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Customer Development Jobs in Washington (NOW HIRING)

Director, Business Development

Washington, DC · On-site

$177 - $200/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will be responsible for outreach to the IC customer community as well as strategic planning for that portfolio. You will actively contribute to Muon Space's internal development, setting ...

New

Develop and execute business development strategies to drive growth across the U.S. Federal market ... Lead early opportunity engagement efforts, including customer outreach, market research, account ...

Drive revenue growth through existing customer development and new business acquisition. * Build and maintain strong customer relationships across the Americas. * Lead commercial negotiations and ...

LMI is seeking a skilled Forward Deployed Engineer in the Washington, DC region to join one of our M&S customer development teams. Successful Forward Deployed Engineers demonstrate competency in ...

Showing results 21-40

Customer Development information

How does a customer development professional typically collaborate with sales and marketing teams to drive business growth?

Customer Development professionals play a crucial role in bridging the gap between sales, marketing, and product teams. They collaborate closely with sales to identify customer needs, gather feedback, and tailor solutions that align with market demand. By working with marketing, they help refine messaging and target the right audience segments. This cross-functional teamwork not only improves customer satisfaction but also uncovers new business opportunities, making the Customer Development role both dynamic and integral to organizational growth.

What is the difference between Customer Development vs Sales Representative?

AspectCustomer DevelopmentSales Representative
Primary FocusIdentifying customer needs, validating product-market fitClosing sales, meeting sales targets
Skills & CredentialsMarket research, customer interviews, product knowledgeSales techniques, communication skills, CRM proficiency
Work EnvironmentCollaborative, often in early-stage startups or product teamsCustomer-facing, retail or B2B sales settings
GoalsRefine product based on customer feedback, develop customer personasGenerate revenue, achieve sales quotas

While Customer Development focuses on understanding customer needs and validating products, Sales Representatives concentrate on selling products and achieving sales targets. Both roles require strong communication skills but serve different stages of the customer journey and business growth.

What is customer development?

Customer development is a process used by businesses and startups to identify and understand their customers' needs, problems, and behaviors. It involves engaging directly with potential customers to test assumptions, gather feedback, and refine products or services before fully launching them to the market. The goal of customer development is to ensure that a business is creating something that people actually want, reducing the risk of product failure. This approach is a core component of the Lean Startup methodology and helps companies build better products by learning from real customer interactions.

What are the key skills and qualifications needed to thrive as a customer development professional, and why are they important?

To thrive in Customer Development, you need strong sales acumen, relationship management skills, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM software, data analytics tools, and sales enablement platforms is typically required. Excellent communication, negotiation ability, and problem-solving skills set top performers apart in this role. These competencies are crucial for building lasting customer relationships, driving business growth, and effectively responding to client needs in a competitive market.

What are the most commonly searched types of Customer Development jobs in Washington?

The most popular types of Customer Development jobs in Washington are:

What are popular job titles related to Customer Development jobs in Washington?

For Customer Development jobs in Washington, the most frequently searched job titles are:

Infographic showing various Customer Development job openings in Washington as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

ServiceNow Developer SME- TS/SCI Clearance

V2X

Chantilly, VA

$55.25 - $76/hr

Full-time

Re-posted yesterday


V2X rating

8.9

Company rating: 8.9 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

55th of 449 rated engineering


Job description

Overview

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. 
We are recruiting for a TS/SCI with Polygraph cleared ServiceNow Developer SME to design and develop applications software and systems in the ServiceNow Platform.


Responsibilities

This individual will collaborate with teammates in the planning, design, development, and utilization of data processing systems. The ServiceNow Developer SME will determine computer user needs, analyze system capabilities to resolve problems on program intent, output requirements, input data acquisition, programming techniques and controls, design and develop compilers and assemblers, utility programs, and operating systems.


Qualifications

Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required.

  • Information Technology or Engineer Bachelor's or Master’s Degrees are preferred.

Experience:

  • Strong understanding of the ServiceNow Development Platform including, but not limited to, ITSM, ITOM, SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer Development, CMDB, and the Service Status Portal
  • Proven success developing ServiceNow products using JavaScript and other coding applications
  • Database administration (Oracle or MYSQL) experience
  • Ability to efficiently and appropriately estimate work effort requirements as part of an Agile Scrum
  • Ability to communicate effectively through written and verbal methods
  • Ability to handle multiple tasks and meet deadlines
  • Ability to work both in a team and as an individual contributor
  • Able to adapt to a constantly changing environment
  • Attitude and aptitude to work with a variety of new emerging technologies and tools as opportunities demand
  • Ability to deliver enhanced functionality, aid with new implementations, and provide continuous support within the schedule while preserving system integrity
  • High degree of initiative, creativity, and technical ability
  • Ability to identify issues and implement corrective actions

Preferred Education, Experience, & Skills:

  • ServiceNow Certified Systems Administrator (CSA)\
  • Experience working in a team that uses Agile, Scrum, and DevSecOps
  • Familiarity with how ServiceNow can support ZTA efforts
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.

#LI-JL1
#clearance

Qualifications:

Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required.

  • Information Technology or Engineer Bachelor's or Master’s Degrees are preferred.

Experience:

  • Strong understanding of the ServiceNow Development Platform including, but not limited to, ITSM, ITOM, SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer Development, CMDB, and the Service Status Portal
  • Proven success developing ServiceNow products using JavaScript and other coding applications
  • Database administration (Oracle or MYSQL) experience
  • Ability to efficiently and appropriately estimate work effort requirements as part of an Agile Scrum
  • Ability to communicate effectively through written and verbal methods
  • Ability to handle multiple tasks and meet deadlines
  • Ability to work both in a team and as an individual contributor
  • Able to adapt to a constantly changing environment
  • Attitude and aptitude to work with a variety of new emerging technologies and tools as opportunities demand
  • Ability to deliver enhanced functionality, aid with new implementations, and provide continuous support within the schedule while preserving system integrity
  • High degree of initiative, creativity, and technical ability
  • Ability to identify issues and implement corrective actions

Preferred Education, Experience, & Skills:

  • ServiceNow Certified Systems Administrator (CSA)\
  • Experience working in a team that uses Agile, Scrum, and DevSecOps
  • Familiarity with how ServiceNow can support ZTA efforts
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.

#LI-JL1
#clearance

Education:UNAVAILABLEEmployment Type: FULL_TIME

What V2X employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


V2X logo

About V2X

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1945