Customer Development Associate Jobs in Hoboken, NJ

Anthos|Home is a nonprofit startup focused on creating a new way home for New Yorkers with housing vouchers. We streamline the apartment search, match families with available units, support landlords, and stand by both tenants and property owners throughout the first full year of their lease. With flexible funding and technology to fill critical gaps, we make stable, lasting housing a reality. We believe every person deserves a place to blossom, and we're building the tools, systems, and teams to make that possible.

At Anthos|Home, urgency drives our work because every day in shelter matters. We are focused on helping people move into stable housing as quickly as possible and continuously improving how we get there.

We are looking for team members who are highly data-oriented, tech-savvy, and comfortable learning new systems. Strong candidates value accuracy, use data to inform decisions, and actively improve how information is tracked and shared.

We value people who are thoughtful, adaptable, and detail-oriented, and who follow through, communicate openly, and take ownership of their work. How effectively we use data and technology directly impacts how quickly people get home.

The Development Associate will report to the VP of Development and is a central contributor to the development team. The position supports the full arc of philanthropic revenue - from prospecting and proposal writing to donor stewardship and data integrity - in close collaboration with team members.

Development Operations & Data Management

• Maintain accurate and complete records in Salesforce, including donor and gift information, grant summaries, key deliverable dates, and associated documentation, and maintain SharePoint folders.
• Perform ongoing data clean-up and validation in Salesforce and conduct periodic analyses on donor engagement to inform strategies.
• Maintain development dashboard tracking key metrics and generate other reports as needed to support leadership with strategy development and progress tracking.
• Process gifts and generate timely donor acknowledgements.
• Work with the accounting team to track grant payments and conduct periodic financial reconciliation by comparing accounting reports with Salesforce records and surfacing discrepancies for resolution.

Grant Writing & Institutional Fundraising

• Conduct prospect research and draft donor background research and meeting preparation materials for the institutional donor portfolio.
• Prepare compelling first drafts of proposals and reports to foundations, translating Anthos|Home's programs and outcomes into clear, funder-facing narratives.
• Serve as a liaison to program teams to gather, synthesize, and translate participant data, outcomes, and stories into high-quality grant materials.
• Develop and maintain adaptable template language and core messaging for proposals, reports, and donor communications.
• Maintain a calendar tracking grant deadlines and reporting requirements.

Donor Engagement & Stewardship

• Support team members' external meetings with prospective and current funders by preparing background documents, agendas, slide decks, meeting minutes, and follow-up correspondence.
• Attend donor meetings, capture key insights, and ensure timely and strategic follow-up.
• Track moves management for a portfolio of donors and prospective donors and ensure team members follow outlined steps.

Other duties as assigned

The ideal candidate is a strong writer and a detail-oriented operator, with demonstrated flexibility to work across a range of tasks wherever support is most needed. A passion for expanding housing access for New Yorkers is essential.

Required Qualifications

• 2-3 years of experience in a nonprofit, fundraising, development operations, or administrative role.
• Exceptional written and verbal communication skills, including the ability to translate complex program information into compelling funder-facing narratives.
• Strong attention to detail and organizational skills, with the ability to manage multiple deadlines and deliverables simultaneously.
• Ability to work independently and cross-functionally, building relationships across teams and with external partners.
• Highly skilled with Microsoft 365 (Word, Excel, PowerPoint, SharePoint).
• Proficiency with AI writing and productivity tools (e.g., Claude) and project management platforms (e.g., Asana).
• Passion for Anthos|Home's mission and ability to work effectively in a diverse, fast-paced environment.

Preferred Qualifications

• Experience with Salesforce or another CRM for donor data management.
• Familiarity with grant writing or institutional fundraising, including foundation, corporate, or government funding.
• Bachelor's degree preferred; relevant experience in lieu of degree is welcome.

• Competitive starting salary: $55,000 - $57,000 commensurate with experience
• Hybrid work environment: 2-5 days in office &/or in the field
• This role requires flexibility to work evenings and weekends as needed.
• Comprehensive benefits package including:
  • Health, dental, and vision insurance
  • 401(k) with 4% employer match
  • Generous paid time off
  • Summer Fridays in August
  • Professional development opportunities
  • Current wellness perks: Weekly yoga classes, ClassPass subscriptions, etc.

Join a mission-driven team moving at startup speed to create real change in New York City. If you're excited by building something new, using technology for social good, and contributing ideas that shape how we work, we'd love to meet you. Apply now to join Anthos|Home and help create a new way home.

Please send your resume and cover letter through our careers site.

Anthos|Home is committed to fostering a workplace where all individuals have equal opportunities to succeed. We are an Equal Opportunity Employer and encourage individuals of all backgrounds, experiences, abilities, and lived experiences to apply. Lived experiences is defined to include, but is not limited to, homelessness and/or housing instability. We believe that a range of perspectives strengthens our team and enhances our ability to serve communities effectively. Any applicant who requires an accommodation during the application process should contact Anthos|Home to request such an accommodation.