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Customer Development Jobs in Washington (NOW HIRING)

Stratus Building Solutions

Be Seen First

Business Development Manager

Alexandria, VA · On-site

$45K - $65K/yr

Fundamentally it can be broken into 2 key buckets 1) Customer Development & Retention - to inspect what we expect on quality and brand standards and identify and upsell specials. 2) Franchisee ...

Stratus Building Solutions

Be Seen First

Business Development Manager

Alexandria, VA · On-site

$45K - $65K/yr

Fundamentally it can be broken into 2 key buckets 1) Customer Development & Retention - to inspect what we expect on quality and brand standards and identify and upsell specials. 2) Franchisee ...

Hogan Lovells

Client Development Manager

Washington, DC · On-site

Our growing, dynamic Marketing & Business Development (M&BD) Department is looking for the right candidate to serve as Client Development Manager on our global Client Development team. The position ...

Hogan Lovells

Client Development Manager

Washington, DC · On-site

Our growing, dynamic Marketing & Business Development (M&BD) Department is looking for the right candidate to serve as Client Development Manager on our global Client Development team. The position ...

TERRACON

Client Development Manager

Ashburn, VA · On-site

Provides client development leadership within a large office or region. This would include tracking and reporting of key marketing information, facilitating strategy meetings, motivating and training ...

TERRACON

Client Development Manager

Ashburn, VA · On-site

$133K - $207K/yr

Provides client development leadership within a large office or region. This would include tracking and reporting of key marketing information, facilitating strategy meetings, motivating and training ...

Actifai

Senior Customer Success Manager

Washington, DC · On-site

Typically, this includes things like customer acquisition, customer retention, and customer development (upsells/cross-sells). Actifai is part of Foundry.ai, a technology fund/studio that creates AI ...

Actifai

Senior Customer Success Manager

Washington, DC · On-site

Typically, this includes things like customer acquisition, customer retention, and customer development (upsells/cross-sells). Actifai is part of Foundry.ai, a technology fund/studio that creates AI ...

Accenture Federal Services

Scrum Master

Chantilly, VA

$52.75 - $70.50/hr

Support Agile development in multi-cloud and DevSecOps environments, ensuring adherence to the Customer's development standards and security protocols. * Collaborate with developers, DevSecOps ...

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Customer Development information

What jobs pay 4000 a week without a degree?

Customer Development roles typically do not pay $4,000 a week without relevant experience or advanced skills. High-paying jobs that can reach this level without a degree often include sales positions, real estate agents, or certain entrepreneurial ventures, but they usually require strong communication skills, networking, and a proven track record. Most roles offering such income levels rely on performance-based compensation rather than formal education alone.

How does a Customer Development professional typically collaborate with sales and marketing teams to drive business growth?

Customer Development professionals play a crucial role in bridging the gap between sales, marketing, and product teams. They collaborate closely with sales to identify customer needs, gather feedback, and tailor solutions that align with market demand. By working with marketing, they help refine messaging and target the right audience segments. This cross-functional teamwork not only improves customer satisfaction but also uncovers new business opportunities, making the Customer Development role both dynamic and integral to organizational growth.

What is the difference between Customer Development vs Sales Representative?

AspectCustomer DevelopmentSales Representative
Primary FocusIdentifying customer needs, validating product-market fitClosing sales, meeting sales targets
Skills & CredentialsMarket research, customer interviews, product knowledgeSales techniques, communication skills, CRM proficiency
Work EnvironmentCollaborative, often in early-stage startups or product teamsCustomer-facing, retail or B2B sales settings
GoalsRefine product based on customer feedback, develop customer personasGenerate revenue, achieve sales quotas

While Customer Development focuses on understanding customer needs and validating products, Sales Representatives concentrate on selling products and achieving sales targets. Both roles require strong communication skills but serve different stages of the customer journey and business growth.

What is a customer development role?

A customer development role involves identifying and understanding customer needs, validating product-market fit, and working closely with sales and marketing teams to grow the customer base. It often requires skills in market research, communication, and data analysis, and may involve using tools like CRM software. The role focuses on building strong customer relationships and ensuring product success in the market.

What is customer development?

Customer development is a process used by businesses and startups to identify and understand their customers' needs, problems, and behaviors. It involves engaging directly with potential customers to test assumptions, gather feedback, and refine products or services before fully launching them to the market. The goal of customer development is to ensure that a business is creating something that people actually want, reducing the risk of product failure. This approach is a core component of the Lean Startup methodology and helps companies build better products by learning from real customer interactions.

