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Development Associate

Washington, DC · On-site

The Development Associate is an adaptable, highly motivated professional who will support and ... Excellent interpersonal and customer service skills.  * Commitment to the CBPP's mission and the ...

Kitsap Humane Society

Development Associate

Silverdale, WA · On-site

$18.50 - $20/hr

Job Type Full-time Description The Development Associate possesses knowledge of non-profit ... Communicate with and provide exceptional customer service to constituents over the phone, in-person ...

Best Buddies Int. Inc

Development Associate

Boston, MA · On-site

$40K - $45K/yr

Development Associate, Best Buddies Challenges Department : Strategic Development and Marketing ... Excellent customer service skills * Experience in managing relationships with key stakeholders

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How much do customer development associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for customer development associate in the United States is $22.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Development Associate, and why are they important?

To thrive as a Customer Development Associate, you need strong sales acumen, relationship-building skills, and a relevant degree or experience in business or marketing. Familiarity with CRM software, sales analytics tools, and proficiency in Microsoft Office are typically required. Outstanding communication, problem-solving, and adaptability distinguish top performers in this role. These skills and qualities are crucial for effectively identifying customer needs, building long-term partnerships, and driving business growth.

What are some typical challenges a Customer Development Associate might face when working with cross-functional teams?

Customer Development Associates frequently collaborate with departments such as sales, marketing, and product development. One common challenge is aligning customer feedback and insights with the priorities of other teams, which may have different goals or timelines. Effective communication and negotiation skills are essential to ensure that customer needs are accurately represented while respecting each team's objectives. Building strong relationships and maintaining transparency can help overcome these hurdles and drive successful outcomes for both customers and the organization.

What is a Customer Development Associate?

A Customer Development Associate is a professional responsible for building and maintaining relationships with clients to drive business growth. They often identify new business opportunities, understand customer needs, and collaborate with sales and marketing teams to ensure customer satisfaction. Their role may also include gathering feedback, conducting market research, and helping to develop strategies for customer retention. This position is essential for companies aiming to improve their customer base and strengthen client loyalty.

What is the difference between Customer Development Associate vs Sales Representative?

AspectCustomer Development AssociateSales Representative
Primary FocusIdentifying customer needs, building relationships, and supporting product adoptionClosing sales, generating revenue, and acquiring new customers
Required SkillsCustomer service, communication, product knowledgePersuasion, negotiation, sales techniques
Work EnvironmentCustomer-facing, often in teams or support rolesField or office-based, direct sales interactions
Common CertificationsNone specific, often related to customer service or industry knowledgeSales certifications like Certified Professional Sales Person (CPSP)

The Customer Development Associate and Sales Representative roles both operate within the sales and customer engagement industry. While the Associate focuses on nurturing customer relationships and understanding needs, the Sales Representative primarily aims to close deals and drive revenue. Both roles require strong communication skills, but their core objectives differ, making them complementary in a sales-driven organization.

What cities are hiring for Customer Development Associate jobs? Cities with the most Customer Development Associate job openings:
What are the most commonly searched types of Customer Development jobs? The most popular types of Customer Development jobs are:
What states have the most Customer Development Associate jobs? States with the most job openings for Customer Development Associate jobs include:
Customer Development Associate jobs near you
Development Associate

