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Customer Development Associate Jobs (NOW HIRING)

Unifirst

Customer Development Representative

Puyallup, WA · On-site

$65K - $120K/yr

Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a ... Bachelor's or Associate's degree preferred * Proficiency with Mobile Technology, Microsoft Office ...

Unifirst

Customer Development Representative

Neenah, WI · On-site

Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a ... Bachelor's or Associate's degree preferred * Proficiency with Mobile Technology, Microsoft Office ...

UniFirst

Customer Development Representative

Neenah, WI · On-site

Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a ... Bachelor's or Associate's degree preferred * Proficiency with Mobile Technology, Microsoft Office ...

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Customer Development Associate information

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How much do customer development associate jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for customer development associate in the United States is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $27.88 per hour, depending on experience, location, and employer.

What does a development associate do?

A Customer Development Associate is responsible for building relationships with clients, identifying sales opportunities, and supporting the growth of a company's customer base. They often analyze market trends, assist with product presentations, and use CRM tools to track customer interactions. Strong communication skills and knowledge of sales strategies are essential for this role.

What are some typical challenges a Customer Development Associate might face when working with cross-functional teams?

Customer Development Associates frequently collaborate with departments such as sales, marketing, and product development. One common challenge is aligning customer feedback and insights with the priorities of other teams, which may have different goals or timelines. Effective communication and negotiation skills are essential to ensure that customer needs are accurately represented while respecting each team's objectives. Building strong relationships and maintaining transparency can help overcome these hurdles and drive successful outcomes for both customers and the organization.

What does a client development associate do?

A client development associate is responsible for building and maintaining relationships with clients to promote business growth. They identify client needs, provide solutions, and support account management, often using CRM tools. Strong communication and sales skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Customer Development Associate, and why are they important?

To thrive as a Customer Development Associate, you need strong sales acumen, relationship-building skills, and a relevant degree or experience in business or marketing. Familiarity with CRM software, sales analytics tools, and proficiency in Microsoft Office are typically required. Outstanding communication, problem-solving, and adaptability distinguish top performers in this role. These skills and qualities are crucial for effectively identifying customer needs, building long-term partnerships, and driving business growth.

What is a Customer Development Associate?

A Customer Development Associate is a professional responsible for building and maintaining relationships with clients to drive business growth. They often identify new business opportunities, understand customer needs, and collaborate with sales and marketing teams to ensure customer satisfaction. Their role may also include gathering feedback, conducting market research, and helping to develop strategies for customer retention. This position is essential for companies aiming to improve their customer base and strengthen client loyalty.

What is the difference between Customer Development Associate vs Sales Representative?

AspectCustomer Development AssociateSales Representative
Primary FocusIdentifying customer needs, building relationships, and supporting product adoptionClosing sales, generating revenue, and acquiring new customers
Required SkillsCustomer service, communication, product knowledgePersuasion, negotiation, sales techniques
Work EnvironmentCustomer-facing, often in teams or support rolesField or office-based, direct sales interactions
Common CertificationsNone specific, often related to customer service or industry knowledgeSales certifications like Certified Professional Sales Person (CPSP)

The Customer Development Associate and Sales Representative roles both operate within the sales and customer engagement industry. While the Associate focuses on nurturing customer relationships and understanding needs, the Sales Representative primarily aims to close deals and drive revenue. Both roles require strong communication skills, but their core objectives differ, making them complementary in a sales-driven organization.

What is a customer development role?

A customer development role involves identifying and understanding customer needs, building relationships, and gathering feedback to help improve products or services. It often requires strong communication skills, market research, and the ability to analyze customer data to support business growth.

What is a customer associate's job description?

