finance, and organizational leadership to improve processes, ensure data integrity, maintain compliance, and provide meaningful reporting that supports fundraising success. This role also serves as an important steward of the donor experience by ensuring every donor interaction is responsive and welcoming. Finally, this role oversees the work of the organization's contract grant writer.
Key Responsibilities:
Gift Administration & Processing
  • Oversee all gift processing functions to ensure timely, accurate, and compliant recording of donor contributions and the execution of related donor stewardship activities.
  • Manage the donor acknowledgment process, ensuring timely, personalized, and accurate donor communications.
  • Analyze gift processing workflows and implement operational improvements that increase efficiency, accuracy, and donor service.

Pledge & Donor Commitment Management
  • Review, interpret, and administer donor pledge agreements to ensure compliance with organizational policies and donor restrictions.
  • Develop and maintain systems for tracking donor commitments, payment schedules, and fulfillment activities.
  • Execute all donor pledge reminders, invoicing, and commitment follow-up.
  • Communicate with donors with professionalism and respond to inquiries with warmth and a service orientation.
  • Analyze pledge fulfillment trends and recommend improvements to increase collection rates and donor stewardship.

Financial Reporting & Reconciliation
  • Prepare recurring fundraising and revenue reports, including the Daily Donor Report, All-Revenue Report and other organizational reporting.
  • Reconcile fundraising records with the Finance Department to ensure accuracy and consistency of financial information.
  • Analyze fundraising data and identify discrepancies requiring resolution.
  • Recommend reporting improvements that enhance decision-making and operational efficiency.

Event Operations
  • Manage event registration systems, RSVP tracking, and attendee data.
  • Provide on-site operational leadership during fundraising events, including serving as event registration or check-in lead when assigned.
  • Ensure accurate recording and reconciliation of event-related gifts and commitments.

Grant Administration
  • Serve as the primary administrative liaison to the organization's grant writer, coordinating workflow, deliverables, and communications.
  • Coordinate and maintain grant management processes including timelines, calendars, documentation, and internal controls.
  • Monitor grant deadlines, reporting expectations, and compliance requirements and determine appropriate actions to ensure organizational compliance.
  • Interpret grant agreements, ensure compliance, and manage grant administration processes.

CRM Administration & Development Systems
  • Serve as the primary administrator and system owner for the organization's CRM.
  • Lead CRM implementation projects, enhancements, and system improvements.
  • Lead cross-functional projects involving Development, Finance, and Operations.
  • Maintain donor touchpoint tracking and manage portfolio operations in collaboration with gift officers.

Committee & Administrative Support
  • Coordinate scheduling and logistics for Board committees and work groups.
  • Manage annual updates to donor communications, including refreshing organizational letterhead with the current Board of Directors and updating all CRM acknowledgment templates for the new fiscal year.
  • Prepare meeting agendas and document meaningful meeting notes.
  • Monitor action items and drive follow-up to completion.

Development Operations & Organizational Expectations
  • Work primarily in the Friends Austin office, four days per week, with some flexibility to work remotely.
  • Be willing and able to attend and actively participate in team meetings, staff functions, and department priorities, which can sometimes involve weekends and evenings.
  • Attend all staff meetings, department meetings, one-on-one meetings with supervisor, Board meetings, and other organizational meetings assigned.
  • Plan and facilitate Development department meetings.

Skills and Abilities:
  • Strong knowledge of nonprofit fundraising operations and donor stewardship best practices.
  • Advanced understanding of gift processing, donor database management, and fundraising reporting.
  • Demonstrated ability to analyze operational processes and implement improvements.
  • Ability to interpret organizational policies, donor agreements, and grant requirements while exercising sound independent judgment.
  • Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
  • A service-oriented mindset with the ability to build positive, warm relationships with donors, volunteers, and colleagues.
  • Exceptional written and verbal communication skills.
  • Advanced proficiency with CRM systems, donor databases, Microsoft Excel, and fundraising reporting tools.
  • Ability to collaborate effectively across departments while maintaining confidentiality and data integrity.
  • Must have a valid driver's license and access to a personal vehicle for occasional work-related travel; mileage will be reimbursed in accordance with organizational policy.

Supervises:
  • Oversees Grant Writing Contractor

Education and Experience:
  • Bachelor's Degree preferred; Associate degree required; five to seven years of progressively responsible fundraising operations experience may be considered in lieu of a degree.
  • Minimum of three years of progressively responsible nonprofit fundraising operations experience, including gift processing, donor database administration, grant administration, and fundraising reporting.
  • Experience serving as a CRM administrator with responsibility for system configuration, data governance, reporting, and process improvement.
  • Experience interpreting donor agreements, grants, organizational policies, and fundraising compliance requirements.
  • Demonstrated success managing multiple operational priorities while exercising independent judgment and initiative.

Friends of the Children Austin is an Equal Opportunity Employer, committed to addressing discriminatory practices. The equal employment opportunity policy of Friends of the Children Austin provides fair and equal opportunities for all employees and job applicants. Friends of the Children Austin hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
When applying, it is a good practice to check your spam or junk mail folder to be sure you don't miss an email from us!

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