Development Associate

The Wild Animal Sanctuary

Keenesburg, CO • On-site

$57.79K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago

Job description

Development Associate
(In Office Position)
Status: Exempt Full-Time - Salary- Mid-Level
Salary: Annual- Starting at $57,785 - $60,000 (DOE)
Benefits: After 60 Days Offered- Medical, Dental, and Vision- After 30 Days Offered 403b Plan
Primary Function: Development Functions/Data Entry/Donor Relations/Events
Direct Supervisor: Director of Development
Organization Overview:
Our Non-Profit Organization has a positive mission and team environment!
If you have you have a strong work ethic, a passion to contribute to a great cause, and experience with fundraising, then apply for our Development Associate position today.
The Wild Animal Sanctuary is a place where motivated individuals can immerse themselves into a dedicated community, working side by side to provide a safe-haven for rescued animals to live out the rest of their lives with dignity and respect. We are so much more than a workplace. We are a team committed to service, to bettering our communities, and the world.
Job Summary:
Constituents Portfolio Management/Donor Relations 50% Data Entry 20% Event Coordination 20%
Perform other Job Duties as assigned 10%
The Development Associate will support the strategic Donor Relation efforts for our non-profit organization Development Department by aiding in event coordination, data entry, donor relations, create personalized communication, and perform other development activities, with an emphasis on constituent's profiles and donations. This role personally identifies, cultivates, solicits, and stewards any gift donations and prospects in accordance with organizational procedures and goals. Incorporates collaborative relationships with development colleagues and constituents by coordination of solicitation efforts, executing internal processes and procedures, and aligning outreach efforts for multiple development programs and initiatives within the department. Will aide other development associates with working events including but not limited to coordination, set-up, and tear down. Weekends Required
Minimum Job Requirements:
  • Bachelor's degree preferred; at least 3-5 years of documented development professional experience directly related to the duties and responsibilities specified or combined education with experience
  • Experience in a nonprofit sector preferred
  • Strong written and verbal communication skills
  • Proficient Handwriting Skills
  • Proficient with Word/ Computer based software programs
  • Experience working in Blackbaud/Altru or similar non-profit systems is preferred
  • Open availability for events Evenings and Weekends

Required/Other Qualifications:
  • Solid understanding of basic fundraising principles
  • Able to learn and perform tasks on software programs (Excel, Word, Altru, etc....)
  • Able to maintain confidentiality; demonstrates sound judgement and discretion
  • Ability to liaise with other department to achieve a common goal
  • Able to lift 50lbs or more
  • Flexible to working weekends and some evenings (Events) as needed
  • Ability to work as a team
  • Attention to Detail

Functions/Job Duties: (including but not limited to):
  • Prepare all donor relation plans and ensure compliance to all company procedures
  • Monitor all constituents fundraising activities including data entry and profile overview
  • Perform research on various projects to prepare all projections for revenue
  • Achieve all development objectives
  • Maintain an effective network of all community organization partnerships
  • Provide support to all development activities
  • Process reporting calendars, and track activities in fundraising database and electronic/hard-copy filing system
  • Analyze all contract procedures and assist to implement policies
  • Develop and maintain professional relationships with all donors
  • Perform regular/daily data entry and research on all public and private donations
  • Maintain an effective portfolio for all donors and ensure optimal usage of all fundraising software and monitor gift cycles for all development activities
  • Monitor all development events and activities and ensure effective and appropriate implementations and provide assistance to the event/s when needed.
  • Conducts, writes, edits, and/or participates the preparation of persuasive, accurate, and grammatically and syntactically correct solicitations, proposals, case statement, reports, correspondence, and other development-related communication materials in support of the organization's fund raising and data entry activities.
  • Events-Including coordination, set-up, and tear down. (Many Events, in State travel may be needed) Events are encompassed in the Development Role.
  • Performs other duties as assigned.

Personal Characteristics:
  • Self-motivated and results-oriented
  • Flexible, ability to adapt to change and shifting priorities and to work simultaneously on a variety of complex projects
  • Friendly, patient, a good listener, and a heart for animals
  • Desire to learn, grow, and be coached
  • Excellent Customer Service
  • Able to effectively communicate
  • Contribute to a positive culture

As you can see, we are looking for people who possess strong foundational skills with an attitude to succeed. If you are looking for a challenging and a rewarding service opportunity with real purpose, you have found the right opportunity!
Clear Focus:
The above Job Description is intended to describe the general duties/nature of the level of work being performed. This Job Description is not to be constructed as an exhaustive list of all responsibilities, and skills required. Job Descriptions are somewhat fluid and will change depending on the Organization's strategic direction and overall objectives accordingly.
Background Check Statement:
Approval for Hiring is contingent upon successfully passing a background check prior to your Hiring/Acceptance/Offer. This background check does not report to any credit bureau and no impact will be seen on the applicants side. This process helps the Company screen for any past background experiences that pose a threat or a discrepancy to the Organization, as TWAS does not hire any violent offenders, or individuals that have been charged criminally involving endangering/threating/hurting children and/or animals. By applying you are authorizing the The Wild Animal Sanctuary to perform this background check.
EEOC Statement:
Our Non-Profit organization, "The Wild Animal Sanctuary" is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

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