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Customer Development Manager Jobs (NOW HIRING)

Ryder

Customer Development Manager

Los Angeles, CA

$65K - $75K/yr

Summary The Customer Development Manager FMS position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional ...

RXSIGHT INC

Customer Development Manager

Roanoke, VA · On-site

$130K/yr

The Customer Development Manager (CDM) is responsible for driving LAL growth by overseeing strategic account planning, co-manage onboarding execution with assigned CTS, and divisional analytics ...

RxSight

Customer Development Manager

Alexandria, VA · On-site

$130K/yr

The Customer Development Manager (CDM) is responsible for driving LAL growth by overseeing strategic account planning, co-manage onboarding execution with assigned CTS, and divisional analytics ...

RxSight, Inc.

Customer Development Manager

Baltimore, MD · On-site

$130K/yr

The Customer Development Manager (CDM) is responsible for driving LAL growth by overseeing strategic account planning, co-manage onboarding execution with assigned CTS, and divisional analytics ...

RXSIGHT INC

Customer Development Manager

Alexandria, VA · On-site

$130K/yr

The Customer Development Manager (CDM) is responsible for driving LAL growth by overseeing strategic account planning, co-manage onboarding execution with assigned CTS, and divisional analytics ...

RxSight

Customer Development Manager

Baltimore, MD · On-site

$130K/yr

The Customer Development Manager (CDM) is responsible for driving LAL growth by overseeing strategic account planning, co-manage onboarding execution with assigned CTS, and divisional analytics ...

Ryder

Customer Development Manager

Des Moines, IA

Summary The Customer Development Manager FMS position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional ...

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$11K

$90.4K

$185K

How much do customer development manager jobs pay per year?

As of Jun 19, 2026, the average yearly pay for customer development manager in the United States is $90,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $112,000.00 per year, depending on experience, location, and employer.

What does a customer development manager do?

A customer development manager is responsible for identifying and understanding customer needs, building relationships, and developing strategies to grow the customer base. They analyze market trends, collaborate with sales and marketing teams, and use tools like CRM software to improve customer satisfaction and retention. Strong communication, analytical skills, and industry knowledge are essential for this role.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

What jobs pay $2000 a day?

High-paying jobs that can pay around $2,000 a day typically include specialized roles such as senior corporate executives, certain medical specialists, high-level consultants, and experienced legal professionals. These positions often require advanced skills, extensive experience, and relevant certifications, and may involve demanding schedules or high-pressure environments.

Is being a BDM a stressful job?

Being a Customer Development Manager often involves managing client relationships, meeting sales targets, and coordinating with multiple teams, which can create a high-pressure environment. The role may require strong organizational skills and the ability to handle rejection or setbacks, making it potentially stressful for some individuals.

How much do customer development managers make?

Customer Development Managers typically earn a median annual salary ranging from $70,000 to $120,000, depending on experience, industry, and location. They often have skills in sales, market research, and client relationship management, which can influence compensation levels.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

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Customer Development Manager jobs near you
Customer Development Manager

Customer Development Manager

Pero Family Farms Food Company LLC

Delray Beach, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 hours ago

Job description

Title: Customer Development Manager
Reports To: VP of Transportation & Logistics
Location: Delray Beach, FL Primarily office-based with some travel required across FL, MI, and PA
Type: Full-Time Onsite/Travel Required Exempt
COMPANY SUMMARY
At Pero Transport LLC, we are committed to operating a world-class transportation and logistics organization that ensures our customers receive best-in-class customer service. We strive to always provide on-time and efficient deliveries and make a point to offer the best, most personal service to each of our customers. We are large enough to handle any shipper or receiver's needs, while still providing the personal relationship and communication that is essential to your business.
POSITION SUMMARY
The Customer Development Manager is a strategic, office-based role responsible for developing and managing backhaul freight programs across our FL, MI, and PA operations. This position plays a critical role in driving fleet profitability by independently analyzing lane economics, setting price strategy, and identifying new freight opportunities that reduce deadhead miles on return lanes. The ideal candidate exercises strong business judgment, operates with significant autonomy, and brings deep expertise in freight markets, lane profitability, and customer development strategy.
Requirements
KEY RESPONSIBILITIES
Backhaul Development
  • Independently analyze backhaul freight opportunities across return lanes to maximize fleet utilization, reduce deadhead miles, and improve overall profitability
  • Negotiate freight rates, lane agreements, and service terms with new and existing customers.
  • Approve or reject freight based on profitability thresholds.
  • Develop and maintain a deep understanding of our route network and transfer schedules to strategically match backhaul opportunities with available capacity.
  • Collaborate with dispatch and operations leadership to evaluate operational viability of freight commitments prior to execution.

