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Customer Development Jobs (NOW HIRING)

UniFirst

Customer Development Representative

Watervliet, NY · On-site

$47K - $90K/yr

Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a ...

UniFirst

Customer Development Representative

Puyallup, WA · On-site

$65K - $120K/yr

Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a ...

Ryder

Customer Development Manager

Benicia, CA

$80K/yr

Summary The Customer Development Manager FMS position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional ...

Clearbridge

Customer Development Manager

Kent, WA · On-site

Senior Customer Development Manager Clearbridge Business Solutions | Kent, WA | Remote (6-month trial with remote work) | Full-time Close complex deals. Own your pipeline. Build the US market. ABOUT ...

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Customer Development information

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$33.5K

$58.5K

$92K

How much do customer development jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer development in the United States is $58,474.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $69,000.00 per year, depending on experience, location, and employer.

How does a customer development professional typically collaborate with sales and marketing teams to drive business growth?

Customer Development professionals play a crucial role in bridging the gap between sales, marketing, and product teams. They collaborate closely with sales to identify customer needs, gather feedback, and tailor solutions that align with market demand. By working with marketing, they help refine messaging and target the right audience segments. This cross-functional teamwork not only improves customer satisfaction but also uncovers new business opportunities, making the Customer Development role both dynamic and integral to organizational growth.

What is the difference between Customer Development vs Sales Representative?

AspectCustomer DevelopmentSales Representative
Primary FocusIdentifying customer needs, validating product-market fitClosing sales, meeting sales targets
Skills & CredentialsMarket research, customer interviews, product knowledgeSales techniques, communication skills, CRM proficiency
Work EnvironmentCollaborative, often in early-stage startups or product teamsCustomer-facing, retail or B2B sales settings
GoalsRefine product based on customer feedback, develop customer personasGenerate revenue, achieve sales quotas

While Customer Development focuses on understanding customer needs and validating products, Sales Representatives concentrate on selling products and achieving sales targets. Both roles require strong communication skills but serve different stages of the customer journey and business growth.

What is customer development?

Customer development is a process used by businesses and startups to identify and understand their customers' needs, problems, and behaviors. It involves engaging directly with potential customers to test assumptions, gather feedback, and refine products or services before fully launching them to the market. The goal of customer development is to ensure that a business is creating something that people actually want, reducing the risk of product failure. This approach is a core component of the Lean Startup methodology and helps companies build better products by learning from real customer interactions.

What are the key skills and qualifications needed to thrive as a customer development professional, and why are they important?

To thrive in Customer Development, you need strong sales acumen, relationship management skills, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM software, data analytics tools, and sales enablement platforms is typically required. Excellent communication, negotiation ability, and problem-solving skills set top performers apart in this role. These competencies are crucial for building lasting customer relationships, driving business growth, and effectively responding to client needs in a competitive market.
More about Customer Development jobs

What cities are hiring for Customer Development jobs?

Cities with the most Customer Development job openings:

What are the most commonly searched types of Customer Development jobs?

The most popular types of Customer Development jobs are:

What states have the most Customer Development jobs?

States with the most job openings for Customer Development jobs include:

What job categories do people searching Customer Development jobs look for?

The top searched job categories for Customer Development jobs are:

Customer Development jobs near you
Infographic showing various Customer Development job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $58,474 per year, or $28.1 per hour.

Customer Development Representative

Unifirst

Croydon, PA

Full-time

Medical, Life, Retirement, PTO

Re-posted 13 days ago

UniFirst rating

6.6

Company rating: 6.6 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

146th of 253 rated facilities management

Job description

Customer Development Representative
UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services.
Responsibilities of the Customer Development Representative:

  • Assist existing clients by identifying opportunities and leveraging their current partnership with UniFirst by offering additional services, products and solutions
  • Work with the Customer Service team to develop strategies to further develop our market share
  • Conduct presentation meetings with potential clients as needed
  • Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale

UniFirst offers the Benefits you need to excel as a Customer Development Representative:

  • Competitive base salary
  • Incentives based on monthly sales
  • Uncapped monthly commissions
  • Protected territory
  • Industry-leading sales training
  • Vehicle Mileage and cell phone reimbursement
  • Cutting edge sales tools, including a data management device with CRM software
  • Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more

A Career with UniFirst Offers:

  • Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement.
  • Career Mobility: We’re a growing company offering significant avenues for personal development and growth, and providing for continued career progression. Some companies like to promote from within, we love to!
  • Technology: UniFirst’s many cutting edge sales tools and innovative programs are designed with one purpose in mind – to help you succeed.
  • Family Culture: Our unique family-like culture is what makes UniFirst an organization that stands out from the rest.
  • Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful. 

Qualifications

  • High school diploma Required; Bachelor’s or Associate’s degree preferred
  • Proficiency with Mobile Technology, Microsoft Office Suite, and CRM
  • Outside business-to-business sales or route sales experience preferred
  • Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards

Company Overview:
UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our outside sales team.

 

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws


 

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About UniFirst

Sourced by ZipRecruiter

The year was 1936 and Aldo Croatti had a vision: to serve the men and women who put in a hard day’s work. He founded a laundry business to clean clothes of factory workers and others in the heavy-soil business. With UniFirst, he created an entirely new concept: uniform rental services. This business concept gained popularity because it delivered on a key customer need: helping businesses work safer and smarter while presenting a better business image. Aldo’s vision spurred the growth of an entire industry. Since then, UniFirst has evolved into a leader in the uniform rental services industry. With headquarters located in Wilmington, MA, UniFirst operates 260-plus facilities throughout North and Central America and Europe. We serve over 300,000 customers and outfit over 2 million workers across a variety of industries—from automotive to transportation and warehousing, construction, and everything in between. We proudly serve nearly half of Fortune 500 companies and their hardworking employees.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Wilmington, MA, US

Year founded

1936

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