A Customer Development Associate is responsible for building relationships with clients, understanding their needs, and promoting products or services to increase sales. They often conduct market research, assist with customer inquiries, and support sales strategies using tools like CRM software. Strong communication skills and product knowledge are essential for success in this role.
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What are the most commonly searched types of Customer Development jobs? The most popular types of Customer Development jobs are:
What states have the most Customer Development Associate jobs? States with the most job openings for Customer Development Associate jobs include:
Customer Development Associate jobs near you
Customer Development Representative

Customer Development Representative

Zeiss Inc

Wixom, MI • Hybrid

Other

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

ZEISS rating

8.2

Company rating: 8.2 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

94th of 418 rated machine equipment manufacturers

Job description

About Us:
How many companies can say they've been in business for over 180 years?!
Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!
Location: This position is located in one of our office in Wixom, MI. Hybrid work, 3 days in office and 2 days remote.
What's the role?
Customer Development Representative (SDR)
The Customer Development Representative (CDR) is responsible for creating qualified sales opportunities across the full ZEISS Industrial Quality Solutions portfolio. This role focuses on identifying active buyers, engaging prospects, and booking high quality meetings for the sales team.
The CDR leverages advanced sales intelligence platforms, including 6Sense, to identify accounts throughout North America showing buying intent. The CDR then communicates with these prospects to promote ZEISS IQS solutions for precision measurement and quality assurance applications. Engagement occurs through cold calling, email campaigns, LinkedIn outreach, etc... Additionally, the CDR may utilize AI-powered tools to enhance prospecting efficiency, personalize messaging at scale, and optimize engagement strategies.
Sound Interesting?
Here's what you'll do:
  • Use Sales Intelligence Tools (ie: 6sense, Navigator...), CRM insights, and other research tools to identify accounts showing active interest
  • Build targeted prospect lists for priority industries, territories, and account segments
  • Run outbound outreach through phone, email, and LinkedIn to start conversations with potential customers
  • Qualify inbound and outbound leads based on agreed criteria and ideal customer profiles
  • Schedule discovery calls, demos, and follow up meetings for the relevant salesperson
  • Research accounts and contacts to ensure every meeting is well prepared
  • Maintain accurate and detailed notes, activities, and qualification steps in the CRM
  • Work closely with Regional Sales Managers and Product Sales Managers for clean opportunity handoffs and follow up
  • Collaborate with Sales and Marketing teams by:
    • Sharing insights such as messaging, objections, and market trends
    • Helping to refine campaigns and further defining the ICP (Ideal Customer Profile)
  • Track conversion metrics from first contact through opportunity qualification
Do you qualify?
  • Bachelor's degree from a four-year college or technical school preferred; OR two years of sales experience; OR equivalent combination of education and experience.
  • Experience in an Sales Development, Business / Customer Development, Inside Sales, Customer Support, or other customer facing role
  • Comfortable with prospecting, qualifying, and handling early-stage sales conversations
  • Strong communication skills and an ability to engage prospects with confidence
  • Organized with consistent CRM discipline and attention to detail
  • Curiosity to learn ZEISS products, applications, and customer challenges
Nice to Haves:
  • Hands-on experience with 6sense (or similar ABM/intent tools) and modern sales engagement platforms
  • Proficiency with CRM (SalesForce / MS Dynamics), Sales Engagement (ie: Outreach / Salesloft), and LinkedIn Sales Navigator
We have amazing benefits to support you as an employee at ZEISS!
  • Medical
  • Vision
  • Dental
  • 401k Matching
  • Employee Assistance Programs
  • Vacation and sick pay
  • The list goes on!

The above is intended to describe the general content of and requirements for this job. It is not to be construed as an exhaustive statement of requirements, duties, or responsibilities. The Company reserves the right to interpret, amend, or otherwise modify, in whole or in part, any job description at any time, at its sole discretion.
Keywords: #Market Development Representative, #Sales Development Representative, #Account Development Representative, #Customer Development Representative, #Sales Engagement Specialist, #Business Development Associate
Your ZEISS Recruiting Team:
Holly Greenwood-Mosher
Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

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