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Customer Development Manager Jobs in Ohio (NOW HIRING)

PPG

Customer Development Chemist

Cleveland, OH

As a Customer Development Chemist , you will be responsible for supporting developing and ... Utilize project management skills, process technology, knowledge of manufacturing, process ...

DHL

Director Business Customer Development

Westerville, OH · On-site

$104K - $198K/yr

The Dir Business Customer Development role has a national salary range of $104,000- $198,000. DHL ... Manage executive-level customer relationships for profitability and growth. Hunt for and develop ...

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Customer Development Manager information

See Ohio salary details

$10.5K

$86K

$175.9K

How much do customer development manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for customer development manager in Ohio is $85,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $106,500.00 per year, depending on experience, location, and employer.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits. Strong skills in sales, customer relationship management, and data analysis can influence earning potential.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and often use customer relationship management (CRM) tools to support business growth. The role requires strong communication skills and a focus on customer satisfaction.

What are the most commonly searched types of Customer Development jobs in Ohio?

The most popular types of Customer Development jobs in Ohio are:

What are popular job titles related to Customer Development Manager jobs in Ohio?

For Customer Development Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Customer Development Manager jobs in Ohio look for?

The top searched job categories for Customer Development Manager jobs in Ohio are:

What cities in Ohio are hiring for Customer Development Manager jobs?

Cities in Ohio with the most Customer Development Manager job openings:

Customer Development Manager jobs near you
Infographic showing various Customer Development Manager job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $85,966 per year, or $41.3 per hour.

Business Customer Development Manager

Westerville, OH

DPDHL
See more jobs at DPDHLexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

This position will support our eCommerce sector.


Business Customer Development Manager

Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.

Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities... we look forward to exploring career possibilities with you!

Job Description

We are seeking a Business Customer Development Manager to drive growth and expand our market presence within the supply chain and logistics industry. This role is ideal for a strategic thinker with strong relationship-building skills and a proven track record in generating new business opportunities. A critical component of this role will be to ensure that company profit goals are met.


Responsibilities


Identifies and pursues new business opportunities in target sector.

  • Develops and executes strategic sales plans to achieve revenue goals.
  • Builds and maintains strong relationships with key stakeholders and decision-makers both internally and externally with customers.
  • Collaborates with internal teams to design tailored supply chain solutions for clients.
  • Monitors industry trends and competitor activities to inform business strategies.
  • Prepares and delivers compelling presentations and proposals to prospective clients.
  • Negotiate business terms within the context of contract templates.

Utilizes sales technology to keep prospective and engaged customer relationships organized and active.


Required Education and Experience

  • Bachelor's degree in business, Supply Chain Management, or related field, or 4 years of equivalent experience, required.
  • 5+ years of experience in business development and sales within logistics, transportation, or supply chain, required.
  • Excellent communication, negotiation, and presentation skills, required.
  • Ability to work independently and manage multiple priorities in a fast-paced environment, required.
  • Strong understanding of end-to-end supply chain solutions and industry best practices, preferred.


Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.


Our Organization is an equal opportunity employer.


Employment Type: FULL_TIME

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