Customer Development Associate Jobs in Hoboken, NJ

About The Conference Board

Founded in 1916, The Conference Board is the member-driven think tank that delivers trusted insights for what’s ahead. Our agenda is simple: to help leaders navigate the biggest issues facing business and better serve society. We believe in innovative approaches that make you think- and act- differently. And everything we do reflects the input of our members and their real-world challenges. 

We do this by delivering business insights. We connect senior executives across industries and geographies to share ideas, and our experts create fact-based research and consensus-driven policy statements to help leaders address their most important business issues.

Because we are independent, non-partisan, and non-profit our work is trusted. If you learned it at The Conference Board you can count on it.

What it’s like to work here:

While it’s serious work to operate a global business think tank, it’s also fulfilling — and fun! Our people enjoy what they do and know their ideas matter. 

We encourage everyone to take personal ownership for outcomes: we collaborate, share a purpose and commit to each other and to our Members. It’s all about doing our very best - which means we succeed as our Members succeed - together we improve society.

The Conference Board invites all interested and qualified candidates to apply for employment opportunities. If you are an individual with a disability in need of assistance with our online application system and would like to request a reasonable accommodation,  please email Sarah Baylis at SBaylis@tcb.org or call at 212 339 0347. Please indicate your full name, contact information and the specific accommodation needed.

Position Summary:

The Member Development Associate is a sales position responsible for identifying new leads, sourcing leads to appropriate products and centers, and facilitating discussions with c-suite executives around our products and services. Being an independent and hard-working professional, responsibilities include researching of companies and executives and following up with executives and assistants to schedule meetings for the Member Development sales team. Success in the position requires the person to possess strong organizational and writing skills and the ability to work under minimal supervision. A grasp of sales strategy as well as a high level of professionalism and strong customer service skills is also necessary.

Responsibilities:

• Research and identify potential leads for the Account Executive, determining the best strategy to gain entry to a company.
• Work directly with C-Suite level executives to garner interest in the Council or Center, overcome objections, and secure a first meeting appointment with the New Business Sales Team.
• Send emails, follow ups, and make phone calls to schedule appointments for the Account Executive including confirming all appointments.
• Be able to have an initial conversation about The Conference Board membership, products, and services.
• Ensures that the sales contacts are professional, effective, and appropriate for facilitating the company's involvement with TCB.
• Pull relevant leads reports consistently and per request of Account Executive, and then further qualifying and researching those leads.
• Enters notes into CRM and database per request of Account Executive.
• Other duties as assigned.

Qualifications:

• Bachelor's degree from accredited college or university with 1-2 years post graduate experience.
• Background and passion in business development, account management, or marketing.
• Excellent written and verbal communication skills.
• Highly organized and detail oriented.
• Customer focused with excellent interpersonal skills.
• Self-motivated with the ability to work with minimal supervision.

What We Offer

The Conference Board is proud to embrace best practices in employee wellbeing. We offer a competitive total compensation package. As part of our benefits package, we offer flexibility with hybrid working capabilities, employer-sponsored learning and development, advancement opportunities, on-site health initiatives, a communal and collaborative working environment, and a strong sense of comradery with sports teams, clubs, and employee events.

The Conference Board does not discriminate. We are an equal opportunity employer/M/F/Vet/Disabled.