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Customer Development Associate Jobs in Illinois (NOW HIRING)

Van Packer

Customer Development Representative

Buda, IL · On-site

$21 - $25/hr

Customer Development Representative We are seeking a Customer Development Representative to support ... Associate's or Bachelor's degree in Business, Sales, Marketing, Communications, or a related field ...

Adlook

Client Development Associate

Chicago, IL · On-site

Client Development Associate As a Client Development Associate at Adlook, you will support the ... Experience in bridging CRM data with programmatic audiences is a major plus. * Strategic thinking ...

Adlook

Client Development Associate

Chicago, IL

As a Client Development Associate at Adlook, you will support the execution of digital advertising ... Experience in bridging CRM data with programmatic audiences is a major plus. * Strategic thinking ...

Adlook

Client Development Associate

Chicago, IL · On-site

As a Client Development Associate at Adlook, you will support the execution of digital advertising ... Experience in bridging CRM data with programmatic audiences is a major plus. * Strategic thinking ...

Adlook

Client Development Associate

Chicago, IL · On-site

As a Client Development Associate at Adlook, you will support the execution of digital advertising ... Experience in bridging CRM data with programmatic audiences is a major plus. * Strategic thinking ...

Zebra Technologies

Sales Dev Associate

Chicago, IL · On-site

... Development Rep. Independently, or as part of a team, contacts existing and/or prospective ... Observes and participates in identifying products and/or services that can benefit customer's needs.

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Customer Development Associate information

What is a customer development associate?

A Customer Development Associate is a professional responsible for building and maintaining relationships with clients to drive business growth. They often identify new business opportunities, understand customer needs, and collaborate with sales and marketing teams to ensure customer satisfaction. Their role may also include gathering feedback, conducting market research, and helping to develop strategies for customer retention. This position is essential for companies aiming to improve their customer base and strengthen client loyalty.

What are the key skills and qualifications needed to thrive as a customer development associate?

To thrive as a Customer Development Associate, you need strong sales acumen, relationship-building skills, and a relevant degree or experience in business or marketing. Familiarity with CRM software, sales analytics tools, and proficiency in Microsoft Office are typically required. Outstanding communication, problem-solving, and adaptability distinguish top performers in this role. These skills and qualities are crucial for effectively identifying customer needs, building long-term partnerships, and driving business growth.

What are some typical challenges a customer development associate might face when working with cross-functional teams?

Customer Development Associates frequently collaborate with departments such as sales, marketing, and product development. One common challenge is aligning customer feedback and insights with the priorities of other teams, which may have different goals or timelines. Effective communication and negotiation skills are essential to ensure that customer needs are accurately represented while respecting each team's objectives. Building strong relationships and maintaining transparency can help overcome these hurdles and drive successful outcomes for both customers and the organization.

What is the difference between Customer Development Associate vs Sales Representative?

AspectCustomer Development AssociateSales Representative
Primary FocusIdentifying customer needs, building relationships, and supporting product adoptionClosing sales, generating revenue, and acquiring new customers
Required SkillsCustomer service, communication, product knowledgePersuasion, negotiation, sales techniques
Work EnvironmentCustomer-facing, often in teams or support rolesField or office-based, direct sales interactions
Common CertificationsNone specific, often related to customer service or industry knowledgeSales certifications like Certified Professional Sales Person (CPSP)

The Customer Development Associate and Sales Representative roles both operate within the sales and customer engagement industry. While the Associate focuses on nurturing customer relationships and understanding needs, the Sales Representative primarily aims to close deals and drive revenue. Both roles require strong communication skills, but their core objectives differ, making them complementary in a sales-driven organization.

What are the most commonly searched types of Customer Development jobs in Illinois?

The most popular types of Customer Development jobs in Illinois are:

What cities in Illinois are hiring for Customer Development Associate jobs?

Cities in Illinois with the most Customer Development Associate job openings:

Customer Development Associate jobs near you

Customer Development Representative

Van Packer

Buda, IL • On-site

$21 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Customer Development Representative

We are seeking a Customer Development Representative to support our manufacturer representatives, Regional Sales Managers, and Technical Solutions team throughout the quoting and sales process. This role will serve as a primary internal point of contact for representatives, helping manage project requests from initial inquiry through quotation, follow-up, and order transition. The ideal candidate will have strong communication, organization, and customer service skills with the ability to manage multiple opportunities and build strong working relationships.


Key Responsibilities:

  • Manage customer and representative requests throughout the quoting process, ensuring information is complete, organized, and communicated effectively.
  • Serve as a key point of contact for manufacturer representatives, providing timely project updates and coordinating requests with internal teams.
  • Maintain sales opportunities and project information within the CRM system and proactively follow up on outstanding quotations.
  • Partner with Regional Sales Managers and Technical Solutions to support customer needs, identify opportunities, and provide a positive overall customer experience.
  • Coordinate projects through quotation, revisions, follow-up, and transition into the order process.

Qualifications & Requirements:

  • Associate’s or Bachelor’s degree in Business, Sales, Marketing, Communications, or a related field (or equivalent experience).
  • Prior experience in customer service, sales support, inside sales, account coordination, or a similar customer-facing role.
  • Strong written and verbal communication skills.
  • Excellent organization, attention to detail, and follow-through.
  • Ability to manage multiple projects, priorities, and customer requests simultaneously.
  • Strong customer-focused mindset with the ability to develop and maintain professional relationships.
  • Comfortable learning technical products, terminology, and applications.
  • Strong problem-solving skills and sense of ownership.

Preferred Qualifications:

  • Experience working in a manufacturing, commercial HVAC, construction, or industrial environment.
  • Experience supporting manufacturer representatives, distributors, or other channel-based sales organizations.
  • Experience with CRM or ERP systems.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

Benefits:

  • Competitive salary based on experience
  • Performance based Bonuses
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Professional development and training opportunities


Pay Scale: $21-$25/hr. based on experience

Shift: 8:00 am to 4:30 pm Monday through Friday