Customer Acquisition & Relationship Management
  • Identify, evaluate, and pursue prospective customers including shippers, warehouses, 3PLs, retailers, and manufacturers, and prioritize which accounts to target based on strategic fit and profitability potential.
  • Build, manage, and strategically develop a pipeline of backhaul opportunities using CRM tool and make decisions on resource allocation across accounts.
  • Design and execute long-term account strategies to ensure consistent freight volume and maximize lane profitability across key partnerships.
  • Serve as the primary point of contact for assigned accounts, resolve service issues, renegotiate terms, and make decisions that impact customer retention and profitability.

Market & Competitive Intelligence
  • Conduct ongoing analysis of regional freight market conditions, rate trends, and competitive dynamics and develop and adjust pricing strategies based on market intelligence.
  • Identify underserved lanes and emerging freight opportunities and recommend lane strategy and route redesign to leadership based on profitability analysis.
  • Advise leadership on market conditions, competitor positioning, and strategic opportunities and make recommendations that influence operational and commercial decisions.

Reporting & Communication
  • Maintain accurate records of all customer interactions, pipeline activity, pricing decisions, and closed agreements within CRM and TMS platforms.
  • Develop and present regular reporting on pipeline status, revenue generated, booked loads, and lane-level profitability metrics and use data to drive strategic adjustments.
  • Participate in regular operations and sales review meetings with leadership and present findings, strategic recommendations, and forecasts.
  • Build and maintain lane-level performance metrics, including revenue per mile, profit margin, and load efficiency and use analysis to recommend pricing adjustments, lane additions or eliminations, and customer prioritization strategies.

QUALIFICATIONS
Required
  • 3+ years of experience in freight sales, brokerage, carrier sales, or transportation logistics.
  • Proven track record of closing freight deals and growing a customer book of business.
  • Strong understanding of truckload (TL) operations, lane structures, and backhaul economics.
  • Excellent communication, negotiation, and relationship-building skills.
  • Self-motivated with strong business acumen who is comfortable operating independently in a performance-driven environment.
  • Proficiency with CRM platforms, TMS software, and standard office tools (Excel, email, etc.).
  • Valid driver's license and ability to travel extensively across FL, MI, and PA.

Preferred
  • Existing relationships with shippers or logistics decision-makers in the areas our trucks deliver.
  • Experience in refrigerated (reefer) or perishable freight.
  • Familiarity with regional distribution networks and produce/food distribution operations.
  • Experience working within or alongside a private fleet or regional carrier.

WORKING CONDITIONS
  • Primarily office-based role operating in a professional business environment at the Delray Beach, FL location.
  • Frequent use of computers, phones, CRM systems, TMS platforms, email, and other standard office equipment.
  • Regular communication with customers, carriers, dispatch teams, operations leadership, and external business partners.
  • Fast-paced, deadline-driven environment requiring strong organizational skills, multitasking, and the ability to manage shifting priorities.
  • Position requires independent decision-making, strategic analysis, and the ability to work with minimal supervision.
  • Travel is required across Florida, Michigan, and Pennsylvania for customer meetings, operational reviews, relationship management, and business development activities.
  • May require occasional early morning, evening, or extended work hours to accommodate customer needs, transportation schedules, and market demands.
  • Work involves exposure to transportation and warehouse environments during site visits, including distribution centers, loading docks, and fleet operations facilities.
  • Position may involve prolonged periods of sitting, computer work, virtual meetings, and phone communication.

PHYSICAL REQUIREMENTS
  • Ability to sit for extended periods while working at a desk or computer.
  • Ability to use hands and fingers to operate a computer keyboard, mouse, telephone, and other office equipment.
  • Ability to communicate clearly and effectively verbally and in writing.
  • Ability to occasionally stand, walk, bend, reach, and move throughout office and operational facilities.
  • Ability to travel frequently by vehicle and/or airplane across multiple states.
  • Ability to lift and carry office materials, laptops, luggage, and presentation materials up to 15-25 pounds occasionally.
  • Ability to maintain focus and productivity in a fast-paced, high-volume work environment.
  • Visual ability to read reports, analyze data, and work on computer screens for extended periods.
  • Ability to safely navigate warehouse, transportation, and distribution environments during customer and operational visits.

COMPANY BENEFITS/PERKS
  • 401(k)
  • Health, Dental, Vision Insurance and more
  • Paid Time Off (PTO)

The company (Pero) reserves the right to alter, amend, expand or contract these duties and responsibilities as the company's needs evolve.

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