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Customer Development Manager Jobs in Washington (NOW HIRING)

Muslim Aid USA

Development Manager

Fairfax, VA · Hybrid

$75K - $85K/yr

Development Manager STATUS: Full-time / Exempt LOCATION: Hybrid - Fairfax, VA (3 days on-site ... Working knowledge of CRM platforms (Salesforce preferred) and donor analytics * Strong written and ...

Muslim Aid USA

Development Manager

Fairfax, VA · Hybrid

$75K - $85K/yr

Development Manager STATUS: Full-time / Exempt LOCATION: Hybrid - Fairfax, VA (3 days on-site ... Working knowledge of CRM platforms (Salesforce preferred) and donor analytics * Strong written and ...

Muslim Aid USA

Development Manager

Fairfax, VA · On-site

$75K - $85K/yr

Development Manager STATUS: Full-time / Exempt LOCATION: Hybrid - Fairfax, VA (3 days on-site ... Working knowledge of CRM platforms (Salesforce preferred) and donor analytics * Strong written and ...

Hogan Lovells

Client Development Manager

Washington, DC · On-site

The position will manage a portfolio of significant clients of the firm to help drive our business development and relationship investment strategy around major clients in key sectors, including the ...

Hogan Lovells

Client Development Manager

Washington, DC · On-site

The position will manage a portfolio of significant clients of the firm to help drive our business development and relationship investment strategy around major clients in key sectors, including the ...

Stratus Building Solutions

Be Seen First

Business Development Manager

Alexandria, VA · On-site

$45K - $65K/yr

Fundamentally it can be broken into 2 key buckets 1) Customer Development & Retention - to inspect ... Complete inspection and record into Stratus on-line client management system * Ensure Stratus Brand ...

Apply Early

Stratus Building Solutions

Be Seen First

Business Development Manager

Alexandria, VA · On-site

$45K - $65K/yr

Fundamentally it can be broken into 2 key buckets 1) Customer Development & Retention - to inspect ... Complete inspection and record into Stratus on-line client management system * Ensure Stratus Brand ...

TERRACON

Client Development Manager

Ashburn, VA

Oversee and manage the client development efforts for a large office or region. * Provides client development leadership within a large office or region. This would include tracking and reporting of ...

TERRACON

Client Development Manager

Ashburn, VA · On-site

$133K - $207K/yr

Oversee and manage the client development efforts for a large office or region. * Provides client development leadership within a large office or region. This would include tracking and reporting of ...

Adtech

Business Development Manager

Arlington, VA · On-site

... customer relationships that benefit Accenture Federal Services Here Is What You Need: * Bachelors Degree or 5 years of equivalent industry experience * Experience as Business Development Manager in ...

PE Group

Business Development Manager

Fairfax, VA · On-site

Business Development Manager PEG, LLC is in its twenty-eighth year being a diverse energy ... Expand current customers' use of PEG's services while strengthening our relationship with their key ...

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Customer Development Manager information

See Washington salary details

$12.5K

$102.4K

$209.5K

How much do customer development manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for customer development manager in Washington is $102,415.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,300.00 and $126,800.00 per year, depending on experience, location, and employer.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and use tools like CRM software to drive business growth. Strong communication, negotiation skills, and industry knowledge are essential for success in this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic oversight of customer service operations.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits.

Is being a BDM a stressful job?

Being a Customer Development Manager can be stressful due to targets for sales growth, client management, and meeting deadlines. The role often requires strong communication, negotiation skills, and the ability to handle pressure in a fast-paced environment.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

What are the most commonly searched types of Customer Development jobs in Washington? The most popular types of Customer Development jobs in Washington are:
What are popular job titles related to Customer Development Manager jobs in Washington? For Customer Development Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Customer Development Manager jobs in Washington look for? The top searched job categories for Customer Development Manager jobs in Washington are:
What cities in Washington are hiring for Customer Development Manager jobs? Cities in Washington with the most Customer Development Manager job openings:
Customer Development Manager jobs near you

Customer Development Manager

Brightstar Lottery

Washington, DC • Remote

$90K - $200K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility.  Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Overview

We are looking for an experienced Customer development manager in the iLottery presales team to act as an opportunity hunter, relationship builder, and win strategist responsible for driving early-stage opportunity development and leading strategic pursuits. 

In this role, you will proactively engage customers before RFPs, gather meaningful intelligence on needs and priorities, and shape win strategies in collaboration with sales, product, technical, and executive teams. You will thus ensure the organization is well-positioned, well-informed, and competitive long before solicitations are released.

Responsibilities
  • Strategic opportunity qualification: identify, monitor, and track opportunities well in advance of formal RFPs; analyze customer priorities, market signals, procurement cycles, and competitive trends.
  • Discovery & Needs assessment: gather and consolidate business intelligence through customer meetings, tradeshows, product demonstrations, industry events, and benchmarking sessions to inform strategy and solution development. Support customer engagement activities such as capability briefings, solution discussions, and product demos to deepen understanding and shape customer perception. Must be willing to travel.
  • Value engineering: qualify opportunities based on customer fit, competitive positioning, required capabilities, and expected ROI; prepare and present disciplined go/no-go recommendations to leadership.
  • Solution Planning and design: facilitate internal communication and alignment across sales, product, technical, and leadership teams to ensure consistent strategy, insight sharing, and competitive positioning that aligns with the prospect Lottery organization's operating model and strategic objectives
  • Cross-functional collaboration: act as the 'voice of the prospect', lead development of win themes, differentiators, and value propositions in partnership with cross-functional teams, ensuring alignment with customer needs and organizational capabilities. 
  • Win theme development: provide strategic oversight and direction to proposal writing and design teams; ensure clear messaging, compliant structure, compelling visuals, and high-quality submissions delivered on time.
  • Stakeholder engagement: build relationships with C-suite and senior stakeholders at prospect Lottery organizations to act as a trusted advisor throughout the pre-sales cycle
Success In This Role Will Look Like
  • Increased volume and quality of qualified early-stage opportunities entering the pipeline.
  • Improved win rates through strong customer engagement, early shaping activities, and effective pursuit strategy.
  • Delivery of compliant, high-quality, persuasive proposals that clearly demonstrate value and competitive differentiation.
Qualifications
  • Industry knowledge: deep understanding of ilottery market entry strategies, licensing processes, omnichannel retail solutions, digital-native player experiences, and lottery regulatory environments.
  • Capture Management: demonstrated leadership of proposal writing and design teams; strong understanding of proposal structures, compliance requirements, and competitive positioning.
  • Analytical Prowess: proven analytical skills with experience evaluating customer needs, market trends, benchmarking and competitive landscapes; proficiency in CRM tools, pipeline management, and opportunity qualification frameworks.
  • Experience: 6+ years of experience in customer development, business development, capture management, or strategic pursuit roles; bachelor's degree required or industry experience equivalent.
Success Profile

 Leading Complexity
Leading People
Leading the Business
Leading Self

#LI-DAK #LI-Remote

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $90,746 - $200,000. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program.  Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses.  In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

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