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Customer Development Associate Jobs in Alberta (NOW HIRING)

PepsiCo

PepsiCo Beverages Sales Co-Op

Edmonton, AB · On-site

Customer Development Agreement optimization * Other unique projects rooted in real-time business ... Our associates are the magic ingredient. Each of them plays an integral role in helping create deep ...

Holt Renfrew

Associate, Cash Office

Calgary, AB · On-site

CA$15 - CA$24/hr

... learning and development. Associate, Cash Office The Associate, Cash Office provides the ... Ensure inbound customer calls are answered following company standards * Accurately route calls to ...

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Customer Development Associate information

What is a customer development associate?

A Customer Development Associate is a professional responsible for building and maintaining relationships with clients to drive business growth. They often identify new business opportunities, understand customer needs, and collaborate with sales and marketing teams to ensure customer satisfaction. Their role may also include gathering feedback, conducting market research, and helping to develop strategies for customer retention. This position is essential for companies aiming to improve their customer base and strengthen client loyalty.

What are the key skills and qualifications needed to thrive as a customer development associate?

To thrive as a Customer Development Associate, you need strong sales acumen, relationship-building skills, and a relevant degree or experience in business or marketing. Familiarity with CRM software, sales analytics tools, and proficiency in Microsoft Office are typically required. Outstanding communication, problem-solving, and adaptability distinguish top performers in this role. These skills and qualities are crucial for effectively identifying customer needs, building long-term partnerships, and driving business growth.

What are some typical challenges a customer development associate might face when working with cross-functional teams?

Customer Development Associates frequently collaborate with departments such as sales, marketing, and product development. One common challenge is aligning customer feedback and insights with the priorities of other teams, which may have different goals or timelines. Effective communication and negotiation skills are essential to ensure that customer needs are accurately represented while respecting each team's objectives. Building strong relationships and maintaining transparency can help overcome these hurdles and drive successful outcomes for both customers and the organization.

What is the difference between Customer Development Associate vs Sales Representative?

AspectCustomer Development AssociateSales Representative
Primary FocusIdentifying customer needs, building relationships, and supporting product adoptionClosing sales, generating revenue, and acquiring new customers
Required SkillsCustomer service, communication, product knowledgePersuasion, negotiation, sales techniques
Work EnvironmentCustomer-facing, often in teams or support rolesField or office-based, direct sales interactions
Common CertificationsNone specific, often related to customer service or industry knowledgeSales certifications like Certified Professional Sales Person (CPSP)

The Customer Development Associate and Sales Representative roles both operate within the sales and customer engagement industry. While the Associate focuses on nurturing customer relationships and understanding needs, the Sales Representative primarily aims to close deals and drive revenue. Both roles require strong communication skills, but their core objectives differ, making them complementary in a sales-driven organization.

What are the most commonly searched types of Customer Development jobs in Alberta?

The most popular types of Customer Development jobs in Alberta are:

What cities in Alberta are hiring for Customer Development Associate jobs?

Cities in Alberta with the most Customer Development Associate job openings:

Customer Development Associate jobs near you

Leadership Development Associate

Calgary, AB • Remote

AO Globe Life (Sitter)
Insurance Services • 1 - 5K employees
Learn more about AO Globe Life (Sitter)external

Full-time

Posted 24 days ago

Job description

Looking for a motivated and coachable individual to join our growing team as a Leadership Development Associate. This opportunity is designed for someone who wants to build strong client service and leadership skills while developing toward future leadership responsibilities.

In this remote role, you'll work directly with clients, learn our systems and processes, develop your communication and sales skills, and receive ongoing coaching from experienced leaders. As you gain experience and demonstrate strong performance, you'll have opportunities to take on additional responsibilities and develop your leadership capabilities.

This is a fully remote position offering comprehensive training, mentorship, and a clear path for professional development.

Responsibilities
  • Conduct virtual appointments with clients to understand their insurance and benefit needs.
  • Educate clients on life insurance, accident coverage, and supplemental insurance products.
  • Help clients identify coverage options that align with their individual needs and goals.
  • Complete applications accurately and maintain organized client records.
  • Build strong client relationships through consistent communication and follow-up.
  • Participate in team training, coaching, and professional development sessions.
  • Develop the skills and knowledge needed to take on future leadership responsibilities.
  • Support team initiatives and collaborate with other remote team members.
  • Continue learning about products, licensing requirements, and industry regulations.
Qualifications
  • Strong communication and interpersonal skills.
  • Coachable and open to feedback, training, and professional development.
  • Self-motivated with the ability to work independently in a remote environment.
  • Strong organizational and time management abilities.
  • Comfortable using virtual meeting platforms and digital tools.
  • Customer service, sales, insurance, or leadership experience is an asset but not required.
  • Demonstrated interest in developing leadership and professional skills.
  • Willingness and ability to obtain the required insurance license for your province.
What We Offer
  • 100% remote work environment.
  • Comprehensive onboarding and ongoing training.
  • Ongoing mentorship and leadership development.
  • Opportunities to take on increased responsibility as you develop.
  • Career advancement opportunities based on performance and leadership development.
  • Supportive and collaborative remote team environment.
  • Competitive compensation with performance-based earning potential.

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