How can I make $2000 a week working from home?

Customer Development roles often involve building relationships with clients and understanding customer needs, which can be performed remotely. To earn $2000 weekly, professionals typically need strong communication skills, experience, and may work as independent consultants or in sales positions that offer commission-based income, often requiring consistent effort and a solid client base.

Is being a BDM a stressful job?

Business Development Managers (BDMs) often face stress due to targets, client negotiations, and maintaining relationships. The role requires strong communication, time management, and resilience, especially in competitive markets. However, workload and stress levels can vary based on company size and industry demands.

What are the key skills and qualifications needed to thrive as a Customer Development professional, and why are they important?

To thrive in Customer Development, you need strong sales acumen, relationship management skills, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM software, data analytics tools, and sales enablement platforms is typically required. Excellent communication, negotiation ability, and problem-solving skills set top performers apart in this role. These competencies are crucial for building lasting customer relationships, driving business growth, and effectively responding to client needs in a competitive market.
What are the most commonly searched types of Customer Development jobs in Washington? The most popular types of Customer Development jobs in Washington are:
What are popular job titles related to Customer Development jobs in Washington? For Customer Development jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Customer Development jobs in Washington look for? The top searched job categories for Customer Development jobs in Washington are:
Customer Development jobs near you
Infographic showing various Customer Development job openings in Washington as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Development Manager

Brightstar Lottery

Washington, DC • Remote

$90K - $200K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility.  Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Overview

We are looking for an experienced Customer development manager in the iLottery presales team to act as an opportunity hunter, relationship builder, and win strategist responsible for driving early-stage opportunity development and leading strategic pursuits. 

In this role, you will proactively engage customers before RFPs, gather meaningful intelligence on needs and priorities, and shape win strategies in collaboration with sales, product, technical, and executive teams. You will thus ensure the organization is well-positioned, well-informed, and competitive long before solicitations are released.

Responsibilities
  • Strategic opportunity qualification: identify, monitor, and track opportunities well in advance of formal RFPs; analyze customer priorities, market signals, procurement cycles, and competitive trends.
  • Discovery & Needs assessment: gather and consolidate business intelligence through customer meetings, tradeshows, product demonstrations, industry events, and benchmarking sessions to inform strategy and solution development. Support customer engagement activities such as capability briefings, solution discussions, and product demos to deepen understanding and shape customer perception. Must be willing to travel.
  • Value engineering: qualify opportunities based on customer fit, competitive positioning, required capabilities, and expected ROI; prepare and present disciplined go/no-go recommendations to leadership.
  • Solution Planning and design: facilitate internal communication and alignment across sales, product, technical, and leadership teams to ensure consistent strategy, insight sharing, and competitive positioning that aligns with the prospect Lottery organization's operating model and strategic objectives
  • Cross-functional collaboration: act as the 'voice of the prospect', lead development of win themes, differentiators, and value propositions in partnership with cross-functional teams, ensuring alignment with customer needs and organizational capabilities. 
  • Win theme development: provide strategic oversight and direction to proposal writing and design teams; ensure clear messaging, compliant structure, compelling visuals, and high-quality submissions delivered on time.
  • Stakeholder engagement: build relationships with C-suite and senior stakeholders at prospect Lottery organizations to act as a trusted advisor throughout the pre-sales cycle
Success In This Role Will Look Like
  • Increased volume and quality of qualified early-stage opportunities entering the pipeline.
  • Improved win rates through strong customer engagement, early shaping activities, and effective pursuit strategy.
  • Delivery of compliant, high-quality, persuasive proposals that clearly demonstrate value and competitive differentiation.
Qualifications
  • Industry knowledge: deep understanding of ilottery market entry strategies, licensing processes, omnichannel retail solutions, digital-native player experiences, and lottery regulatory environments.
  • Capture Management: demonstrated leadership of proposal writing and design teams; strong understanding of proposal structures, compliance requirements, and competitive positioning.
  • Analytical Prowess: proven analytical skills with experience evaluating customer needs, market trends, benchmarking and competitive landscapes; proficiency in CRM tools, pipeline management, and opportunity qualification frameworks.
  • Experience: 6+ years of experience in customer development, business development, capture management, or strategic pursuit roles; bachelor's degree required or industry experience equivalent.
Success Profile

 Leading Complexity
Leading People
Leading the Business
Leading Self

#LI-DAK #LI-Remote

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $90,746 - $200,000. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program.  Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses.  In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

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