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Customer Development Manager Jobs (NOW HIRING)

Caldic Canada

Customer Development Manager

Elgin, IL · On-site

Customer Development Manager Location: Chicago, Illinois, USA Work Arrangement: Hybrid About the Role Position function: Reporting to the National Commercial Director, the individual will be ...

Ryder

Customer Development Manager

Hartford, CT

Summary The Customer Development Manager FMS position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional ...

Clearbridge

Customer Development Manager

Kent, WA · Remote

Senior Customer Development Manager Clearbridge Business Solutions | Kent, WA | Remote (6-month trial with remote work) | Full-time Close complex deals. Own your pipeline. Build the US market. ABOUT ...

Ryder

Customer Development Manager

Los Angeles, CA

$65K - $75K/yr

Summary The Customer Development Manager FMS position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional ...

Unifirst

Customer Development Representative

Puyallup, WA · On-site

$65K - $120K/yr

Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a ... Cutting edge sales tools, including a data management device with CRM software * Full range of ...

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Customer Development Manager information

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$11K

$90.4K

$185K

How much do customer development manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for customer development manager in the United States is $90,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $112,000.00 per year, depending on experience, location, and employer.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits. Strong skills in sales, customer relationship management, and data analysis can influence earning potential.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and often use customer relationship management (CRM) tools to support business growth. The role requires strong communication skills and a focus on customer satisfaction.
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Customer Development Manager jobs near you
Infographic showing various Customer Development Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $90,425 per year, or $43.5 per hour.

Customer Development Manager

Caldic Canada

Elgin, IL • On-site

Full-time

Posted 21 days ago

Job description

Job Details
Job Title: Customer Development Manager
Location: Chicago, Illinois, USA
Work Arrangement: Hybrid
About the Role
Position function:
Reporting to the National Commercial Director, the individual will be responsible to lead all aspects of the Sales process for our key accounts.
Scope:
The Customer Development Manager (CDM) is responsible for promoting the company's products as sales professionals to all existing and prospective accounts. Current accounts include but are not limited to the following market segments: human nutrition (bars, beverage, gummies and supplements), Bakery and Savory. The position will develop and maintain productive working relationships with customers that allow sales and marketing goals to be achieved focusing on value-add products. The individual will conduct sales calls to seek the placement of strategic products in high volume areas. Ensure that customers are satisfied with products and services. The individual will make recommendations to management regarding product development, pricing, and sales projections.
Key Responsibilities
Assume responsibility for the effective performance of Sales and Marketing functions.
  • Develop a stratetgy and Sales approach to align with Caldic's Strategy, Products and Capabilities with potential Customers within the Industry
  • Be responsible for setting and executing stretch budget targets that are aligned with the Organizations objectives
  • Create and deliver sales presentations to prospective Customers - aligning Caldic's offerings to their needs
  • Prospect for new accounts utilizing media, trade shows and cold calls to grow the existing business.
  • Prioritize product placement to ensure strategic high volume and profitable positioning
  • Attend training when reuired and available
  • Meet and exceed established quotas and sales goals
  • Ensure that sales accounts are serviced in accordance with Company standards and policies
  • Forecast long range account sales (sales, volume, margin) and product needs, and communicate related information regularly to management
  • Work with procurement to calculate product costs and set pricing for products
  • Provide technical support to customers using the various tools and resources provided

Skills
  • College degree in Business, Food Science or Equivalency is a strong asset
  • 5-15 years of ingredient sales experience required with a preference for functional and technical ingredients preferred
  • Outstanding follow-up skills, including samples, quotes, technical data packages, presentations, etc.
  • Ability to ask great questions to identify needs of our customers and link them to value added, innovative solutions
  • Strong communication skills, both external and internal
  • Understanding of Company product positioning and competitive conditions
  • Sales and marketing proficiency
  • Strong interpersonal and public relations skills
  • A strong track record of success (profitable sales growth)
  • Good leadership skills
  • Well organized with strong time management abilities
  • A great team member, with ability to lead cross functional teams to execute Customer strategies
  • Take the initiative, can work with little supervision
  • Good computer skills in windows environment (power point, excel, word, outlook, etc.)
  • High Growth mindset- both in personal and business

About Caldic
At Caldic, we're a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.
We offer:
  • Global opportunities with rapid career growth and development
  • An inclusive, diverse, and dynamic work environment
  • The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more

We operate in 43 countries around the world. Our innovative solutions are tailored to meet the needs of industries such as food, pharma, personal care, and industrial markets, ensuring sustainable success for all stakeholders. To learn more, visit: www.caldic.com
Ready to Join Us?
If you're ready to take your career to the next level and join a global leader, apply now at Caldic!
Equal Opportunity Employer
Caldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.
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